I put a video in my slideshow and turned on “Pause on Hover” in the Slider Settings, but the slide will change when I play the video even with my mouse over the slides. Any ideas?
Hi! Please provide your website url, this feature should work. Thanks.
Purchased theme. Following directions exactly. Cannot activate plugin GiveAHand. Fatal error stops activation.
Parse error: syntax error, unexpected ‘else’ (T_ELSE) in C:\xampp\htdocs\giveahand\wp-content\plugins\giveahand-plugin\page-builder\blocks\our-staff-block.php on line 201
have downloaded theme from themeforest and installed in site multiple times. no other plugins are activated. even tried leaving out the install of contact 7. same result every time.
WP 3.9, PHP 5.4.27
any help and advice will be appreciated.
Solved – found that this plugin uses PHP short tags. Your php.ini may set short_open_tag=Off per recommendations, as mine did, even though the default value is On. Setting short_open_tag=On in php.ini prevented this fatal error during activation.
Hi, is it possible to re-arrange the order of the slides in the main home page slider?
Hi! Please make sure you have latest theme and plugin version. Dashboard->Slider->Re-order. Thanks.
Hi there –
1. How do I add other Share options to the Share bar under blogs and articles? I want to be able to add Options to share by email and linkedin and pinterest. Im not sure where I can edit this?
2. Also was wondering where I can remove the social media icons on the Staff Bio section, as some of our staff dont use social media and we dont want the social media icons appearing .
Thank you for your help
One other thing
3. Why does the body copy size appear different size on the homepage under the circle than it does to content on other pages? eg the Staff page – the copy at the top pf the page appears much smaller than the copy under the staff profiles. How do I make the copy size consistent across the entire site / pages.
4. Also the bottom slider on the home page is not responsive when I view on mobile phone – I already sent screengrabs of this problem to your email, but it doesnt seem to be working still. The rotation doesnt seem to be working properly either? And how do I remove the green arrow buttons?
HI! Please send us a private message with your questions and provide access to your website. We will try to help you. Thanks.
Hello, i made the installation but the shortcodes doesn’t appear. I activate the plugin GiveAHand correctly and everything work perfect. The url is http://bit.ly/1f25mFZ
Hi! Please provide access to your website. We will try to help you. Thanks.
We have installed the GIVEAHAND theme and child theme. The site seems empty and I’ve started building pages but it is a long process that must be avoidable. Please let me know how to make the site look like your demo so we can start from there.
The support videos show how to build the demo but, while this is very helpful to understand the process, it’s not where we want to start from. We want to start with a built site.
Thank you for your reply.
The site is manacultura.com
Hi! You should import demo content. Please check documentation carefully. If you have questions please fell free to ask. Thanks.
Thank you though it would be more useful giving us the information instead of refering again to the documentation.
Here another question please.
Several pages refer to “templates id:####”
The age Activity refers to [template id=”395”], when we go to page builder and look at the template Acitvity it refers to [template id=”401”]. How do we have access to these templates (where are they placed in our site or directory). How do I edit [template id=”395”]?
Thank you for your help
Also please how to change font size (and font if possible) in the MENUS. We’ve squeezed all pages in 8 menus but they do not fit in one line. Thanks
Hi! Please send us a private message. We will try to help you. You can use contact form on our profile page. Thanks.
What do you mean a private message? If it is in another place can’t you send a link? Please?
Hi, I just installed this theme and cannot get it to look like the demo…more specifically, I am not able to view the HERO slider on this page with the teasers below it (like the demo)
I installed your wodrpress theme after purchase it and after uploading the demo data I am having some issues:
1.) The short code page is not showing any actual images/buttons/columns on the front end as you can see here:
2.) I can not find a tab for “Slider” within my dashboard for some reason
Please help me so I can start using your wonderful theme.
I would like to create login credentials for you but I need your email.
Please email me back at:
HI! You can use contact form on our profile page. http://themeforest.net/user/FXoffice Thanks.
what is your email so I can create a login for you
Hi! We’ve emailed you. Thanks.
I purchased theme, and cannot get it to look like demo at all.
check out my site boulderboho.co
Thanks, i’ve tried several options, I also am “missing give a hand plugin”
Any help is appreciated!
