55 Reviews
a lot of problems,
-- a lot of bugs
-- very bad
Author response
Hello,
We are sorry to hear that you've got this impression. The theme is working correctly on our end and since we do not have enough information about what it is that you find troublesome, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and our support agents will check this and assist you. To submit a ticket please follow instructions from this article - How To Submit A Ticket.
We hope that you'll reconsider your rating afterwards.
Best,
Edge
This is a beautiful design - but the Theme is buggy, making customizations more challenging than I feel a $79 theme should be.
several security upgrades to wordpress and internal plugins make this theme useless.
Author response
Hi there,
We are sorry to hear this, however testing the theme on our side it works perfectly fine and if you do encounter any issues you are more than welcome to send us a mail and our team will investigate and help you with this.
We do hope that this will be resolved and that you will reconsider your rating.
Best,
Edge
Very fast customer support!
Looks great! Thank you so much
Good
Very helpful responsive customer support
Very difficult to download. I am tired of installing it. No support yet
Author response
Hi there,
We are sorry to hear this on your behalf, however, if you are somehow having an issue with the demo import we would kindly ask you to check your resources
as well as you can always try to import our demo content with our XML file
Also once checking we could not locate a request created with your Envato username and we would appreciate it is you could provide us with your request ID so we can check this further more on your end and help you as soon as possible.
We do hope that this will be solved very soon and that you will get all the help needed from our support team as well as we hope that you will reconsider your rating.
Thanks.
Best,
Edge
The theme is amazing, and has tons of features. It is one of the best themes I have ever used, Plus, the support is outstanding!!! They get back to you right away, always with an answer that makes sense, and their follow up is great!
This is a beautiful theme, well coded, and very flexible. I work with many websites and this one is truly excellent
Had some issues and the developer helped me fix them.
This Goodwish - Charity & Nonprofit Theme is really great for my nonprofit. It has so many features to choose from and was a breeze to get started.
I not only give them a 5 star for the theme, but also the customer service is one of the best I have experienced and super fast. I have purchased many themes from envato and this is by far one of my better decisions.
