This author's response time can be up to 2 business days.
Can I also send a email ?
And how can I change the color of the theme ?
Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.
Hi, i would like the xml of the exact demo page you have here (including sliders widgets etc)
So, how many days untill someone actually responds to the thread in the mentioned forum?
Just asking because it has been 4days with no answer now.
Hi, i’m sorry for the delay. Today i will check the forum and give you a reply.
Will this theme be compatible with EventOn and/or The Event Calendar plugins? This will determine if I purchase.
Hi, the theme has an own Events post type. It doesn’t use any plugins. You can use them if you need.
Hello Iwould like to know if there is any support n the theme for classes and time schedule apart from the events ?
Hi, what do you mean?
Hi thanks for the reply.
Well for instance there is a page for trainers in theme but there are no classes that are being taught by those trainers and pages for the classes themselves as well as a timetable for when they are taught. Am I making any sense now ?
Yes, i understand you. At the moment you can build these sections using default page templates or some additional plugins.
In the next update i will extend the theme features and add new post types for classes and timetables..
Hi i have just bought the theme, and really disappointed a cant change the color of the default, this was one of the main reasons buying the theme. Im wondering can I change it through the appearance – editor panel… what file should i edit and what is the hex colour it is defaulting to.
Hi, i would like to ask you to use the support forum – http://alethemes.com/docs/forums/ , please. Thanks.
I creat Submenu in submenu but it doesn’t show in my site wat’s wrong with it?
Are you a purchaser?
I don’t see the purchaser status. Please write the issue using the purchaser account.
Hello, has the Events date bug been fixed in the latest update?
Can I have a reply please.
Further, how do I get the latest update
Looking to purchase gimnasio.
We are China based, all google elements (including google.fonts) are blocked. Does your site have any google, second or third google elements that can affect the speed of the site in China? Is there a plugin that removes all google elements?
Please get back to me about the China question asap. Decision of purchase will happen soon. Thanks,
Unfortunately this theme no longer seems to be supported, so please be aware that your 6months free support is worthless. Also the version you download is not the more recent 1.3.
I’ll buy the template wordpress Gimnasio, but before I would take two questions.
1) When I buy the pavilion it will support? I can not have trouble getting help.
2) I need to install a virtual store that template is possible? And you will help me set up the store if you need?
very good template and it serves me perfeitament, I hope to return.
Hello, I’m setting up a website but have difficulties choosing between two templates. What if I buy and install this one and I don’t like it, can I get a refund then?
I,m not getting the “services” (indoorcyclying, Yoga etc etc )part on my page. Can you please help.
replied on forum.
Hello, I have posted question on Gimansio forum 2 weeks ago but received no reply. Is this the only way to contact support or can I create a ticket?
hi, i’ve a problem with the Home Page Slider slug.
It is not shown in home and i’m not able ti find slider section.
Could you please help me. Is urgent.
Hi, contact me by the contact form on my profile page. Thanks.
sorry, where is your profile. can you guide me please?
hi, why the new item on the menu are not visible on the web site ?
Hi, this is very strange.. any screenshot examples?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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