Discussion on Goodwish - Charity & Nonprofit Theme

Discussion on Goodwish - Charity & Nonprofit Theme

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256 comments found.

. Do you have an update for WP Bakery?

Hi there,

Thanks for writing in!

If you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.



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Help!!!! I updated my plugins and now most of my pages are gone as well as my home page.

Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

As well as it is a bit hard to tell what might have caused this as we do not have enough of information so at least your website URL would help.

Thanks.



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I have the latest update. Also, when I updated what happened was it moved all of my pages over to the trash. I found them but not I’m worried this will happen each time I want to update. I’ve also emailed someone over at your team.

Hi there,

If the update was performed correctly you should not have any issues with it. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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I keep getting this message. When will there be a new update? Please note that your server resources are not configured properly so you might run into an issue during the demo import process. Please adjust your server configuration values.

Al importar el tema demo Goodwish la carga no finaliza. He probado varias veces, y nunca llega al 100%. He revisado la configuración como detallan en su vídeo de youtube de Quode Interactive en los comentarios y no he conseguido que funcione. Tengo la versión PHP 7.4 que es la última, puse estas características:

max_execution_time = 300; límite de memoria = 128 M; upload_max_filesize = 128M; post_max_size = 256M;

Instalé todos los plugin menos estos 3:

⋅ A – WPBakery ⋅ B – Slider Revolution ⋅ C – LayerSlider

Y a partir de ahí, la importación no se realiza. He intentado con la importación XML y he sido incapaz, ya que las carpetas wp-content \ plugins \ wordpress-import \ class-wp-import.php no existen o no las encuentro donde deberían estar.

Necesito ayuda urgentemente. ¿Cómo soluciono este problema?

Un saludo y muchas gracias

Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Acabo de realizar de nuevo todos los cambios que me aportan. Sigo sin poder importar la Demo del tema. ¿Qué puedo hacer?

Hi there,

Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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I encounter error after error with this theme. I love it, but it’s challenging for someone who is not technically savvy. I bought the Goodwish theme a few years ago and when I try to update, and I have a token on the site, it gives me an error for the WPbakery plugin. It says Error 522 and displays the Browser: Working, Cloudflare: Working, Host: Error. Don’t know what this means. I contacted my hosting provider, and they couldn’t fix the problem. Any suggestions?

Hi there,

Could you please provide us with your website URL so we can check this.

Also if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Thanks.



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Dafixer

Dafixer Purchased

I created my own blog post and deleted the demo post because I don’t need them. But all your demo blog pages are not showing the post. They all say “No Posts Were Found.” The easiest thing for a blog page to do is show a blog post. Why aren’t your blog pages showing my post?

Hi there,

Thank you for reaching us!

Please check this article here that can help you. If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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I’ve used this theme since 2018, but my donation app is no longer working correctly because I need a newer version of the theme. I never received an update email for the theme in years. Is there a v 3.4 of this theme that I can download to fix the error?

Where can I download the latest version?

Every time I download the theme from Themeforest, it gives me v 2.0. Where can I download v 3.4?

Hi there,

Please follow the guidance on how to update the theme that we have provided you with in the answer above and you will be able to get the latest version. We have tested this and it works perfectly fine.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Dafixer

Dafixer Purchased

The main menu on the home page’s text is white. When it’s a sticky menu it’s still what against a light background. Where do I change the color of the menu? It’s main color and it’s rollover color.

Hello there,

Thank you for reaching us!

Menu items are always being displayed as white since the ‘Header Skin’ option is set to ‘Light’ in the Edge Header options on the page ( please see screenshot ). It’s necessary to leave this option unset (empty), so menu color options set in Edge Options -> Header could apply.

If you need any further assistance please submit a ticket at our Help Center and include your website URL and one of our support agents will assist you.



