125 comments found.
I cant cusomize the cart button on ( menu Choose your combo & order now! ) in the down side option
Hi,
Please provide a screenshot regardng your issues for better understanding.
Regards
Can I use this in woocommerce version 7.2 ? because woocommerce stripe plug in is only working more than woocommerce 7.2 version
IF I cannot woocommerce 7.2, how to use stripe payment ?
Hi,
Thank you very much for searching out us. If you use the old plugin, it may occur any issues on your site. So, you need to use it at your own risk.
Regards
Hi Team,
Can be customize the Currency option according to our need and It is possible for show my Google Pay Business Account QR Code in payment method. Check: https://growwithdeveloper.blogspot.com/
Hi nikoleristorante
Yes, you can change the currency from the WooCommerce settings. Screenshot:https://prnt.sc/5SHWoSj88foG.
You can use Google Pay by using WooCommerce Payment and WooCommerce Stripe payment plugin. But using QR payment method you need to ask this question in the support center of the plugin you use.
Hope you understand.
Regards
do you support the theme coz there is a new version from woocom and i see you have to made update from 22
Hi,
Yes, our support center is open and we will release our updated theme very soon. So, you can purchase the theme without any confusion.
Regards
Hi ,
I am intrested in this theme but i have some question :-
1. Is this theme has the ability to show nearby pizza stores based on the customer’s address, as well as options for delivery and pickup.
2. Can i add differnt price in different locations ?
Thanks & Regards Sumit Dhawan
Hi,
1) Pickup delivery feature is available in WpCafe pro version. you can check the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/delivery-module/general/
2) Sorry, this feature is not available.
Note: We provide the WPCafe free version with our theme. You need to purchase the cafe pro version if you want to use any cafe pro features.
Regards
Can I install the theme on localhost and customize it before I upload on real hosting? How?
Hi JOE_IronMan
Yes, you can. Please check our documentation here. https://demo.themewinter.com/wp/docs/gloreya/
We show the customizations step by step in our documentation. If you face any issues please open a support ticket on our support panel.
Hope you understand.
Regards
Question before purchase. 1)Can I change the yellow color in the slider? 2) Can I hide/ disable the cart button ? Thanks
Hi,
Yes, you can. If you face any issues then open a support ticket here: https://themewinter.ticksy.com/.
Our support team will guide you according to the issue.
Regards
Hello, I bought your theme from the start I can’t change the header style, in the doc we have 3 examples and no matter which one I choose, nothing changes the header remains the same even after clicking on published… Can you help me? I have only just started…
Hi,
Please edit the homepage and turn off the override header layout option. Then the theme options header layout will work. Screenshot: https://prnt.sc/IBNxLl4P8wWs.
For further assistance, please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details for checking the issues.
Regards
How do I install the pizza theme demo content? it’s not showing up on the tools.php?page=fw-backups-demo-content page. I’m a member of Elements.
I tried to submit a support ticket but the system wouldn’t let me because it didn’t recognize my Envato Elements license code.
Hi,
For importing the red pizza demo, you need to import the demo(1-2). Screenshot: https://prnt.sc/jTSPBEraXyu-.
Regards
I imported that demo but it is showing burgers. How do I switch it to the pizza shop demo content?
Hi,
After importing the demo content, go to Settings> Readings> Select home2 as the homepage. Screenshot: https://prnt.sc/A6NhK5pf2usv.
If you still have an issue, then need to open a support ticket here: https://themewinter.ticksy.com/. Our support team will check the issue from your site.
Regards
do you include wp cafe pro in the theme?
if not, will I need to buy the pro version or free version will give me same functionlities in the great theme you provide?
Thanks for your query. You need to purchase WPCafe Pro.
Its possible can book a table and pay?
Hi,
The booking system is handled by the WPCafe plugin. Currently, there has no option for booking with payment. But, you can use the food with reservation feature(pro). So, you need to order food with a reservation. Please follow the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/reservation/reservation-with-food-order-pro/.
