Web Themes & Templates

Reviews for Giant App - An App Landing Template Solution

1 Reviews

for Customer Support

The documentation is poor, it just describe the whole website structure, no information is provied to modify as we want the differents sections. The code animation is broken, they "locked" possibility to modify animation. So i opened a ticket to have help.

But... this support is a joke. I just want to modify an animation in owl, so they asked me first "which part" i want to modify(btw there is only one part that has the name i provided...), then they told me 2 WEEKS LATER "we dont provide support for modification"... Why the hell you ask me 'which part' i want to modify, and then answer me *14 days* later to say this....

I don't recommand this buy, the person behind this doesnt seems to be familiar with the code (So i guess it was done by somebody else), there is a js bug when it's not possible to change animation despite the change in owl configuration.

Author response

If a client customize our code and get into issues thn we can not give support. We can only fix issues/bugs if its in our own template code. Client is just trying to make false statement

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