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I thought ThemeMakers responded very quickly to a pre-sale email question I had. Between that, and most of the support comments, I’d feel comfortable giving the theme a go. But I’m holding out for the update to see if the 2 issues I have with the theme get resolved:
1. The ability to have the images in color at all times, not just on roll-over. (I think the effect looks pretty classy with photos, but as a fine artist I would need my work to display in color all the time.)
2. The ability to change the metadata categories on individual portfolio item pages (“Client,” “Skills,” “Release,” etc.), or to omit them altogether, and only display an item description.
Eager to see what changes the update brings!
Thanks for your interest in our Goodnex theme! I’d like to inform you that we’re going to upload our new release within next two days. And there will be implemented the first thing, that you mentioned. Regarding the second one – we’ll not do that, but in case you need that option – we’ll help you to edit necessary files by requesting our support.
Hi. I purchased this theme, but had a problem installing the demo data (there was no option to install the demo data once the theme was installed).
I did just recently open a support request, so I will update the forum after I hear back.
Thanks for your notice.
Thanks for your comment here. Could you please let me know which theme version do you use and where did you get it?
Both versions (1.0 and 1.0.1). I am working with officially bought theme from account publicismd, so do not worry.
I recently downloaded and installed a new version of the Goodnex theme (v1.0.1). But now I am unable to customize the theme. When I select “Customize”, the left panel does appear but I am unable to view or modify the site title or navigation details. I have verified that the customize.php file does exist. Could there be a broken link somewhere?
In our new release we’ve made that panel optionally. You just need to log in to your theme options and turn it on if needed. (Styling->General->Hide layout front popup)
Please let me know if you need anything else.
Thanks for the response Alex. Selecting to hide or unhide seems to have no impact. I am still not able to customize. Is there any other way to fix my menu? It is currently showing all pages in the menu. I normally fix this via Customize->Navigation. See my page here http://www.harperhillllc.com/
If you want to set up your navigation menu you should go to (Appearance -> Menus), but not to customize -> navigation (Unfortunately I can’t understand where it is).
Hi Alex. I do not need to set up my navigation menu. I need for only the main menu to set up. Normally, I set this properly via Customize.
Hi Alex. I figured out a workaround. Thanks again.
Glad to hear that! Thanks!
1. How do I change the “details box” shortcode to not open a link in a new tab?
There is no option to open it in the same window, we’ll update the theme with such feature this week. Thanks for your notice! Have a nice day!
Also – how do you remove the “theme color/settings” tool bar (the wrench icon) from displaying on the site?
There is an option on theme options panel to hide it, if you have our first release I’d recommend to update it.
How do I update? Is it possible to update without making any changes to my current customization?
You just need to replace the theme directory named “goodnex” with all theme files.
Hi, I downloaded the latest file here on themeforest and replaced the files. Nothing seems to change. Where can I find the option to disable the “theme color” menu from showing throughtout the site?
Also, has there been a fix for the “details” box opening in a new tab?
Nevermind – both of these issues are fixed thanks
Hi, I bought the theme … really good.
But I have a question, how change the font?.
I do not like the current font.
Greetings from Puerto Montt, Chile
We’ve got your request via support ticket and currently we’re on it. So please, be sure we’ll update the theme this week with this feature. Thanks for your notice and have a nice day!
On Home Page, there are 4 blocks which there is one icon and text. I want to cover that each block with full image and add hyperlink to that image. Is it possible to do so?
Sure it’s possible, you can use a big variety of our shortcodes to make the same look. Thanks, Alex
Hola, me he comprado el tema … realmente bueno.
Pero tengo una pregunta, ¿cómo cambiar la fuente?. No me gusta la fuente actual.
Hey Fernando, I’ve already answered to your question
I love this theme but the only thing that I dont like with it is the dropping menu when scrolling down.
How can I fix it so it always stays at the header?
Thanks for your notification, we really appreciate or clients comments. It usually help us to improve themes to make them user friendly
We’ll make this thing optionally and update the theme asap. I think we’ll upload the update tonight.
Please follow our Twitter feed or become a fan on our Facebook page to be always updated with any news, releases.
this is a great theme and the support has been excellent – well done on the customer service
Glad we to hear such a great words
Hi, nice theme, I just purchased it but it won’t install. I need this site up ASAP. Thanks!
Hi, Could you please let us know the details? I’d suggest you to register in our support system and submit a ticket with regards to help. Our managers will gladly help you with any problem.
Hi, I am asking for help as I tried to install demo data according to the documentation. . I sent you the WP login + FTP login. I needed this site up the day I purchased the theme.
