8 comments found.
Good evening I bought your theme, but I have some difficulties. I have imported all the demo functions. With elementor I can’t in any way change the background of some columns. It seems that your background stays in memory even changing it. How can I do that?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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I keep trying to send you the request but your system does not work and the request is not sent. At this point I would like to be refunded
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end. We did test our help center and could submit a request without any issues.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, I would like to purchase it but I see the menu is not very user friendly because the test we have done all of them try to interact with the menu tapping the text instead just the tiny arrow on the right (responsive mode).
We would like to know if this behavior could be solved.
Thanks
Hi there,
Thanks for writing in! The mobile menu where there is a submenu inside do have an arrow that indicates this and you need to tap/click so it opens up.
We hope this helped and let us know if you have any additional questions.
If we somehow misunderstood you please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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I dint knew that 300 PHP time out was required, which changed everything in your hosting plan be aware… Wrote to support & still waiting for an answer keep hope! Let see 
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file, it is a much lighter file which usually goes through even if your resources are set differently.
If you have any additional questions we would kindly ask you to continue the conversation with our support team as we do see that your request has been assigned and will be answered as soon as possible.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
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I’m honestly getting really frustrated with this theme. It’s advertised as having all of these widgets and functions but you really only get a handful of them without paying for premium versions of plugins. A $60 theme with an ANNUAL $100 that has to be spent in order to use it to its fullest capability. Starting to look into getting my money back for purchasing under misleading tactics.
Hi there,
We are sorry to hear this however we do think that the theme offers a lot of widgets and theme options. Also, there is no need to purchase any premium version of plugins. The theme does come with Revolution Slider as a bundled plugin and you can read more about it here. It also comes with the regular version of Elementor which is really enough to achieve anything that you see on our website demo.
Feel free to check our themes documentation as well as to submit a ticket to our Help Center and one of our support agents will assist you with any theme related questions and assistance you might need.
Support
Mikado Portfolio part of
Qode Interactive
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Hey! Awesome theme! I bought it yesterday and am very happy. However, I would need some help, it does not work to make all posts visible. Do not really know why? I want 4 each on a row. But only 1 row is visible. See screenshot (There is 2 pics in the link: https://imgur.com/a/sf4xKV7)
Thanks
Here is the domain. slagsta.agenci.se
Hi there,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include your purchase code and URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Congratulation, best of luck with sales
Thanks!
Support
Mikado Portfolio part of
Qode Interactive
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NICE
Hi there,
Thanks a lot, we are glad you like it!
Support
Mikado Portfolio part of
Qode Interactive
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Great Work,Congratulations GLWS
Hi there,
Thank you so much!
Support
Mikado Portfolio part of
Qode Interactive
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