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what donation plugin is used?
I import the theme and it’s broken why
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Good Soul Core Plugin and Goodsoul Demo Installer plugins are required. If someone have them then please provide. The links generated in the theme are broken.
Activate the licence and install after that
Goodsoul Core – Not Installed
Goodsoul Demo Installer – Not Installed
how …Activate the licence and install after that.
Please follow our theme documentation on that.
Thank you, SmartDataSoft Team
I can’t install the demo, I always have these errors The demo import has finished, but there were some import errors.
More details about the errors can be found in this log file.
The import files for: Goodsoul were successfully downloaded!
Initial max execution time = 4000
Site URL =
Data file = /home/www/lyjodo81-88.org/wp-content/plugins/goodsoul-demo-installer/demo-data/demo1/content.xml
Widget file = /home/www/lyjodo81-88.org/wp-content/plugins/goodsoul-demo-installer/demo-data/demo1/widgets.wie
Customizer file = /home/www/lyjodo81-88.org/wp-content/plugins/goodsoul-demo-installer/demo-data/demo1/customize.dat
goodsoul_options -> /home/www/lyjodo81-88.org/wp-content/plugins/goodsoul-demo-installer/demo-data/demo1/setting.json
Blog Sidebar :
Search – Search – Imported
Custom HTML – No Title – Imported
Tag Cloud – Tag Cloud – Imported
Custom HTML – No Title – Imported
Text – No Title – Imported
woo_shop_sideber : Sidebar does not exist in theme (moving widget to Inactive)
Search – No Title – Imported to Inactive
woocommerce_product_categories – Categories – Site does not support widget
woocommerce_price_filter – Filter By Price – Site does not support widget
woocommerce_products – Popular Products – Site does not support widget
—Importing Redux settings—
Redux settings import for: goodsoul_options finished successfully!
—Importing customizer settings—
Customizer settings import finished!
This is a very unknown issue as we never faced this issue before.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Hi, it is possible to use a crypto money plugin with your theme for donations too? thanks
As the donation is handled with the wp charitable plugin. thttps://www.wpcharitable.com/extensions/category/payment-gateways/ These are the payment getway you can use for the donations.
I am unable to change logo for tab and mobile layout in Goodsoul downloaded theme
You have to set the logo for the resposive screens in the theme options https://i.imgur.com/x9vo4Te.png
You have deactivated your support link, how are you providing support then? I have installed the theme alright despite showing critical errors, but my problem now is to import demo data, it will import some and not all, then show error failed to import.
Would you please try the following link for our support system.
Hi, what are the system payments?
We used wp-charitable plugin for the donations so the payment systems are available according to the plugins supported payment systems.
I am not able to activate the theme on my website, says license used by another website, while I have deactivated other websites (ie no longer using it on any website)
We have deleted the license from your old site.
Now you can activate the license in your new site.
I have submitted ticket please help me out ASAP. my site showing critical error cause goodsoul core plugin. thanks
I have replied to your ticket. Please check it.
Hi, possible to add cryptocurrency payments system? thanks
The slideshow is not optimized for mobile/tablet and the image for mobile/tablet does not get updated, had to replace the .svg file in the theme directory. Other issues include not being able to change the footer color (from purple). Please advise if this will be fixed in a future update.
Also is there any way to stop the slideshow animation, if only using a single slide?
Hello, nice theme!
I have pre-purchase questions:
1. Which payment gateways does the theme support? Can I use bank transfer, cash or mobile transfer? What about adding my country payment gateways?
2. Does it support local currencies?
3. Can we add Gift Card page? So that users can select a cause or a product as a gift and send it to another person on his birthday or something like that?
4. Is it possible to add search option by category/place/causes etc?
I have checked the theme in my mobile but could not find the language switcher.
1. You can check charitable plugin
2. It also managed by charitible
4. Not now
interested in the template. a question, can we be able to disable page open animation? we don’t want that. thanks. Jason
we bought the theme, but it did not work.. see two plugins could not be installed – https://gyazo.com/1b07fcfee21e343b80762e98e738cfb2
Thank you, Asif Mahmud, SmartDataSoft Support Team
Please open ticket in our support system with your the error url https://support.smartdatasoft.com/
Also delete the video as it disclose your purchase code which may used by other user
hi, Can you rest my license, My website not working, I need to reinstall.
Just deactivating the license would do the work.
So, I have removed the old licence from testing site. Now you can active the license to your new site.
Thank you very much your support is very best.
Hello, I have submitted a ticket please resolve my issue.
Hello, due to victory day of our country our support is off. Tomorrow our team will respond your ticket
hello I have submitted ticket a day ago please resolve my issue.
Thank you for opening the ticket please give me some time. I will reply to you by today.
I want to buy this theme, can someone please guide me how donate button works? does this button take you to payment gateways or what ?
Could you please help, let one of you ( developer) response to our ticket ? we`ve installed the template and we found bugs., re-install it again and again… still
Please wait today is our weekend. Our team will answer Sunday .
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