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Hi, does it support multi language, i.e. Chinese?
Yes, You can use WPML to make our theme multi language. https://support.xpeedstudio.com/knowledgebase/how-to-translate-theme-with-wpml/
How to disable animation of a contact form ? at this moment it slide and rotate from left ?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Greetings, I have a pre-purchase question. First, I would like to say I purchased your html page builder version and it’s one of my favorites. Second, I would like to know if woocommerce plugin will work with this theme? If not, when can I expect it? -Thanks!
We have just updated our theme with woocommerce
Thank you, do you have demo site I can see with woocommerce installed?
We did not add any demo with woocommerce. But you can check this screenshot.
Let us know if you need more info.
Hi great theme! Just wondering on how to remove the excerpt or have about 30 characters for the excerpt of blog posts in the Blog Page Template. By any chance, is there a way to make that happen?
Hi. Of this template, is there version for wordpress 4.9?
Yes its work fine with the latest version of Wordpress 4.9
Let us know if you need more info.
Hi! I have saved some templates when I have build a single page. But when I want to upload that template to another page, I not know where to find the saved templates.
Check this https://cl.ly/23281S47063w
Hello, my server logs a lot of warning, i did clean install and only use your demo content: “Parameter must be an array or an object that implements Countable in /app/public/wp-includes/post-template.php on line 285” any idea how to solve this
This issue from Wordpress side https://core.trac.wordpress.org/ticket/42814
hi i try to translate some words to Turkish on yout theme. i did edit getleads.pot file but nothing is changed. howcan i change the texts for example Continue reading?
If those link not resolved this issue Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Please can you help me. I need to make the menu top information in the 2nd menu style so that the email address and the telephone number can be links instead of text only. I have tried putting mailto: and tel: in front of the information but it doesn’t work.
Thanks in advance
I didn’t make any support request in the support period because the site was delayed in terms of it being built. I hope that you can at least answer my 1 question on this matter please. Thanks.
N.B: You need valid support period to open a support request https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
Like i said, the design of the site was delayed and the support ran out before i had to use it at all (without me even asking 1 single question). What you mean is you won’t help me out with one single enquire after not having to ask at all because you want me to pay $35 for 1 single enquiry when i didn’t ask for anything before (again because of the delay). I’m a little saddened that you won’t help me with this 1 single request
Also the purpose of the top header (as it includes email and tel icons in theme style options) is to put emails and telephone links at the top. Why would this not be an option to have clickable links, as it is a feature on the most basic and free themes.
We will add this in our next update.
Hey. I see that the video on homepage (agency version) isn’t fullscreen (height; it has space below). Can you tell if that can be done?
This Fast has an alter image which get from youtube thumb. this thumb has header and footer black color You can change the thumb with any alter image you want.. so it should be work fine on fast run.
Hi again. To be honest, I didn’t understand much from your answer. My issue was that the video that plays on the homepage isn’t stretched to fit the screen (height). It leaves a space below the video. Is there a way to make it fit the screen on any resolution?
I have tried numerous other Youtube videos and or uploaded videos (all at 1920×1080), and the video doesn’t stretch to fit the screen. It always leaves some whitespace below (which is basically the start of the next page/screen).
This video work fine in any device. I have tested with 27” screen also. If you already bought our thrmr please open support request in our support desk so we can take a look into your site..
If you already not bought our theme Send us a message with a screenshot from our profile contact form.
Hey, sure, I’ll shoot a message through the support desk. Thank you!
Why when I want to download the demo theme, I get this message: It is not possible to open zip (Error code:?
Hello, this theme support multi-languages plugins? like WPML
Yes, We support WPML.
I’m interested in buying your Theme.
Is there a real demo (actual theme running on actual WP) you can provide so I can have a look around?
Will creating child theme work with your theme?
All Demos are created with wordpress http://xpeedstudio.com/wp/getleads/
You can chose any demo when you install demo content
Yes we have child theme with our theme so you can suctomise according to your need.
Does this link even work? Of course NOOOOO!
We are still ready to fix any issue you have.
If you are not happy please open refund request from here https://themeforest.net/refund_requests/new
how can the homepage be edited easily , is there.a visual editor
We have visual page builder with our theme.. every section can be edit. header are fixed styles.
thank you , buy right away
i want to activate the elearning template , but from the demo i see there are no detail pages for each of the courses….hope i have not wasted my money
You should check our demo what we have what we don’t have before buy.
Btw we have huge shortcodes so you can create any page you like.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
parsererror: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
your demo doesnt show these errors,
how do i correct these cos am not happy at all
i created a ticket hours ago , yet till now no update on it
Please be patient our support will reply within 24 hours.
its been more than 3 days , still no support
I have seen that support team replied 2 days ago.
Did you check your ticket before message here?
i want a refund , i havent been able to use the them for 5 days now
Did Our demo and Details are are anything wrong? Before buying dint you check what we have ?
Check this https://themeforest.net/page/customer_refund_policy#not-refundable
Do 3rd party apps works well with the theme?
What kind of 3rd party apps ? is it all WordPress plugins or something ?
Hello, why does my site look like this? Is something wrong with the CSS, I installed the demo content but it doesn’t look right. https://ibb.co/jPeScU
I see that it is setup for WPbakery not UNYSON builder. everything looks fine but now I can find how to import the HOMEPAGE SLIDER …it is setup for revolution slider now. Is there a place where we can import those sliders or… ?
We do not using Wpbackery. Please check carefully. Or download our theme again from ThemeForest.
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