52 comments found.
how can I show product categies on shop page? using home 04, changed the shop page to one layout I liked, but it does not show any sidebar? tho I have chose layout to left sidebar + sidebar to shop sidebar which contains the product categories. it’s still full with view, only products
Hi, sorry for replied quite too late after long holidays. Please create ticket on our help desk https://sp.g5plus.net and leave your account WordPress there, I will check and fix for you. Thanks
Hello. I bought the theme, imported everything and using Home 04 as main page. But I can’t see nowhere how to change logo? Under Theme Options > Logo I have uploaded the new logo, still nothing.. is there some other place to change header ???
Hi, A. I will explain for you: 1. My theme used 2 Options type: PresetOptions and ThemeOptions. - ThemeOptions: settings default value for entire website 2. PresetOptions: if you want one/someone Page look like other(the rest of website) => settings here then apply it to Page you want, they will overriden values from ThemeOptions. 3. In my theme, you can show 30 pages with 30 styles difference each other and the rest are the same style. 4. If you want to use 1 style => go to ThemeOptions setting values there and remove all Presets of all pages. Done. Hope you understand how my theme working B. Back to your problem: please check your page using Preset or not, if yes, change in Preset. Or create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
how is it possible to set search function to search only product’s name? now it looks for the query in every area of product
Hi, sorry but I don’t understand your mean. Can you explain more? Currently, our theme search product name here: https://gyazo.com/ae9f3c2508f54b6f1ea5e7a61c0d0758 Thanks
Can you please embed the ajax search in the theme? I have purchased the template and support told me to contact you. Can you help me?
Hi, I will transfer it to our developer team and they will decide add or not. With new feature, you can request do custom job, that is faster. Hope help you. Thanks
Should I ask support for this? Because support told me to contact the seller.
If our demo already has it, you will get. But with feature our demo hasn’t got. May be you have to pay small fee for that. Supporter are ensure our theme works as it is, not to help customers build new feature. Thanks
Hi.
I’m interested in buying this theme. The comments I see here are a bit scary.
Is there a demo setup where I can access and have a look at the backend of the theme / theme options?
Does WPBakery work in front end visual builder as well or just backend builder? What major plugins does this theme come with, and or support.
Thanks
Hi, thanks for your interest my theme. 1. Is there a demo setup where I can access and have a look at the backend of the theme / theme options? => you can create sandbox here http://sandbox.g5plus.net/glowing/ to check what our theme can do. 2. Does WPBakery work in front end visual builder as well or just backend builder? => sorry but our theme just work about 97%. You should use Elementor, run faster and easier. 3. What major plugins does this theme come with, and or support. => WP Bakery, Elementor Pro(limit feature) and almost of WooCommerce and owner by us. Thanks
Hello, any optimization guide about how to get better performance score. Is very bad by default.
Hi, thanks for your purchased our theme. Speed depend on many factors. And we have a short guidelines which apply for all our demo here: https://support.g5plus.net/knowledge-base/how-to-speed-for-a-website/ Hope it can help you somethings. Thanks
Hi, how would we setup a register page for people to sign up for account without having to make a purchase first?
Hi, sorry for reply quite too late at the weekend. Did you try setting here https://gyazo.com/a430e34e8901ed1a9bdc7dae4e562d7e ? Please create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
How to off preload off from other pages
Can you explain more? I really don’t understand your mean. Sorry for that.
We are using elementor with your theme. However, we don’t see mega menu support with elementor and your documentation only shows how to setup it up with WP Bakery…
Please go to menu Elementor/settings, in tab general check pos type megamenu (https://prnt.sc/1Bhhd_cJDz8l)
The screenshot didn’t come through but I do see that it’s a content type that needs to be enabled for elementor. Do you have any documentation for creating the mega menu in elementor? We started building one but can’t seem to get it full width like the shop menu in your demo.
