44 comments found.
how can I make a booking from the Calendar.?
We used following plugin for managing schedule. You can look their feature:
https://wordpress.org/plugins/mp-timetable/I contacted you but No answer from support.? Could you please answer my query.
Share your purchase code please otherwise no way to check it. Thanks
There is an error wp-content/plugins/rs_addons/inc/vc_addon/rs_heading.php on line 237. When i am using PHP 8.1. On PHP 7.4 it works normal. Please fix this error. : Trying to access array offset on value of type bool in.
okay – we will update it soon. Thanks
Hi I want to use the Gymnas template with the mentor – but when I install the mentor, the template elements (modules) for example the instructor showcase module and the event module are not displayed in the mentor. What should I do? Is the template compatible with Mentor? Or what is the way to make the template compatible with the mentor? How can I enable rs-addon and rs-framework plugins in another option? When I install the mentor in the format of Gymnas – or activate the time table plugin and rs-addon and rs-framework in another template – the elements and modules of these plugins are not displayed in the mentor. what should I do ?
Mentor you mean Elementor??
yes
Sorry it’s not compatible with Elementor. It’s compatible with WP Bakery page builder. Thanks
thank you Can your rs -addon and rs -framework plugins be used for other elementor templates that use the time table and event sculed plugin?
rs-addon plugin will not work for Elementor. Because this plugin built for WP Bakery page builder.
Thank you for your response If I request you, will you write this plugin for me as a elementor?
Hoping next year – January or February – we will release the elementor version of the theme. Thanks
Hi, I have a problem. On smartphone you can’t see the logo in the sticky menu. How to fix it? On desktop it’s fine, the logo shows up in the sticky menu, the problem is only on mobile. Thanks
Did you add the sticky logo & mobile logo into theme options “Gimnas Options” ??
yes, of course
Share your site url and admin access so that we can check it for you. Thanks
I noticed that the same problem happens when visiting your demo here on themeforest. I use an iphone.
okay after checking it we will try to send you reply. Thanks
Please support me fix error when I install local host (Pic: https://prnt.sc/1x6adus)
Did you install WP bakery page builder plugin and rsaddon plugin? Make sure you install and active this two plugin
I’m addon plugin already, https://prnt.sc/1x7ixdm https://prnt.sc/1x7iypw Could you please check and send missing plugin for me?
Can you share your site url with purchase code so that we can check it for you? Thanks
How do I share it with you while running local host? I have just send you a video when I active purchase code, please check. Thanks
I already replied you. Check your email. Thanks
Hi Rs team, may be missing plugin https://prnt.sc/1x8740i please check picture and my email. Thank you.
I sent you reply. Please check now.
hi, i bought your template and i get an error. when I try to install the plugins required by default, I get this error: Something went wrong with the plugin API. i installed the plugins one at a time. the plugin giving this error is: Timetable and Event Schedule. how can i solve? Thank you
Please send mail to our support with your site URL with access we will check it. support@rstheme.com our support mail
hi, thanks for the reply. I sent email.
We will check and update you. Thanks
hi, news for me?
hi, thanks for the reply. I sent email.
we will check it. Thanks
hi, news for me? thank you
We replied you Vai mail. If you didn’t get it please send mail again to our support with access. Also other things you can download this theme from wordpress.org then direct install it.
I have already written an email. now I send again. check your spam if you don’t receive it. thank you and I look forward to hearing from you.
did you get my email?
We will check and update you
hi, did you get my email? thank you
OK thank you. I install the plugin, but I sent you another email. Thanks
We will check and update you. Thanks
hi, I was able to configure your template, thank you very much! now I would like to translate some parts. I’m using the loco translate plugin but I can’t translate “per shift” in the courses slider on the homepage. how can I do? thank you
Thank you. I just sent an email.
We will check and update you soon. Thanks
May I ask if you want to use the membership rating page (https://rstheme.com/products/wordpress/gimnas/price-table/) When I press buy now, I hope it can work. What kind of plug-in should I install? I also need to have a membership grading for the course(https://rstheme.com/products/wordpress/gimnas/timetable/event/mediation-group-classes/)What kind of plug-in do I need to install?
And is wpbakery have wpbakery frontend edit?
WPBakery included. Also member ship you can use any membership plugin. You can also use woocommerce subscription with this. Thanks
How to insert a hyperlink onto “Copyright” bottom footer text.?
Normal HTML text here so you can do it eàsily. Go to gimnas option then footer copyright text.
your theme installation instructions are wildly confusing (and don’t match with my menu items). and I can’t import the demo data
What error you are getting when try to import demo data?
401: unauthorized. however, I’ve searched all over the menu and can’t find where to register the theme…
Max_execution_time 300 Memory_limit 128M Post_max_size 54M Upload_max_filesize 128MAfter this setting try to again import demo data it will be work I hope
yes I had the host tech support change those settings
After done try again import demo data.
the settings were changed last night. still 401 error code
Send mail to our support with your site URL with admin access. We will check it. Thanks
i sent a message but what’s your email? this is on a staging site
Hi there, great template! I have a question… in the template there’s a page …/timetable/event/myevent/ with a timetable for that event. It shows the time 20:30 as 8:30 pm. How can I change this, so it shows the 20:30 time?
Oeps, found the answer myself… It’s in the Wordpress Settings > Date & Time. :)
Ohh Great. Thanks
how to add payment gateway? and which is payment gateway is better let me know.Looking for Free Plugin and how to integrate it
Where you want to use it? With WooCommerce?
i want to use in service industry
You can use stripe payment method.
that is free or paid one.and payment security.?
Thanks Team for your Quick Reply and Support
i willl check
You are welcome
why theme is not upload
what do you mean theme is not upload?
