111 comments found.
Hi,
am trying to rename the taxonomies using “Rename Taxonomies by WebMan” plugin, yet the taxonomies are not changing in the front end, & according to their website it is mostly duo to “caused by your theme (or a plugin) hard-coding the taxonomy name”
and what they propose is to “contact your theme (or a plugin) developer to update their code and use WordPress taxonomy labels instead of hard-coding them”
so can you help with that?
Thank you,
Hi there, thanks for contacting us.
You should buy our item via ThemeForest to get 6 or 12 months of help. Downloads from Elements do not include support service.
On the other hand, even if you have support package, we’re not able to provide help for 3rd party plugins unfortunately.
Kind regards
Hi,
I just noticed that “HOT” Badge is not working, when I check it and update the page it comes back unchecked & it doesn’t appear on the main page!
Hi, I tested it for you and I can say that it’s working fine. Probably there’s a problem with your server configuration. Maybe something related to your writing permissions.
Gutenberg Optimized?
Hi, no, not for now.
Hi,
The “HOT” Badge is not working, when I check it and update the page it comes back unchecked & it doesn’t appear on the main page! how can this be fixed?
Hi,
We tested our theme and everything seems fine. I think a javascript error prevents our theme to act correctly. This may be caused by a 3rd party plugin or server configuration. Please deactivate all of the plugins except the ones that come with the theme and see if the issue persists.
Hi, - I want to show all the posts on the homepage; for now, it’s just the 10 first posts. - I want also to not display the blink animation on the badges. I tried an additionnal CSS code “animation : none on the elements, but it’s obviously didn’t work. Thanks.
Hi there 
1. Go to “Settings > Reading” and set the number of blog posts to show to a very high number like 100. Make sure that this number is higher than your number of posts.
2. Please go to “Appearance > Customize > Additional CSS” and add the following CSS:
.new-icon, .hot-icon, .sponsored-icon {opacity: 1 !important;}
I’m sorry. I was looking for a different solution instead of returning to the fundamental of wordpress… How dummy I am. Thnaks for the help.
You’re very welcome
Can you send the colors that are in the slider animation? I would like to match up a few of my custom icons for my page to these colors so that it all matches better. Thank you—Kristin Romaine
Hi Kristin Here’s the color values:
Orange: #ff5400 Mint: #15bdbd Dark Blue: #5368d5 Light Blue: #daffff Dark Grey: #333333
Hi, I noticed a bug on the little devices : the hamburger icon for the menu shows up and desappear immediately. I don’t find the way to fix it and it’s a big problem because the menu is not available for a lot of devices… Do you aware of this ? This is the url of the website in question : https://contesaloreille.fr. If you need, I can easely provide ids.
Thanks for the help.
Thanks for letting us know about this. But we can’t reproduce the issue on our demo site. Could you please visit https://www.wpselected.com/gliu on your mobile device and see if everything is fine? Have you activated a plugin lately? Maybe you can try to disable it and see the result.
If you still face the issue, please send an e-mail to burnhambox@gmail.com including your WP login address, username and password to let us have a look at it.
Ok. I’ll do this today. Thanks.
Hi, As you recommend me to do, I let you an email a lot of days before, still no sign of life… So, I repeat myself here :
After trying to catch the element on the website before it disappears, I could reach the information that the élément .mobile-menu-button is with « display : none »… In firefox, I can uncheck the box to see what happen and the hamburger icon comme back ! So I have a part of the solution, now. I try to add a css snippet as this :
.mobile-menu-button { display : inline-block; }
But it’s not effective… Do you know how and where I can change this setting ? Thanks again.
The correct CSS is like below:
.mobile-header .mobile-menu-button { display: block !important; }
Has this theme been tested with the latest Wordpress 5.6?
Hello, yes, please feel free to update your WordPress version.
appears on my console this error /wp-content/themes/gliu/js/swiper.min.js.map
Failed to load resource: the server responded with a status of 404 (Not Found)
Hi there, have you changed the location of the folders/files? This kind of errors happen when theme is located somewhere else and trying to call the necessary files from another folder. We suggest you a fresh install. Hope this helps.
For further support, you should buy our theme via ThemeForest. Downloads from Elements do not include support service.
Kind regards
hi there, mobile menu is not working on your theme.
Hello, could you please try to add the following CSS into the “Additional CSS” field on your customizer? (Appearance > Customize)
.mobile-header .mobile-menu-button { display: block !important; }
I know this css but its not working on homepage, check techascentbd.com
I checked your site and everything seems fine. Mobile menu is working. Maybe you still can’t see it because of cache or something?
Hello, please send us updates JavaScript of gliu`s “about us” cause slider wont work. thanks
Hi there, I’m sorry I couldn’t follow. Can you please clarify what you mean?
sorry for delay, just got reply from developer. “We installed the Gliu template, but the slider on the “Gallery Post page (Vertical)” does not work. Please send us the corrected code. “
This is our website demo http://cmtv.e60.ge/about-us/
We installed the Gliu template, but the slider on the “Gallery Post page (Vertical)” does not work. Please send us the corrected code.
Hi again,
We’ve checked our theme and everything seems fine. We couldn’t reproduce any issues related to that.
You may try to create a new site with a fresh Gliu installation and see if it’s working or not.
By the way, since the downloads from Elements do not include support service, you must buy our theme via ThemeForest to get 6 or 12 months of help.
Kind regards