Please show us what menu on my demo, if you can’t do, we can help to build it. Thanks
I don’t need it built, I just need documentation. We setup a mega menu but the dropdown menu positioning is off. We are looking to include a mega menu like what the shop menu item shows in your glowing demo. https://preview.themeforest.net/item/glowing-beauty-cosmetics-shop-theme/full_screen_preview/34903284?_ga=2.171474976.1885430874.1668624068-65494986.1660751712&_gac=1.87104234.1666623494.CjwKCAjw79iaBhAJEiwAPYwoCKWXCbN-V9gkfWmgL0bzoqTtN-4JqBcTo5RmQ4mxRI3CMudPrf7iWxoCcQIQAvD_BwE
You can do follow: 1. Create mega menu then edit content as what you want here: https://gyazo.com/4eb87795c44cf8dc9eb0dd65c59e0837 2. Then add menu to here: https://gyazo.com/0b45306010fb969d22b93c2c2d3a17ca Thanks
You sent me screenshots of WP Bakery. We aren’t using WP Bakery, we are using Elementor. Do you not have documentation for creating a mega menu in Elementor?
Same with Bakery. 1. Create mega menu via Elementor: https://gyazo.com/4c17af6b4c55edd0924507696c2a9cf8 2. Add to your menu: https://gyazo.com/111f8f5169e7b0c38c8b6c7bbf7f3137 Thanks
This is just about the worst support I’ve received on Envato in the 12 years I’ve been on here. To reiterate what we’ve already said in this very thread, we have created the menu using elementor but the full width option, like what you have in your demo for ‘shop’ is not working as designed and you have not provided ANY documentation or instruction for how to implement and or fix the full width version. I ask for the third time, where is your documentation for creating a full width mega menu is elementor?
Please create ticket at https://sp.g5plus.net
done
no response ???
Replied, please re-check your ticket. Thanks
I can change logo in my web site but it not working Can you help me
Please check your homepage using Preset or not, if used Preset => pls change in Preset, if not, change it in ThemeOptions. Thanks
How to add link to banner element button ? There is no option to add the hyperlink
What element you using? https://gyazo.com/7e861169d3e4fef0eb8c8e209c74c40e Please create ticket on our help desk for further support. Sometimes, we need private information which can’t public here. Thanks
Hi ididn’t find Demo 04 in install demo page its only 3 demos can you help me!
Sorry but I don’t understand your mean. You can choose Homepage here: https://gyazo.com/31841f73feeb5941c5cc12fe67f07066 And please create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
review enable in wocommerce but it cannot see anywhere in product or userside … how to fix it ?
It display here: https://gyazo.com/e2b1964661b24e3c165e21bb83ae1b67 and here: https://gyazo.com/11ea6008da7c497386a22aeb165fc66e You can create ticket on our help desk https://sp.g5plus.net to check. Thanks
How to change the email templates ?
Our theme base on WooCommerce, so you can follow: - https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/ - https://learnwoo.com/how-to-edit-the-woocommerce-email-template/ Hope help you. Thanks
Hi, is this theme ready for PHP 8.1?
Yes, it have to compatible with latest version php. In case problem, you should create ticket on our help desk at https://sp.g5plus.net , we will check and fix. Thanks
1. Is there any way to add sold out badge on the product archive layout? 2. The order mail are not receiving to the customer mail
Can anyone respond to the query as soon as possible
1. Currently, my theme hasn’t got, just view ReadMore: https://gyazo.com/c1544cb67c5bd55d81fabd2b27725dce 2. Please check: your website can send email or not? If can, pls check setting email here: https://gyazo.com/32895e00f45c5b13d4ac231e5f8aa439 In case still problem, pls create ticket on our help desk at https://sp.g5plus.net , we need private information to check. Thanks
I have tried to Sign Up your support system but I cant register or Login it showing as ” The email has existed! If you are, please login or forgot password ” and when I tried to login it showing the username does not exist. Do a solution
Hi, sorry for replied quite too late at the weekend and please create ticket on our help desk https://sp.g5plus.net , we need private information to check which can’t public here. Thanks
how to change the currency ?
You can view guide here from WooCommerce: https://woocommerce.com/document/shop-currency/#:~:text=To%20change%20your%20shop%20currency,store%20will%20be%20priced%20in. Thanks
Thanks