Hi! Please check documentation carefully. If you still have a questions please feel free to ask. You can use contact form on our profile page. Thanks.
I’ve contacted FXoffice a few times. I’ve checked documentation, i’m sure its an easy fix…... but i really need your help. thanks
I’m wondering how to replace your default slider with Revolution Slider.
Looking forward to your help
Hi! Please send us a private message. We will try to help you. Thanks.
Love the theme. Is there a way to place a video in the home page slider with pause and play controls? I’d like for the end user to be able to play the video at will instead of a constant loop.
Looking forward to hearing from you soon.
Hi! You can use youtube or vimeo embed code and also you should disable auto slide. Thanks.
Ok, I placed the full youtube <iframe> embed code into the slide and it will not show anything. Could you be more specific? Should it even be in a slide?
Hi! Sorry for the late reply. Please provide access to your website. We will try to help you. Thanks.
I added my PayPal email in settings, but how can I hook this up on a button on the site or how do I implement this? Many thanks in advance.
Hi! You should create a button with class “donate”. For example
<a href="#" class="donate button">Donate</a>
I cant figure out why my donation button is not working. I setup everything properly in:
Apperance>theme options >Donation Settings
as you can see on my site:
The donation button sometime works bringing up the pop up with the link : own2feet.org/#
Is that correctly directed?
When it redirects to paypal it says this error:
See image here: http://www.own2feet.org/wp-content/uploads/2014/05/Screen-Shot-2014-05-15-at-6.45.02-PM1.png
Please help !
Thanks in advance,
Here is a quick video showing you what I mean:
Hi! This is a known bug. We will solve this issue in the next update. Please provide access to your website. We will solve it for you. Thanks.
just emailed you via your portfolio widget
I have created a page template using the “Our Staff” block for 3 profiles. I have entered in social media links for all 3 profiles and it looks great.
The issue I am having is that all the social icons display except for Twitter for each profile. How can I make the Twitter icon visible?
HI! Please send us a private message. We will try to help you. Thanks.
How can I make the logo bigger? I want my logo to be 50% larger. Please see visionacrossborders.org . Also, I need to put a mailchimp optin form in footer. I dont see where to do this. and lastly the blue buttons on home page and about us page I want to open in new window and cant get the html code to work I put in there, please help.
HI! Please provide access to your website. We will try to help you. Thanks.
whats an email I can send my access info to?
Hi! You can use contact form on our profile page. Thanks.
Hello! Great theme.
So there is a background on the posts/news (white, rounded corners), and I am trying to get the same on the “pages” posts for navigation, it seems like the same class is being called, but there is a lot of code to sift through and I am a bit rusty.
HI! Please send us a private message with your questions. We will try to help you. Thanks.
I am getting this error message when I try to install the Give a Hand plugin:
Download failed. A valid URL was not provided.
I am developing the site on a temporary domain.. http://test.nameofsite.com
What is the plugin for and how can I get it to work? Thank you.
How do you replace the graphic in the top left hand corner of a blog post around the date of the post?
Hi! Please open style.css file -> line 847 -> change background url parameter with new one. Thanks.
I am not seeing the right code on line 847 – can you please provide what is on the line so I can be sure I am editing the right code. Thank you.
you have it….I sent you an email from Stephanie
How do you replace the word “follow” on the activities to another word?
Hi! You can edit “link_text” parameter in the activity shortcode [activity link_text=”follow” view=”wide”] Thanks.
I am sorry, I do not understand. Where do I access this? From style.css?
Thank you..you have it, email from Stephanie
Hi I have a questions related to the theme; is it possible to have multi donation accounts? I mean users to be able to donate to specific activity. Or if it is possible to use the theme for fund-raising Also, if yes is it possible to have a progress bar for the users?
Finally, about the theme modification; how can you change the theme colours especially the one in the menu bar (they look like african colours but I want to be a bit more simple). Do you have the option to change the logo?
Hi! 1. Current theme doesn’t support multi donation accounts. 2. Yes, you can change any elements using theme options panel. Thanks.
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