27 comments found.
The search function DOES NOT work it displays all posts and does not filter based on search terms. It only works if you disable REDUX. Since the theme was built using REDUX, this alters the layout and design of the site. How can we get this fixed? We downloaded this theme via our Envato Elements account.
we are working for theme update, we will noted your issue too. Soon we update theme then the issue will fixed
Wow, thank you for the VERY quick reply. Is there a timeline for when the update will be available?
maybe middle of this month, before 20th of this month
Hello, I just wanted to follow up on this as it doesn’t appear that there has been an update released yet. I did see an update for Redux and have updated it, but the search issue still exists. Thank you.
in december mid we are plan for update, we are wait for few things for wordpress latest release
Following up again – I noticed an update for Redux, but the search function still doesn’t work correctly. If I disable Redux then it works. Of course, disabling Redux changes the appearance of the theme. Please advise on what I should do. The client is extremely displeased. Should we just abandon this theme and look elsewhere? Doesn’t seem like the issue is ever going to be fixed.
Hello! Will you make the update to the new Wordpress 5.00 version? Regards, Kornelia
Yeah, I am working for it basically, But Right now if you want you can install classic editor after upgrade WordPress 5.0.
And very soon we released update for glimmer theme
Thank you! So I’m waiting 
By the way, do you have any idea why the counter of views shows not the same numbers of views than in Google Analytics? Or do I have to buy the support to ask you to check it?
yeah, you can buy support and ask me to check
Hello, I’m so glad there is the new update of Glimmer! But… there is no css. style file in the zip I downloaded from here. So I couldn’t install the new version of Glimmer into the wordpress. Can you help me, please?
Maybe you doesn’t download the right one, Please go at download page then download install able file only
Thank you. From the downloaded zip file named “themeforest-12885088-glimmer-a-responsive-wordpress-blog-theme” I extracted file name glimmer.zip that is located in “glimmer-main-file-v-3.0” -than “theme” file. Is that the right one?
I asked because when downloaded the zip file named “glimmer” on wordpress, I receive the response “the same file already exist” and “the installation is not possible”... What I have to do?
Yeah, it’s because you need to delete older files, So first remove older one
Hello, thank you, I installed a new version, but I have same problems: 1. Google Analytics doesn’t work. Probably I had the tracking code somewhere in the Glimmer code? I do not know because it was someone else who have set it. 2. The button “continue reading” is not translated, even I made a translation by Loco plugin. 3. The social buttons are not visible. Why? 4. The quotes look not good (like in this article https://korneliaorwat.pl/jaka-chce-byc-zona-czyli-felieton-nie-na-dzien-matki/).
Please, can you help me? Thank you in advance! Kornelia https://korneliaorwat.pl/First I would like to see if you renew the support, So that I can help you at anything.
1. Google tracking code you mention it will work on my side, 2. Maybe translation things are missing, I will updated it soon 3. Remove the older glimmer shortcode plugin and install again, here is plugin upgradation required
Hi! I just renewed the support. Sorry I didn’t do it earlier and thank you for answering my questions even so. I removed the older glimmer shortcode plugin and I installed the Glimmer Core. The social buttons are visible now. Is it now possible you help me with my questions 1., 2., and 4? Thanks! Kornelia
Yeah, please contact on softhopperbd@gmail.com I ask to contact via email because some time need the logins, So please email me, then I will update you what need from you.
I have an issue with related posts only showing 2 posts when I have it set to show 3. See bottom of post here http://schreders.ca/royal-lepage-reports-americans-take-interest-canadian-relocation/
Hello,
Sorry for the problem. Give me your admin access I need to change some couple of line code from this theme Or if you have some knowledge of coding I will give you some instructions to change the code.
Thanks
how can i add an option in the header section? I mean I´d like to give the possibility to click on one link and get to another page,for now the only option I have is about having the social medias links….thanks
Can you talk about this – http://prntscr.com/db2k6l. If it’s not possible at this time. Or if you have an enough coding experience you have to do it manually.
I don´t get the first part of your answer?! on top of having the facebook/twitter etc icons on the top, i´d like to have for example “english” for the english version of the website, any idea?
