18 Reviews
Good Theme
Great guys!
Perfect support
Great theme and must say really good customer support. Every time I asked something about setting up a theme they replied really quick and were very helpful. My recommendation!
Nice design and code quality. Thanks
Too many bugs in CSS of the website, Price Variation does not work, options missing or hidden.
Author response
Hello,
We couldn't find any history of your tickets on our support forum https://elated.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before calling putting this bad rating for bugs. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy.
Elated
Amazing support and theme! thanks a lot for the help
Author response
You're very welcome, thank you for improving your rating!
Customer Support is good and helpful.
