not great theme to be honest, the title section gap can only get rid of using bespoke css input... who does that? Why not simply just a button?!?!? Plus the wpbakery plugin does not integrate well with the way the theme has been created, a lot of the time, the elements you create within the page builder have disappeared by the time you refresh... waste of money unfortunately :(...
first: I don't know what the title section gap is. If you mean that you want to change its height, it is quite normal you have to enter some CSS code, since you want to customize the layout.
Second: WPBakery Visual Composer is not supported, so it is very unfair to give a bad rating for a plugin that isn't advertised anywhere in the theme description page: Geode supports a different page builder, and this is clearly advertised.
Third: to fix the problem with disappearing shortcodes you only have to update PixGridder and Shortcodelic, since this problem started happening after an update of Wordpress that I fixed time ago.
If you are frustrated with something in the theme it is ok, but I think it is very unfair to compromise my work and my reputation here with false facts.
Don't believe Manuel about his English. They are flawless, as well as his great support! All the times needed and all the bugs found, he was there to help and push updates immediately when needed! Highly recommended