Yes. it’s need extra customization. Can you do it.? Or you can hire any freelancer or you can hire us also for extra customization.
well i just paid for a theme and your support, so can you help without having to “hire”? thanks
Listen it’s extra modification need for you. It’s not included on theme or support. If you face any problem to use this theme then we are help you. Look I ask a question, that is Can you do it?. We have concern our custommer.If our custommer face any difficulty we help him our best. But we have not responsibility for extra modification.
Thanks
No I can´t do it by my own.
I show you the way how to do it statically. If need it’s dynamic you need to pay extra money for your extra customization. Look the static way-
1. Go to theme directory.
2. Open header.php in your text editor or you can edit theme with wp-editor plugin
3. Find this code. – http://prntscr.com/dc0rib
4. Remove this code. As like this – http://prntscr.com/dc0rz2
5. Then do as like this http://prntscr.com/dc0svu
6. Then Save the file.
Hope you can find you needs. Listen if you needs it dynamic not static way you need to pay for that.
Thanks
Hi perfect, but if I do this then I don´t have the social medias right? i want both the social medias as well as the option of languages, thanks,
Yes. You can only use with your custom link at this time. If you want both then it’s needed an extra functional issue from the dashboard. For this, I told you that you need to pay extra. We thought that this type of option is not for average user. So at this time I am not interested such types of option.
alright thanks for the explanation! Another doubt my featured post is not visible on an iphone, also the auto slide is not working
another question, is it possible to have the theme in different languages? for example the “continue reading” and all things coming automatically?
You can translate with loco translate plugin. These themes are translatable. Use this plugin. And translate all things which you needs.
Another issue is- please provide your website URL. I need to check what’s happen.
www.feelfrench.com/fr/
I also check it. Everything is OK.
Note: I also check your URL with iphone. But no problem find.
the featured posts is now moving on the iphone but the header picture in the back is not visible do you know why? Am I using the last version of the theme?
in the demo the featured posts are only visible on the first page on the website, then in the categories it´s not visible anymore, how can I do this as well? for now on any page/category the featured post is visible
This option is not add on this time. When we adding update we can add this.
can you please answer the previous questions as well?? thanks
Please look this. This screenshot is taken from iPhone. on you site. http://prntscr.com/ddh369. Yes, you use the latest version.
thanks for all the answers, really appreciated!
You told me that featured posts could not be removed in the categories, here http://graphidine.fr/category/le-blog/decouverte/ in category there are not featured posts while on the home page there are, so How can I do the same in my website? thx
Can you remove featured post form category page? Or you can show all featured post with the post? I am not clear.
Ok. Please wait. We check it. And after find the solution i inform you.
still nothing on my last question?
does the glimmer mailchimp newsletter widget work?
Yes
and regarding this question? “http://www.feelfrench.com/fr/category/je-visite/ I want to remove the featured posts at category level as other people did on their website http://graphidine.fr/category/le-blog/decouverte/ so far I can´t find the way”
1. Go to Glimmer settings panel from dashboard.
2. Then go to general settings. and find custom CSS box.
3. place this code-
.cat-links [href*="http://graphidine.fr/category/featured/"] {
display: none;
}
4. Save it. Note: Replace with on your website URL if you have an multiple site. http://prntscr.com/dfg8qd
it does not work 
my page is http://www.feelfrench.com/fr/cat/jecoute/ I put
.cat-links [href*=”http://www.feelfrench.com/fr/cat/featured/”] {
display: none;
}
And I still see the featured
Wrong url you added. I tell you add an url as like http://www.feelfrench.com/fr/category/featured. but you add only cat. so how it’s work?
it does not work, to which adress can I send you a screenshot?
Please open a ticket on http://www.softhopper.net/support/. Then provide admin access info. We need to test it.
Thanks for your help
Helllo,
Do you mean featured post auto slider. Maybe you have remained off featured post. So I can’t check auto slide problem.
Thanks
Hello,
Recently we big update our Glimmer theme. I saw you used our Glimmer old version. You can download our new verison.
Thanks
Where i can find it ? on my envato account ? I re upload the theme and i have the same problem. Display Featured Post and Show Featured Post In Post are activate posts are “mis en avant”
Thanks for your help (do you speak french ^^)
You can find updated version of glimmer theme from https://themeforest.net/downloads
Sorry I can’t speak in french
Thanks
it is resolved. the features category was not checked. yes I know… :/ thanks for your patience ^^
My Glimmer featured post auto slider is not working, what to do?
