Crumina

Crumina does not currently provide support for this item.

569 comments found.

Hello as I can divide the header to add more items such as banners and date? ... Thanks in advance…

The support has been so slow that still does not solve a previous problem and is now unsupported … it’s a bad joke ….

Hi Cabesoul,

“Unsupported” means that we won’t add any new features to the theme in future, but we still release maintenance and security updates. The theme is unsupported for half a year already.

Despite of it, we decided to help you and make customization for you to add Flickr icon to the header. For us it works, but we don’t know why it doesn’t work for you. Since it is customization, not included support, it takes longer to solve it. Our team will try to help you as soon as it will be possible.

With regard to your second question, please, submit another ticket with a sample sketch of the end result and our team will try to review it asap.

Thanks!

Best regards, Crumina

ok thanks…

Hello,

I just updated and lost all the formatting for my video posts… I used to just add the YouTube ID in a Meta box. The videos no longer appear just the video ID as text. Do i have to reformat ALL my video posts into Standard posts with the links? Are video posts no longer supported?

Hi,

Could you, please, submit a private ticket and send us link to your site, your WP-login credentials and FTP access data? Our team will check on this issue tomorrow morning.

Thanks!

Best regards, Crumina

After adding an email to recieve msgs from the contact form in the contact us page, its not working! I can send you screenshots of the mail added from backend in the contact options. and the error i recieved in the front end which says ” Unknown error, during message sending “

Hi Dotnetlb,

We just checked contact form in Glider theme and it works well. Messages are sent successfully and can be received.

Most likely, this is the problem of your server configuration. Please, get in touch with your server administrator to get help.

Thanks!

Best regards, Crumina

I want to remove “Hey people! Our name is Crumina team and let us introduce our new amazing Flat UI Theme – Glider” My site address is http://bollywoodjapan.jp

I tried to remove “Box:Call to action” to inactive sidebar. But still it has shown. I am brainless. So please tell me understanding easily.

Hi,

You need to edit your page by clicking Edit page button on the top panel http://prntscr.com/bjvydg , and edit ‘Box:Call to action’ element in backend editor http://prntscr.com/bjvyn5 The same way you can edit the rest of elements on page. You can also look through Glider theme documentation to find more information on theme features and options here.

Thanks!

Best regards, Crumina

Thank you!

Hi! I’ve set up on contact page option, and correctly put address(SAPTAM International BG-24, RG CITY CENTRE, Motia Khan, Paharganj, New Delhi, Delhi).Google map can show a correctly point using this address. But on real contact page map is not shown. I selected a contacts page template. How can I do? “http://bollywoodjapan.jp/contacts-page/”

Hi,

You need to delete Google map module from your Contacts page.It will fix the map. Also, please, make sure that you entered address in Options>Contact page options>Address on Google Map http://prntscr.com/bkcdwv

Just in case the issue persists after all changes, please, submit a ticket at our support center and provide us link to your site and your WP-admin login and password. Our team will take a closer look at this issue and will advise on it.

Thanks!

Best regards, Crumina

Hi there I need Help on choosing enough space host, Could you tell me how much space the theme needs itself? thanks

Hi Behnam_sh,

The theme itself takes about 7MB, and the theme together with demo data takes about 300 MB.

Best regards, Crumina

Thank you just another question. I purchased the them and downloaded the full demo, Does it needed to first install theme then run installer.php or directly run insteller?

Hi Behnam_sh,

You need to install the theme first. Please, follow steps described in this documentation article.

Thanks!

Best regards, Crumina

Hi, Can I completely remove YouTube links from theme? I don’t need it and every time it tries to connect youtube takes some minutes

Hi,

Please, send us link to the problem page to our email info@crumina.net . We will check more detailed what can be done about this issue.

Thanks!

Best regards, Crumina

css_24

css_24 Purchased

Hi,

Can you provide us with the updated VC and Layer Slider Plugins used with this theme? We have updated to the latest version of wordpress and it’s stopped working.

Hi,

Sure! Please, send us an email to info@crumina.net and we will send you the plugins back.

Best regards, Crumina

pustek

pustek Purchased

I try to install, but there is issue That invalid css header, please help

Hi,

Please, make sure you have unzipped theme package and upload only installable Glider.zip archive. Please, follow instructions on theme installation listed in this article http://crumina.net/glider-documentation/#glider-theme-installation

Best regards, Crumina

pustek

pustek Purchased

i’m already install by only upload glider.zip on folder THEME IN THAT FOLDER !, but during installation : Unpacking the package…

Installing the theme…

The package could not be installed. The style.css stylesheet doesn’t contain a valid theme header.

Theme install failed.

please help

Hi,

This is unknown issue to us. Please, provide us with link to your site, your Wordpress admin login and password and your FTP access data. Our team will check on this issue more detailed. Our email address is info@crumina.net

Thanks!

Best regards, Crumina

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