32 comments found.
Hi, on home page 1, you have animation animation in first section thats is circle in shape. Is this included with Demo? And can it be replaced with another icon of my choice and still move/animate?
Is it is possible to change ALL the blue elements to another colour? Do the background images come with the theme? If so, is it possible to for example change the background colour under “Preparing For Your Business Success With IT Solution” but leave the lines that look like a computer chip?
I downloaded the file, but do not see any installing documentations , please advise where i could find it.
Hi dear,
Please click on below link and read our online documentation. Same link available in item description too.
https://expert-themes.com/documentation/globex-doc/Regards
does the theme support multilingual button. with language translation. if yes how can i add a translation button then
i would like to buy the theme, but i would like to know if i can add a translation button + if the picture are royalty free and are usebale.
i have some errors also, sum fildes for social media links no workink likes team information social media and the social media icons apear when i press on 3 dash on front page at right
Hi dear,
We already explain if you face issue then create ticket on our forum or mail us on below email id along with your site admin panel info, our support team fix those issues in your site.
Without your site admin panel info how we checkout and fix issues. Kindly try to understand.
Forum Link: https://expert-themes.com/support
Email id: support@expert-themes.com
Regards
Hi dear,
From admin panel go to the (Appearance > Globex Options). Here in color scheme you have found color picker field you need to choose color from here.
If still face issue kindly Contact to our support team through below email id or create a ticket on our forum, Our support team Guide you properly.
Email id: support@expert-themes.com
Forum Link: https://expert-themes.com/support
Regards
a live work not as a demo work.
the best theme!!!!!
Hi dear,
Thanks for showing interest in our item. Yes, Images include in demo content.
Regards
unable to change contact details and email and about us description i changed in the globex panel but not updating on my website i also emailed using tanveer.abid12@gmail.com
Hi dear,
Please checkout your mailbox, our support team reply on your mail.
Regards
Hi i purchased globex thème and still gréât , i am asking if its possible to custumise thé logo Or vélo le to costumise ( my company named global it services & sales ) could you please to help making thaïs change on globex logo or sens me a png of this logo with changes
Hi dear,
Please checkout your mailbox our support team reply your mail.
Regards
?? I VE CHECKED MY MAILBOX no reply ?
Hi dear,
Some times mail receive in spam folder can you checkout spam folder ? Our support team just asked (change only word globex with global) or any other change in logo ?
Kindly explain the changes you need after that we asked our designer who make changes for you. Due to weekend we provide logo tomorrow) you just need to share your email id here we share logo with you on that email id.
Regards
GLOBAL IT Service & sales https://global-it-ss.com
Ok we receive your mail too and support team reply you soon you receive logos on your mailbox.
I have been trying to reach support by email and even left message on the author website, no one responded me. please i am facing issue in styling and demo content import after purchasing your GLOBEX theme
Hi dear,
We carefully checkout our email box but we does not found your mail.
Kindly again send us mail on below email id along with your site admin panel imfo, our suppprt team fix your issues at first priority.
support@expert-themes.comRegards
Hey there… I Need to use the theme button style in my site, but there is no design or element of the button alone. So wherever I wanna Use the button, I have to use Elements like contact us, or ….So please help me with this.How can I have access to button design itself?
Hi dear,
You need to share your issues along with your site admin panel info on below email id, our support team fix those issues in your site.
support@expert-themes.comRegards
I did send an email yesterday. no one answers. so I did send admin panel info today along with issue again.
Hi dear,
Our support team fix this issue in your site. Kindly checkout your mailbox.
Regards
Hi Admin,
I did emails and raise support ticket as well but did not get any response from your side i wonder why 
.
I am writing this to let you know that I have uploaded this theme and getting Ajax error: 403 (Forbidden) every time whenever i update any element like footer, header, address etc. Theme options are also not updating. It effects my business badly. I need this fix as early as possible or refund my money.
Looking forward to hearing from you!
Regards, Ranjit Singh
Hi dear,
You need to share your site admin panel and FTP info along with issues list our support team fix those issues in your site.
support@expert-themes.comRegards
Hi, Thank you for the revert. Please check your inbox i have sent an email with the details.
Hi, Have you checked the email I have sent? What time it will take to resolve the issue since it has effected a lot to my business. Please revert as soon as possible otherwise I will look forward for another option. Regards
Hi dear,
Yes, we checkout mailbox our support team needed FTP info that’s why they wait for your response. Kindly share FTP info on mail so they checkout issues.
From admin panel they does not access all files.
Regards
Hi, I did send the ftp details as well. Please let me know if you need more details from me. Thanks.
Hi dear,
Kindly checkout your mailbox we share screenshot in which we show after successfully logged in we does not found any file or folder. So kindly set permissions so we can access files.
Regards
ur demo link doesnt work please send me current link
Hi dear,
Sorry for facing issue, due to server issue demo stop working for few minutes after that it works again.
Regards
hey there, we’ve bought Globex theme yesterday and I uploaded theme to WordPress. but unfortunately i can’t see any design on my site. even i tried ti use Globex expert team, but then contents and widgets are not installing. installing percentage goes to 4, then it comes back to zero, again and again. so please tell me what’s wrong with theme?
Hi dear,
You need to share your site admin panel info on below email id and just ask them please ready demo for me.
They ready demo for you without any extra charges.
support@expert-themes.comRegards
hey there, we’ve bought Globex theme yesterday and I uploaded theme to WordPress. but unfortunately i can’t see any design on my site. even i tried ti use Globex expert team, but then contents and widgets are not installing. installing percentage goes to 4, then it comes back to zero, again and again. so please tell me what’s wrong with theme?
after 24 hours, still no answers.
Hi dear,
You need to share your site admin panel info on below email ID, our support team ready demo for you.
support@expert-themes.comRegards
I could not login to the item support and may you solve this problem please?
Hi dear,
You need to share your issues along with issues list on below email ID, our support team fix those issues in your site.
support@expert-themes.comRegards
Hi Team, Still waiting for you to resolve some issues. Service page has globex in the url. How can I remove that?
HI dear,
You can checkout any theme you found unique URL e.g theme name appears in URL if we does not add then any of the external plugin conflicts with theme and error comes. Its necessary to add unique URL.
If you still wants to change permalink then first backup your site because it’s a chance in few places may be lost after that share your site admin panel and ftp info with us on below email ID. From ftp we update theme and plugin in your site and from ftp we change permalinks.
Email id: https://expert-themes.com/support
Regards
Hi I need a documentation for theme installation
Hi dear,
Please click on below link and read online documentation of Globex. Same link available in item description.
https://expert-themes.com/documentation/globex-docRegards
Hi, I am trying to license the theme, but I am getting this error “Your Purchase Key Is Not Valid !!!” though I am using the correct license code.
It has been three days and I am unable to license the them and yet no response from the author. Hence I will request my refund.
Hi Dear,
Our support team fixed your issue.
Regards
Hello Dear,
I am facing another issue, I am unable to add social media links under the header setting, Whenever I add link and reload the page (admin side), links become empty
Also, how can I remove “globex_service” from the service links?
HI dear,
First backup your site data because it’s a chance in few places data may be lost after that share your site admin panel and ftp info with us on below email ID. From ftp we update theme and plugin in your site and from ftp we change permalinks.
Email id: https://expert-themes.com/support
Regards