Please share your site URL ….
Hello,
I’ve checked your URL. I’ve seen you don’t give any featured post. Please, First give featured post. Then we will check auto slider condition. After giving featured post inform us.
Thanks
Hi there,
Just a few (hopefully painless) questions 
1. Would it be difficult to create a masonry format for the main blog page?
2. Are all of the stylings (box outlines, box quotes, etc) color changeable?
3. If I had to choose between Picka Blog and Glimmer, which should I choose and why? They’re both similar but I can’t seem to figure out which is better for me. Perhaps you can explain the benefits of either one?
Thank you so much!!
Hi
1. Yes, You can easily create masonry for the main blog. Because we already do that. Just for the demo purpose we show up the layout as like grid.
2. You can easily change all the color with a dynamic option. If anything else if you had CSS knowledge you Can re-write it. We created this theme with SCSS. For this, it’s also easier to change any CSS property.
3. Both theme actually is the same features. One of the most common reason to buy this theme is design. This is totally different design. But pick has some extra features. Such as RTL, Megamenu, Infinity-Scroll and some extra layout option. On the other hand, glimmer stands out for his design. You can choose any one for your choice.
Thanks
SoftHopper
Awesome thanks so much for the quick response!
Hello evaailie,
Now I’m trying to give your question answer one by one.
1. We already added masonry style for multi-column layout.
2. Yes, If you want you can change color and layout style.
3. The Pick Blog and Glimmer almost same features, Just the design is different. You can choose any one. Which one design you like most you can use that.
Thanks
You’re welcome. One thing I inform you that we alway concern about our customer. So that if you buy our theme and feel complex anything we resolve it as soon as possible.
Awesome!
Thanks
Another question (sorry). Is there any chance that you’re planning on adding a woocommerce shop to the theme anything soon? Or would you consider taking on a small custom job to accomplish this?
Hello evaailie,
Please contact us by mail softhopperbd@gmail.com
Thanks
Hello,
This theme is good ! But, I have a problem with my widget “instagram slider”. He worked for two weeks and touching anything it is no longer displayed as you can see here: www.mayleen.fr. I passed in the footer 1. Thanks for your answer.
Best regards, Marion.
Hello,
I’ve seen your problem but can’t understand why it is not showing. Everything works fine in our website. Can you share us your WordPress dashboard login info (username and pass)? Then we will check your problem. You can share your login info by contacting with us via mail softhopperbd@gmail.com
Thanks
Hello Softhopper team, I have a quick question: How can I use “Cyrillic” on this theme ? We are located in bulgaria and want to use the theme in our language. Any advice would be highly appreciated. Thanks a bunch
Hello Digital sufi,
Sorry to inform you that we don’t have any idea about your local language. In Wordpress language selection option we have not see any option of your language. but we are searching in google to give give you solution. If we get solution then we will inform you.
Thanks
I purchased this theme and can’t upload it. I have a Wordpress.com site and I’m not self-hosted. I would like a refund. Thanks.
Hello, jackiecere5
For your kind information there is no refund option in our hand .
Your may contact with ThemeForest Authority .
Thanks
SoftHopper Team.
i have read the help menu and i have also make the changes according to the same but i want my important 5 blogs to be seen on the main page as a slider which is supposed to be seen as per your live preview. For e.g:-i want my important 5 blogs to be seen on the featured blog which can be slide towards left and rest all the blogs can be seen downwards
Hello sharikq,
Did you select Featured category when publishing a post for featured slider??
hi please help me i have purchased your theme but the look is not as it was showing in the original photo.my website name is www.prothoughts.co.in/blog
Hello sharikq,
Please first read the whole documentation carefully. Everything describes there. Then ask us your problems clearly.
Thanks
Hi – I absolutely love the theme! I have a question that is probably easily answered, but I just can’t seem to be able to find a way to do it…
Is there a way to have a post that is both in the featured slider but also a blog on the main homepage of my site?
If I mark a post as a feature it only places that post in the featured position on the site and not in the main blog site as well. I would like to mark some posts as featured, but still have them appear in the main blog thread.
Thanks for your help! Holly
Hello hprendergast
Yes this option is available in our theme. It is simple, here is the screenshot of settings panel http://prntscr.com/9mnwxw .
