I had some initial issues with the install of the theme. I reached out to customer support and Sam was amazing! He had my issue fixed, demo imported and went above and beyond in his care! That alone is worth 6 stars! Great theme, and thanks again for your help
Author response
Hi @ Vanessa1980 , Happy to see your fantastic Work using Goalklub theme here on website : https://easterextravaganza.ca/
Wishing of best of Success from CS team. Good Luck!
Top Regards,
by himci 3 years ago
Great support, immediately in a click time. Thank you.
I find it a pity to sell a theme at this price while we can not import the demo
Author response
Hi @ ptitjob , There must be a solid reason behind import failure. Could you reach us directly via whatsapp to help you setup your site completely. believe me its very easy you just need a helping hand only.
WHATSAPP NO : +447444900194
Waiting for your response and remove this bad rating. Thank you
Regards,
Anna SMITH is the best of the best...!!!
I must say if you buy this theme one thing you will enjoy most and that is their customer support. I would like to mention Anna Smith from their support team, she is an amazing support team member.
The theme is perfect for football/soccer, I was purchased for a cricket related website. Indeed its a value for money. Thanks to chimps studio.
to heavy .......... hard to work .............
A lot of bugs especially in page builder. The support is very slow. I have to wait a few days for a answer. The documentation is insufficient. Lack of many basic template options.
Really good theme, i had few problem to configure it, but the support of Chimpstudio was so reactive, thanks a lot to Anna SMITH for her help !
Highly recommended theme, maximum layout customization that allows flexible solutions. Perfect assistance for any kind of problem. Thanks Anna
4.5 stars for me
Positives:
great support from Nick and Andrew
design quality
a huge customizability, but you need help from support
Negatives:
bugs
long time waiting for solve problems with theme
Top theme
ein tolles Theme das man für alles einsetzen kann
