Visual composer would go down a lot and the help from the team was lacking tremendously. Visually the layouts can be great..too bad ):
Hello, I'm sorry to hear that! Visual Composer is one of the most requested page builder out there and while it can have it's problems, please make sure you have the latest version, since it has improved it's performance with every release. Please make sure you contact us via our support forums if we can help you in any way: https://planetshine.net/support/
Difficult to get support and platform was difficult for web designer to use.
I'm sorry to hear that! It looks to me like your questions where answered in our support forums within the acceptable time frame. Maybe there is something we can help you with that would make you reconsider this? Be sure to let us know in our support forums.