Installing Plugin: Redux Framework..error occured :-The plugin does not have a valid header.
Redux plugin come form WordPress repository so please check again.
This is your server issue. You can directly download it https://wordpress.org/plugins/redux-framework/ and install directly at your site.
Thanks folk.
You are welcome
Why my top bar not showing properly in my mobile menu and also not showing 3 line of bar in mobile menu ..please inform thank you..also pfa link below for your reference
https://drive.google.com/file/d/1j025ORNTeAiKHVj6m0u0kYC4fh25yMys/view?usp=sharingCan you please send mail to our support with site admin access with URL so we can check it. Thanks
i have already sent link.please click on it and check.thanks
How to add course category mean course showcase
Hi, Form admin under Timetable you can add your course with categories see here http://prntscr.com/uonuxi
PLUGIN FOR UPI INTEGRATION
What do you mean UPI INTEGRATION?
Payment gateway UPI integreation
Okay you can use it if you can. Thanks
I mean I want to edit code from yoga trainer how to do it How do i edit my code can you help me in that please inform
For yoga trainer which section code you want edit? Send screenshots
i want to add h3.under cd word wrapper
Send me screenshot please
You can do it form rs addon plugin then inc then vc-addon you will get list of files. Then you will get rs_banner.php where you can adjust your code. Thanks
Plugin Name can you help me
RS Addon
Thanks folk
i have activated that plugin but how to edit code and how to use this can you help?
You can edit code using FTP or you can do form local PC. Thanks
CAN YOU HELP ME WITH STICKY LOGO INCREASE SIZE .IN LAPTOP AND DESKTOP WHILE SCROLLING DOWN LOGO SIZE IS LIKE TOO SMALL EVEN I HAVE DONE CHANGES IN GENERAL SECTION NEED HELP.Thanks
can you hep me with changeing content on banner i mean edit code in banner i found banner ,php file but it has not mention .i want html file where I can but under br tag let me know
Customisation not included with support. Sticky logo size you can adjust from Gimnas option
Hi can you help me with arrow it has not showing in mobile .web Yes but not showing in Mobile please help
We will look it.
i have connect with ftp server but i have not seen any html file can you help me how i add html BR tag in banner
Send mail to our support with site URL with access and screenshot where you want to add br tag. Thanks
when i change admin emailid why it has not update please let me know .i have to do it anyhow .Thank you
You can do it form WordPress admin or you can do directly from database see here https://www.wpbeginner.com/beginners-guide/how-to-change-the-wordpress-admin-email/#:~:text=To%20change%20the%20WordPress%20website,to%20this%20new%20email%20address.
Please share your email and server access to our support we will change your email address. Thanks
Hi how do I change the color of the banner ripple effect rs-banner ripples
Can you send mail to our support with site URL and your screenshot where issue. Thanks
Hi there,
I’ve left comments via your Support channel a few times now and have had no response whatsoever. So my only avenue to try and get your attention & help is to post my issue in here.
Current issue is that the links to my single products – located on homepage and shop page – aren’t clicking through to their respective product pages and therefore can’t be purchased. My URL is www.thehamerclub.com.au.
Can you please advise what I should do to fix the issue? If you can’t respond in here, please send me the support email address so I may resolve this issue.
Thank you
I have see link redirect to home page. I think you don’t make cart and checkout page. Can you please check it? Thanks
The Cart and Checkout Page are published live by default once Woocommerce is live. That can’t be the reason. The products are also live.
Please advise
Send mail to our support with access and site URL. I will check it
what is support email? As I have mentioned, I have sent a few emails via the Support link on this page and no one has responded. Please advise
Let me check. If we get any mail form you. Thanks
my email is hello@thehikingsociety.com.au
Already replied you. Check
hi there, im getting some whitespace between the homepage Rev slider and the the next row of content. It doesn’t really look that great. How do i remove it?
Thank you
Send mail to our support we will look it. Thanks
Yes i have just done that. Please advise there
Send mail to our support we will look it. Thanks
I have sent an email to Support via the Support section. Please check.
Is there any solutions for speed up the site loading, I have allocated 256M , is this enough to work this theme ?
You can use all optimize images and use can any good cache plugin.
Is it possible to disable the orange color loading effect before load the pages . I feel it is waiting untill the whole page and resources loaded, Is there any Lazyloding methods with this theme ?
Yes you can disable it. Please check this http://prntscr.com/t421dj
Wow ! , now it is loading fast 
, Thank you
You are welcome. Thanks
theme supports RTL?
Yes, It’s support RTL. Thanks
Hi there, i tried to use BOWWE and it’s working without any problems,you should check them out! https://bowwe.com/en/page/preview/?pageId=1&lang=EN&templateId=129
hii.how can i get my child theme update as the woocommerce is not compatible with the older version of the theme and also pls update WPBakery Page Builder plugin of my website and push it to my website.because these causing vulnerability problem to my website.
You can install child theme and can do any modification using child theme. I will update WPBakery Page Builder to your site.
pls update wp bakery page builder for my site. i m still waiting.thanks.
Okay I will do sure soon.
gimnas/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 3.6.0.PLS UPDATE ASLO THIS With wp bakery page builder.thanks.
okay, I will do it. Thanks
Please share your site URL with admin access to our support mail again. Thanks
email is not delivering to your support mail from my email id showing msg not delivered error 550 high probability of spam.
So i sent yesterday all details to https://themeforest.net/user/rs-theme pls check.
Both two points are done.
hi i edited events contents but the change contents are not showing from front side but when i click on content then it shows internal changed contents.eg.:- SERVICES MENU -> SEE POWER YOGA CONTENTS.There is DIFFER in EXTERNAL AND INTERNAL CONTENTS.Also from where to change class features contents on right upper side block?