Thanks
SoftHopper Team
Thanks for the quick reply! I don’t have the option that reads “Show Featured Post in Post” My options on that page are:
Display Featured Post Featured post background image Number of featured post Number of featured post item Featured post auto slide Featured post slide speed Featured autoplay timeout
Thanks!
Hello,
May be you are using our Glimmer Old version. In the new version we’ve integrated the options. Please Contact with us via contact page. Than we will send to you new version via mail.
Thanks
SoftHopper
Sorry, where is the Contact Us page? Is it the Contact Envato?
please contact with us via our email.
softhopperbd@gmail.com
I cannot seem to activate the featured posts (with the picture in the background) that you have on the main page of the Glimmer Theme. How do you turn this on? I can’t find this in your documentation. When I turn on featured post in the Glimmer settings all i get is this:
http://500.9ce.myftpupload.com/Hello jaredtm13,
May be you did something wrong. I understand your problem. From your WordPress Dashboard go to Settings>Reading From Front page displays section Select Your latest posts radio button and Save Changes. And for About and Contact page please see the documentation.
Thanks
SoftHopper Team
That worked! Thanks!
Welcome
Hi, I have a question, is it possible to have an article featured in the header slider dans have it in the articles listed below ? Because if I have less than 5 articles and all of them featured, i have nothing listed below. Is it possible to increase the size of the logo in the header ? Thanks !
Hello sebasmau,
We defaultly off featured article in the front page list post because same article show 2 times in the same page. At present we do not give any dynamic option to show the featured article in the both place. But if you contact us via mail we will customize the theme and logo size for u to do that and update version we will add that dynamic option.
Thanks
SoftHopper Team
Hi,
How to display the picture on header (Menu location)?
Can you change the logo on header? If it is you can change it on glimmer option >> Header Section. Note: Please read documentation properly. We include all the process to control theme on documentation.
Thaks
SoftHopper Team
Hi there,
it’s a great theme and I want to use it for my new blog. But I’m completely new in wordpress so I’ve got a few questions of customization of this theme:
I like the paralax effect – is it possible to remove that carousel of related posts on the picture? So there would be just the header with logo and categories, a little space to see the “parallax image” an then the first current post. Is that possible?
And is there a chance that the header with categories get stuck if you scroll down at the top of the page (just a small column to easily und quickly get back to home, at a categorie, about me, etc. and also the social icons)?
And I think the information box about the author at the bottom of every post can also be removed, right?
Thanks in advance
Hi jekra,
You can disable (hide) featured carousel section from admin settings, But another features which you want at present is not possible on this version of theme but you can customize it by any developer.
If you need more information about this theme please contact with us.
Thanks SoftHopper Team
Thanks for your quick reply!
I forgot to ask: Is there a Page Builder / Visual Composer integrated in your theme?
And the sticky navigation: It is possible to disable your navigation and replace it with a suitable (for me) navigation plugin?
There is no Page Builder Plugin integrated in our theme, If you want to use custom navigation plugin you need to customize theme.
Thanks
I’m sorry to ask again Do you have any insights so that I can see how I can costumize this theme, how it looks like in the wordpress admin area etc.? Is it easily like a drag’n’drop system? I think I need a easy theme for the beginning where I can costumize it a little bit with drag’n’drop etc. that’s why I’m asking.
Hey sorry for late . If you want see admin area, please contact with us via contact form of our profile page.
Nice theme, GLWS
Thanks.
Simple, clean and elegant work! I like it! Good luck with sales!
Thanks
Hi – i love the theme, but when I try to fix the permalinks and click on the blog entries, i get 404. It won’t recognize the postname-permalink. .htaccess and everything is done right.. Is this a known error in the theme?
Hello linnad,
When you change a wordpress theme obviously you need to update permalinks settings from Wordrpress Dashboard > Settings > Permalinks and click Save Changes button.
For further information don’t hesitate to contact us.
Thanks
I’ve done that, and when I try to click the links in the menu, every page and post go to 404. :/
Can you share your website link with us??
it’s still on localhost, but if u have an email I will mail you the details
What type of localhost compiler you use WAMP or XAMPP ?.
you can send mail to us using softhopperbd@gmail.com
Thanks
