Main part of the theme for the shopping is great but the blog section seems to be an oversight and poorly put together.
Not only would more options here be great, but there's just a lot of code areas that seem to be buggy, for instance if you go to the blog page and press "cmd -" or zoom out to see different perspectives that your clients would see, you'll notice that the way they programmed it, isn't to put the background image in the center of the page, instead it's left aligned, and there's restrictions on being able to change the colors of the titles since the titles of the blog overlay the image.
From a usability standpoint, the blog aspect of this theme is failing, the ecom side is great, but the other aspect that is super rough, is that how gorgeous the blog looks, is not intuitive or easy to edit as other themes are, so if you are looking to get an SEO boost for your ecom store by running a blog, or to do listicles to boost sales (which is why I bought this theme) - you'll have to spend a lot of time working on making the inefficiencies of the blogging aspect of this theme work and will have to change the actual theme code to fix the theme bugs above.
Expected higher quality from Elated Themes, and the shop side is great but the entire blog portion of the theme needs to be revisited.
Author response
Hello,
We are sorry to hear that you've got this impression.
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further.
We also recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
One more thing we recommend is to enable WPBakery page builder for blog posts as shown in screenshot.
When it comes to SEO optimization you can find many helpful tips in this article here and if you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.
Best,
Elated
Good Theme
Great guys!
Perfect support
Great theme and must say really good customer support. Every time I asked something about setting up a theme they replied really quick and were very helpful. My recommendation!
Nice design and code quality. Thanks
Too many bugs in CSS of the website, Price Variation does not work, options missing or hidden.
Author response
Hello,
We couldn't find any history of your tickets on our support forum https://elated.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before calling putting this bad rating for bugs. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy.
Elated
Amazing support and theme! thanks a lot for the help
Author response
You're very welcome, thank you for improving your rating!
Customer Support is good and helpful.
