Discussion on Giraffe - Kindergarten Education WordPress Theme

Discussion on Giraffe - Kindergarten Education WordPress Theme

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20 comments found.

Hello Pre sales question: Would it be possible to help me set up a pay wall? I want customers to be able to access content once signed up to a subscription?

I’m assuming this would mean extra code. What would be the options to make this happen?

I look forward to hearing from you.

Tom

Hi.
Thank you for contacting us.
Sorry, we don’t support the subscription. But you can add the payment link for the register button on the class details as the woocommerce add to cart link. https://www.businessbloomer.com/woocommerce-custom-add-cart-urls-ultimate-guide/
Please recheck it.
Thanks.

I really like your theme I’m really keen to make it work for our business Can this theme work with paid memberships pro? Regards Tom

Sorry, our theme doesn’t support paid membership pro. If you have that system, you can add 3rd link for the register button on the class details.
Thanks.

Just bought theme and we can not validate it with Item Purchase Code: any fast solution for that issue..

Hello.
Thank you for contacting us.
Please contact us via contact@yolotheme.com email and give us your site info. We will access your site and help you check it soon.
Thanks.

I just sent u email with instructions.

Yes, we have checked and replied your email. Thanks.

My PURCHASE CODE is suddenly invalid, 1 month after purchasing the license. Can someone please reinstate this? user: GREENAPPLE. I need to reply to JACKIE about the theme that I had purchased.

Hi.
Thank you for contacting us.
We have checked your account info, it is still activated with your purchase code.
Please check it again.
Thanks.

I have purchased extended support. But I can’t raise a support ticket because your site says that my support has expired. Can you please activate my support or I will be chasing a refund and compensation for time lost because of the issues.

Hi.

I emailed as requested and there has been no reply.

You said a “quick reply” and you were open all day and nothing.

I also now can’t log into your website any more. I can’t request a password reset from your website. And I am having a wealth of issues with your theme.

Please respond.

Yes, we have checked and sent a email to your email. Please check it again. Thanks.

Your email go to spam.

Hello, is there a Testimonial & Photo Gallery component for this theme?

Hello.
Thank you for contacting us.
1. For the testimonial, we have the testimonial shortcode to show the testimonial content.
2. For the Photo Gallery, we will add the portfolio custom post type to our theme in next time.
Thanks.

Are all the assets included within the theme? Like images, slider etc? Also does this theme include demo data?

Hello.
Thank you for contacting us.
Our theme includes the demo data, you will have the demo data like our demo. We use some placeholder images for the class, event, blog. But if you want, you can get the image from our site.
Thanks.

Hi, I have added a ticket on your support, but now I can’t reply, it always asking for the purchase code, which always gave me an error!! please see this topic: https://yolotheme.com/forums/topic/slider-is-not-working-properly-at-rtl-mode/

Hello.
We have checked your account, maybe the purchase code has remove. Please add the purchase code to your account again.
Thanks.

Thanks for your reply, I have added the code, it gave me “Purchase code is not valid.”!! I’m sure 100% of the code, I have copied it from the invoice.

As I see, you have the ability to add the purchase code and reply to the topic on our site. We will check and reply to your ticket soon.
Thanks.

hi how can i change back to top button thank you

Hello.
Thank you for contacting us.
We use the image for the back to top button, if you want to change the button, please change the image at this link: /wp-content/themes/yolo-giraffe/assets/images/back-to-top.png
Thanks.

hi thanks for the reply how can i enable sidebar scroll?

Yes, for the sticky sidebar, we use the “WP Sticky Sidebar” plugin for the sidebar.
Please check it again.
Thanks.

Hi, is there any way to use custom font (upload it)? in the library there are no Arabic fonts!

Hello.
Thank you for contacting us.
The arabic font available on Google Font? If yes, we can help you add that font to Redux core.
Thanks.

Hi, can I configure the “Register” button (inside course page), to connect it to internal page OR fill a form? I don’t need the check-out process.

Hello.
Thank you for contacting us.
Do you want to link the register button to another page on your site? Yes, you can add the page to your course config.
Thanks.

we have got below error code on every shop product details page: Warning: include(/home/customer/www/connect-concept.com/public_html/wp-content/plugins/woocommerce/templates/single-product/product-function.php): failed to open stream: No such file or directory in /home/customer/www/connect-concept.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 345

Warning: include(): Failed opening ’/home/customer/www/connect-concept.com/public_html/wp-content/plugins/woocommerce/templates/single-product/product-function.php’ for inclusion (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/connect-concept.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 345

and then we foudn that file is missing ftp. how to fix? we have already tried to reinstall the theme.

Hello.
Thank you for contacting us.
Please give us your site admin account via contact@yolotheme.com email. We need to access your site back-end to check the config, source code.
Thanks.

Under Import Data , when I try to install , it gets stuck here. Check File Systems Check file content.xml -> OK

Hi.
Thank you for contacting us.
Please submit a ticket to our support site and give us your site info, admin account. We will help you check that issue soon.
Thanks.

is RTL supported ?

Hi.
Thank you for contacting us.
We are updating the theme to support RTL language. It will available soon.
Thanks.

Does the theme have a Learning Management system?

Hi.
Thank you for contacting us.
We are a simple Learning management system, you can check all our theme function via the demo or document at this link: http://docs.yolotheme.com/giraffe
Thanks.

Is it possible to try this theme before purchase ?

Hi.
Thank you for contacting us.
Sorry, we don’t have pre-package to check. Everything you can see in our demo and document at this link: http://docs.yolotheme.com/giraffe/
Thanks.

Pre-sale question: can I translate this theme to my own language? Can I use gif-images on this theme? Can I put my own CSS in it? Do I need WPBakery Page Builder??

Hi.
Thank you for contacting us.
1. Yes, you can translate our theme to your language.
2. Yes, you can use Gif image on this theme as you want.
3. Yes, you can add the custom CSS to our theme.
4. Yes, you need to use WPBakery page builder. That plugin integrate in our package. Our theme use that page builder to build the homepage.
Thanks.

Nice Work,.....Congratulations….. GLWS :)

Thank you :)

Thank you. :)

Congratulations! Nice Work, GLWS :)

Thank you :)

Appreciable work, great! Good Luck with Sale :)

Thank you :)

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