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Hello there. To receive updates of the theme I read in the documentation this: ” You can update your theme by performing the following steps: ” Is there a more straightforwarding way to receive updates of the theme? Thanks

Download the latest theme .zip file from ThemeForest
Extract it and locate goodwish.zip
Extract goodwish.zip and locate the goodwish folder
Copy/Replace the contents of the goodwish folder to the /wp-content/themes/goodwish folder of your web site.

Hi again,

In the provided article, you have the Updating via FTP section with instructions you can follow in case you can’t update your theme directly on WordPress.



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ok, thank you. Regards.

You’re welcome.



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Hi Guys, I have had this theme installed on my site for a while now and have had lots of different little glitches. One that keeps happening, is the EDGE theme options menu bar keeps disappearing in the Dashboard.

I have no area or access to the theme’s main customization settings! It’s just gone! This happened a few months ago, I contacted support (you guys made me purchase extra support which I did) the issue got fixed, and now it’s happening again!

And with this also, the site’s logo only appears on the Home page…and not on the inner pages.

I have no idea what’s going on, and I would appreciate prompt assistance to get this resolved as soon as possible. I cannot pay for extra support – this is ridiculous – Why are the EDGE Main Customization area disappearing?

I’ve never seen this with other themes in the past.

Thank you in advance for your help. Ashley

Hello there,

Thank you for reaching us!

For main theme options to be available it’s necessary to install and activate Edge CPT plugin. Just navigate to Appearance -> Install Plugins and here you can see the list of all plugins that should be installed or updated.

In case you need further assistance please contact us through this email, include your purchase code in the email, and one of our agents will help you.



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Hola, a causa de una infección o ataque, decidimos cambiar de proveedor de hosting e hicimos cambio de dominio. El dominio anterior está secuestrado y perdimos el acceso a el y a la instalación. Necesito su ayuda para hacer un deregistro del tema para poder hacer la demo import en la nueva instalación que estamos haciendo. Les agradezco muchísimo por su ayuda. Gracias de antemano.

Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.



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Hi,

We are an ONG called The Global Alliance for the Rights of Nature and we would like to buy your theme for all our websites.

We will start with 4 sites but we will have 7 or 8 at the end. We would like to know if could offer us a discounted price or maybe a license for all the sites we need.

Thanks,

GARN

Hi there,

Thanks for taking an interest! We don’t have any active campaigns for our Goodwish theme at the moment, sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts.

Also, by regular license you can only use one purchase for one domain and for further information please read our article here.

Do let us know if you have any additional questions.



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If I buy this theme is compatible with Wordpress5.7.1, PhP 7.4 ?
I noticed it has not been updated since 13 October 20

Hi there,

Thanks for taking an interest!

Our theme is compatible but please read this article here. And you can read more about our PHP recommendations.

Also our team is working hard at the moment on updating all our themes so there will for sure be an update released within near future.

Do let us know if you have any additional questions.



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Hi, is the theme is compatible with wordpress 5.7.1? I mean that, can I update the site.

Hi there,

Thanks for writing in! It is compatible but please read this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello, I’ve been using Goodwish on a client website. Got this error message today > Error: This theme failed to load properly and was paused within the admin back end. Please help. The site is down.

Thanks, -George

Hello there,

Please check if you are running the latest theme version 3.5 (please see change log).

To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.

In case you need further assistance please contact us through this email, include your purchase code in the email, and our support team will check this and assist you.



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Thank you for the guidance! I was able to update the theme and our site is back up and running.

You’re welcome, glad that we could help! :)



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Hi – Is there a way to hide the title, category & link on a portfolio list grid? Thanks!

Hello there,

As we are not sure which element are you exactly referring to we would appreciate if you could please submit a ticket at our Help Center, include url of the page with this list, and one of our support agents will gladly help you.



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Sorry! I should have included more details – is there an option to remove the titles/categories & links from the portfolio items at the bottom of this page – https://uwswa.org/our-work/our-programs/

Thanks!

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