jawtemplates

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1520 comments found.

Hello, my meta tags seem to be empty, how can I add text to these in Goodstore?

<meta property=”og:title” content=”Home”> <meta property=”og:description” content=” ”>

Hello,

Please make a request at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

Hi, i sent you an email with the ftp wp and url details, i need assistance with a demo. Thanks

Hello,

I’ve installed it for you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Jerry from JaW Templates Team

komuso

komuso Purchased

Hello, is your theme fully compatible with a server running on Nginx?

Hello,

Thank you for your feedback. Yes, it is ;)


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

komuso

komuso Purchased

I think I’ve already rated your theme…

Hello,

many thanks ;) I really appreaciate it!


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

Is this theme compatible with Visual Composer?

Hello,

Thank you for your feedback. Yes, GoodStore theme is compatible with the Visual Composer (but it is not included). Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

tsjemo

tsjemo Purchased

Hello, is the theme fully compatible with WP 4.7 & Woo 2.6.9? Thanks!

Hello,

Thank you for your feedback. Yes, our GoodStore theme is compatible with the latest versions of Woo and WP. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

tsjemo

tsjemo Purchased

Thanks and already done ;-)

Hello,

You’re welcome. If you encounter with any issues, please let me know. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

I guarantee you will buy it if you add a Turkish language option :)

Hello,

Thank you for your feedback :) Unfortunately none of our customers provided this translation yet. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

do you have product with countdown

Hello,

unfortunately not by default but you can use some plugins, e.g. this one looks great – https://wordpress.org/plugins/yith-woocommerce-product-countdown/


Rami from JaW Templates Team

Hello,

You’re welcome.


Rami from JaW Templates Team

Hi, I have my category page set to full width and when I load the page it goes 4 across but then it jumps to 3 across and leaves a white space. How can I stop that from happening and keep it as 4 across

you can view the example here http://tinyurl.com/jrs9tda

many thanks

Hello,

Thank you for your feedback. This is caused by mansory (isotope) effect. This effect try fill the bank space from top (like pinterest). But I see it works well. If you want to disable that effect, please go to appearance->theme options->general settings->Use Masonry or Grid-> and try set grid. Thank you.


Rami from JaW Templates Team

perfect, many thanks.

Hello,

You’re welcome ;)


Rami from JaW Templates Team

Currently having an issue in attempting to use another web font. We followed your instructions but to no avail. Pls help!

Hello,

Thank you for your feedback. Please can you make a request on our support forum? Thank you. http://support.jawtemplates.com/


Rami from JaW Templates Team

I noticed that Revo Composer only works with Pages (not posts). Is this how it’s supposed to work? Seems like a half-baked solution for a visual editor. I guess I’m used to working with Visual Composer, which allows you to define where it can be used for editing/creating content.

Hello,

Thank you for your feedback. Our revo composer is a page builder but it works with shortcodes. So when you switch to text editor, you can see shortcodes, so you can simply copy that whole content and paste it to post or wherever you like to ;)


Rami from JaW Templates Team

So, you’re saying in order to use the features of Revo Composer on Posts, I must first author my content using Pages, and then copy the code created by Revo Composer into the code view of the Post? To me, this is a serious downside of using Goodstore. Why would you use Revo Composer in the first place? It’s not anywhere near as capable as Visual Composer.

Hello,

Goodstore was designed that way. Thank you.


Rami from JaW Templates Team

Hi, I was wondering how to make the “Revolution Slider Options” populate on a page. It always says “Default” instead of the sliders i’ve made

Hello,

Thank you for your feedback. Please can you make a rquest on our support forum? Gonna check it out for you ASAP ;) http://support.jawtemplates.com/


Rami from JaW Templates Team

Having an issue using custom fonts in the theme. We followed your instructions by turning off the google fonts button but it’s still not working

Help! ;-)

Hello,
Thank you for your feedback. Please can you make a rquest on our support forum? Gonna check it out for you ASAP ;) http://support.jawtemplates.com/



Rami from JaW Templates Team

Please help me install the default template.