As I know, you asked only to install the theme at first time without providing any access, and then you provided access, but we had a non working hours, unfortunately. So, please, be patient to wait Monday and one of our staff will help you resolving your problem. Sorry for any inconvenience.
Hi, I posted before the weekend all login info and just posted it again. Please install demo data exactly like your demo.
WP + FTP + DB info posted on support but you keep asking to tell you what issue is and telling me to read documentation and time difference makes it hard to communicate.
Yes, sure, we’ll install it for you within a few hours.
Hi, not a man but appreciate you working on it now.
Oh, sorry, madam . Thought you were pleased with our service? Please let me know if we can help you with something else.
Hello there. I am interested in purchasing this Goodnex theme for a client website, but I do have a few questions I need answered to make sure that it will do. There are a few layout adjustments that need to be made to the theme to make it look more similar to the example he gave me: http://harrisonpensa.com/
• He wants the JQuery slider images to consume the whole background and the text areas will be on layers over the background slider images like on the page link above.
• He would like the horizontal menu to be moved up to the top of the browser window and his logo to the left of them menu like on the page above also.
• And, lastly, on the internal pages he would like the sidebar to be on the left, as opposed to the right where most templates have them. I would think that there is an option to have the sidebar moved to the left, isn’t there??
I greatly appreciate in advance if someone could answer my questions. He is really looking forward to me getting the right template so we can get it done.
Yes, almost all is possible, except the logo, it can look like on our demo page.
Thank you so much for your previous reply. I have my idea in designed up in a screencap on my website. From what I understand about the theme options and being fairly competent in editing CSS files… I would think that achieving this look for the home page is possible. Would you agree Alex??
Here is the link to the screencap image: http://www.savie.biz/ScreenCaps/GoodnexThemeEditedLayout2.jpg
I figure that moving the menu up to the top with CSS and right aligning the logo, and with adding some background colors and/or images that this look is achievable. Am I missing an issue that would prevent me from making the site look like this after I purchase the theme please??
Sorry, but one more question… So putting having the logo overlap the menu at the top to the far left using a CSS layer is not an option???
Sorry, but I can’t see the logo on your screencap. So you need the same look as on your one. Right?
Hi. I have installed the theme. But I don’t want ‘Home’ written on the top on home page. shadesofweb.com/lensai/ how can i remove that page title?
You can manage your navigation menu items from appearance -> Menus in your admin panel.
Hi I am not talking about navigation menu. I am taking about page title which is just below navigation menu. How I can remove page title?
Try to activate any of sliders for your home page then your title will disappear. You can create an empty slider in case you don’t need it on your website.
Thanks. it worked. Now can you tell me how can I use left navigation?
Okay I got that too.. Thanks anyway!
Glad to know that
Hi im having problems uploading your theme fully on wordpress version 3.5.2, i want the demo version for which i can modify accordingly however all i am seeing is a empty shell of the theme, ive tried uploading the demo data file included in this theme but all i am receiving is an error. If you could please assist me with my problem that would be greatly appreciated
I’d highly recommend you to read the theme docs on how to use our one click install, it differs from others and you’ll know how it’s simple to use it! Please don’t hesitate to contact us in any case you need help.
Thank you for a great theme!
But how can I update the theme and keep my site as it already is set up ?
I COPY SOME TABLES FROM ME BUT OTHER WEBSITE UPDATE ERROR THROWS.
SHOW ME THIS MESSAGE:
An Appropriate representation of the requested resource / wp-admin/post.php Could not be found on this server.
Additionally, a 404 Not Found Error was Encountered while trying to use an ErrorDocument to handle the request.
I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
Hi, i understand there is some SEO functions in your theme, but can I use Yoast SEO plugin with this theme?
There is a great SEO functionality already included in our theme. We didn’t test it to compatibility with Yoast, but I think it should work fine with that plugin.
Since yesterday I have a problem with the content editor colum. I can not insert text or media.
Can you help me?
Thanks for getting back to us with such problem, we really value that. We just need to look at that problem from inside. So I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
When will you release the new update?
Everything is nice but I really dont like the dropping menu…
We’re almost ready to make an update and will do it tonight.
Hi, theme is great and purchased, was enjoying it. Then I downloaded and installed the updated version of today.
The plugin files aren’t included anymore? It says there’s an error because files are not there. Please advise ASAP.
Could you please let me know what did you mean under “The plugin files aren’t included anymore?” ??
All the necessary files is inside main archive.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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