Regards
Hi, I downloaded your theme from envato elements.
I know I don’t have a support subscription, but this is an error in your topic so I hope you can help me.
In the mobile version, the X to close the shopping cart window does not work. I have installed the site 2 times and it always gives the same error. Please help. https://prnt.sc/16qk01UOnMhWHi,
The close button is working fine on our site. So, we need to check the issue on your site. Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login detials for checking the issues.
Regards
Hi, can separate ordering locations be set on this theme?
Hi,
We included the WPCafe plugin with our theme. So, you can use the location feature from the WPCafe plugin. Please follow the docuemntation: https://support.themewinter.com/docs/plugins/plugin-docs/food-ordering/general-settings-5/#0-toc-title.
Regards
Hi there, I have downloaded your theme. It looks great but i scanned it using virustotal.com and it says it contains “Trojan.JS.Cryxos” in file “section-init.js”
Themes/gloreya/core/parallax/assets/js/section-init.js file is a parallax module.
this is simply a false positive. Somehow virustotal.com detected the code as Trojan.
I search on WordPress.org like : https://wordpress.org/support/topic/strojan-cryxos-2960-within-optimize/
virustotla.com detected some js.min file as Trojan. That’s really not trojan.
So, let me work on it and see how virustotal.com can give positive report on that file. Will be back to you when its done.
Sorry, I’m not complaining about your theme. You have done a great work. The Theme looks great and aesthetic. I just asked just to be 100% sure. Thank You!
Hello! Can I have price then currency shown in food menus? Thank you!
Hi Mos,
No, this option is not available. But you can do it with custom code. But we do not encourage our clients to do custom code. Because it causes many problems after the update. And many types of site issues are created. Hope you understand.
Regards
Hello! In sub category product page how can I have the same product category menu like in shop page? Thank you!
Hi Mos-Martin
Please open a support ticket on our support forum. Our support forum: https://themewinter.ticksy.com/ Here our support members dedicately reply all of your queries.
Hope you understand. Regards
Hi! It would be nice to have Gloreya listed there. So I can’t submit a ticket for another product. It would still be nice to have a sidebar for subcategories too as is in the shop page. Hope you theme will have something like that. It’s the first theme where I have found this. Thank you!
Hi,
Please see the screenshot: https://prnt.sc/YuRVPYA0EIV9. Gloreya is listed in the product category.
We have noted down your query and our development team will take further decisions regarding your query. You can also try to use ShopEngine for customizing the shop page.
For further assistance, please open a support ticket on our support forum: https://themewinter.ticksy.com/.
Regards
Does your theme support multi-site? Only need one license for all subdomains for multi-site?
Yes, it will work on Multi networking site. One license is enough for that.
Also you can check our latest restaurant theme which has multivendor support :
https://themeforest.net/item/cuinare-restaurant-wordpress-theme/39479510Bonjour ne puis je pas l’obtenir maintenant, je dois travailler pour un client. Nous avons fais l’achat mais elle a pas été validé themeforest a eu un bug 500.
Sinon quand sera elle affiché ? Merci.
bonjour, désolé j’ai un probléme j’ai acheté votre thème lors de votre remise cette semaine mais j’ai eu un echec de carte bancaire bien plus tard.Pourrai-je avoir le thème avec la remise j’en ai besoin ce soir ? MERCI
Sorry discount is not available right now.
No reply to my ticket. This theme has no theme option. respond to ticket please
Our support team will respond as early as possible. Regards.
Hi, there is a bug in the checkout field on the mobile view. The fields cannot be clicked on or filled in. When you use a standard Wordpress theme everything is ok. Also checked all plugins and that’s not the issue. Is this a known issue and can you fix it as soon as possible? The theme is otherwise really unusable.
Can you please provide site url so that we can check the issue. Regards.
Hello Faktor22
We have solved your problem. Our support staff replied to your ticket already. Please check your ticket.
Regards
Thanks for the quick response, I see it has been resolved!