Hello,

please make a request on our support forum – http://support.jawtemplates.com/. Thank you.


Rami from JaW Templates Team

The final page in the ordering process (thank you page) doesn’t really look very good at all. The thank you statement at the top is smaller than the rest of the text on the page and the colors used for alternate rows in the table aren’t ideal either. Does anyone have any recommendations for making this final page of the ordering process look nicer?

Hello,

Thank you for your feedback. Please can you make a request on our supprt forum? http://support.jawtemplates.com/discussions Gonna check it out. Thank you.


Rami from JaW Templates Team

I updated the ‘GoodStore’ theme today via the ‘Envato Toolkit’ plugin. When I go to the ‘Styling Options’ for the theme, all of the adjustments I want are selected, but are not represented on the website. The logo shows up, but all custom colors, backgrounds etc. are completely ignored. I have switched between the theme and child-theme to no avail. All options I want are selected, but the changes do not happen on the website.

Please help. Licensed with support.

Okay, I just reinstalled both theme files through Filezilla and all seems to be functioning properly.

Hello,

Thank you for letting me know ;)


Rami from JaW Templates Team

Hi. Just installed for first time and when I try to update any page it jumps to domain.com/wp-admin/post.php and a white page after I press update. Any help is appreciated.

Hello,

Thank you for letting me know.


Rami from JaW Templates Team

Please help me fix asap, I cant do anything with the site

Hello,

unfortunately I cannot do anything because you did not send me any credentials :( I have to investigate it what is going on there. Thank you.


Rami from JaW Templates Team

mixoom

mixoom Purchased

hey. just bought this theme but once i try to install it to the latest version of wordpress it shows error. can you tell me on whice version of wp i need to install it? asap!

Hello,

I am sorry for the delay. Many thanks for purchasing our goodstore theme! Please can you make a request on our support forum? Gonna check it out. Thank you. http://support.jawtemplates.com/


Rami from JaW Templates Team

xajkx

xajkx Purchased

hello, i wanted to purchase this theme but envato does not accept my credit card. it works perfect on other websites. kindly help me with the purchase

Hello,

Thank you for you feedback. Unfortunately this comes from envato ;)


Rami from JaW Templates Team

tsjemo

tsjemo Purchased

Hello,

We are on Siteground (GrowBig) with +/- 1600 products via WooCommerce & the search is set to “WooCommerce” in the GoodStore theme options. Tt takes up to 15 seconds if you enter a search string. I can see queries with “SQL_CALC_FOUND_ROWS” that indeed have a duration of that many seconds, these probably come from the search function (when analyzing the query).

This causes way to high CPU usage secondes and causes trouble…

Is there a way to enhance the search functionality? Should we use a plugin like Relevanssi, could that speed up the search (and reduce cpu usage)?

Thanks & keep up the good work!

Best regards, Jurgen

Hello,

Thank you. Please follow this link – https://wpartisan.me/tutorials/wordpress-database-queries-speed-sql_calc_found_rows


Rami from JaW Templates Team

tsjemo

tsjemo Purchased

Thanks for checking!

Unfortunately, Siteground gave me that link already: but both solutions don’t make a difference in search time & the theme never shows pagination (even with the solution “with” pagination – the theme seems to be not compatible with that)... The only difference is that it says “11 products” or “0 products” while there are 1600+ ...

If you have any other idea / solution?

Hello,

unfortunately this issue comes from woocommerce. For more info – https://github.com/woocommerce/woocommerce/issues/11913


Rami from JaW Templates Team

chumwebs

chumwebs Purchased

Hi my support has finished :( Something very strange has happened to my site http://berylcook.com/ The header and footer colours have changed to green even though they say red and purple in the admin panel. Also the logo has gone tiny and the product images duplicate when you click on them instead of expanding! I haven’t touched since your last theme update when it was fine. Could you help please?

Hello,

Thank you for letting me know. Have you activated some 3rd party plugins? Or are you using some sort of cache? Anyway you can make a request on our support forum here – http://support.jawtemplates.com/ and I will look on it for you. Thank you.


Rami from JaW Templates Team

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