138 comments found.
Hi, I like your theme, I have a pre sales question, would you give me the customisation services?
Hi Dewwater,
Thank you for your interest.
Please be aware that customization work is not part of the support we provide.
Best,
thanks for your reply, please let me know your email, I ll discuss more about the custome home page. Regards
Hi Dawwater,
I think you misunderstand, we do not provide customization work. The support is only for helping our users to solve any issue they might face that is related to the theme or any request for help in order to use the theme.
Hope this will help you.
Best,
hi, are your templates made with Gutenberg?
Hi,
Thank you for your interest in our theme.
Yes, of course, our demos have been build with Gutenberg editor. In consequence, the imported content will be aimed at this editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness.
Cheers,
Anyone was able to get the buddypress registration email work with this theme ???
Hi DailyHosting,
Perhaps you’re new to WordPress: We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities.
In consequence, a theme has nothing to do with the emails send from you’re website. All emails are managed either by WordPress or plugins. In you’re case, BuddyPress plugin.
We wrote an article to help our users understand from where this issue might come from and who they can reach to solve it: Not Receiving Emails.
Hope this will help you. 
Cheers,
Hi there- I’m looking for more of a text based social network Wordpress theme, and yours looks nice, but I have a couple questions. 1) How are community posts generated? I did not see any front end place in your demo where a user could publish an article/post. I would not want users accessing the Wordpress admin area. How is this working in your demo? 2) The community posts do not appear to have any link to the profile of the same user, nor are the posts by an author listed anywhere in the profile under media. Is there an easy way to address this? Thanks!!
Hi Selym,
Gorgo is indeed the best of our theme based on your needs!
- To manage the social posts, we recommend you BuddyPress User Blog plugin.
This premium plugin allows your members to create and manage their own posts from their BuddyPress profile. They can set the title, content, categories, tags, featured image and more. As an administrator, you have control over which fields your members are allowed to fill and whether or not posts have to be reviewed by an admin before being made public.
If you want to build a community site and give your users the opportunity to blog, this plugin is exactly what you need. - It is indeed possible to displau authors on the article, so the user can click on their username and see all the posts published bu this specific authors. There is an option to display/hide the authors’ name.
Hope this will help you. 
Cheers,
Thanks so much for the quick reply. I appreciate your recommendation on the BuddyPress User Blog plugin.
Do you happen to have a Gorgo demo where this plugin is in use? In your demo, every user appears to have 2 profiles, a Wordpress one (author/ralph) and a BuddyPress one (members/ralph), but all of the posts are linked to the Wordpress profile, therefore no articles are listed under the users BuddyPress profile.
I’m just trying to figure out how this theme would look and function using that plugin. I want to allow users to publish posts, but I don’t really like the fact of a user having two separately functioning profiles, so I’m hoping to just use one for everything, if possible.
I made a similar mistake with a previous theme purchase without noticing the dual profile situation with BP sites, so I’m trying to make sure I know what I’m getting myself into before any future purchase.
Thanks!
And just to follow up…I wasn’t trying to put you on the spot about how your theme functions with the plugin you recommended. I’m just trying to understand how this theme will look/function because I’d prefer to avoid each user having two profiles.
I’ll also follow up with the plugin owner to inquire as well, but I assume they might not be able to speak individual themes.
Hi Selym,
You’re welcome. 
Indeed, the plugin used in our demo doesn’t synchronise with the BuddyPress profile. Be sure that is the case with BuddyPress User Blog. This plugin will add a “Blog” tab on the user’s profile. We don’t have a demo with this plugin at the moment, but we’ll add this to our to do list and we’ll replace the current plugin on our Gorgo demos.
This plugin will inherit of the Gorgo style. Be sure that in case you have a style issue, we’ll help you solve this so the general appearance of the plugin will be integrated correctly with Gorgo Style.
Hope this will help you.
Cheers,
Hello, please I don’t know why I’m not getting any verification emails when I try to register as a user. I’ve tried installing and setting up SMTP plugins and still nothing happens.
Hi Ebenezer,
Please note that this issue has nothing to do with our theme. The verification emails are managed by BuddyPress plugin. The issue has to do with how BuddyPress sends these emails.
Don’t hesitate to take a look at this topic, the user has found a way to solve this issue : https://support.themosaurus.com/forums/topic/email-registration-alternatives/Hope this will help you.
Best,
Thank you for the response. Added my SMTP details in the Writing section of the site under Settings and it works just fine.
I got a solution.
Glad to read you’ve been able to solve this! Cheers,
is everything working in this theme now?
Hi Exp3rts,
Thank you for your interest. 
Rest assured that there are no bugs or errors with our theme, it works perfectly well on a regular server with the latest version of WordPress.
Best regards,
if i can give you a little hint. i was looking for a buddypress theme the past 2 days! although there are only 40 actives themes i always jumped over yours because the thumb didnt really catch me. after two days i went through all again, giving them a last chance and see there the one i let out all the time was exactly what i needed. maybe you change your listing thumb? its an awesome theme.
Hi,
Thank you for this constructive feedback Exp3rts! We’ll take it in consideration. We’re glad to read our theme suits your needs. Don’t hesitate to leave a review on our Themeforest page, it’s very appreciated!
Wish you great success with your website.
Best,
Social articles not working
Hi Blueunique,
Indeed, it seems the authors of Social Articles plugin do not support their plugin anymore.
We recommend you BuddyPress User Blog plugin.
This premium plugin allows your members to create and manage their own posts from their BuddyPress profile. They can set the title, content, categories, tags, featured image and more. As an administrator, you have control over which fields your members are allowed to fill and whether or not posts have to be reviewed by an admin before being made public.
If you want to build a community site and give your users the opportunity to blog, this plugin is exactly what you need.
Cheers,
Hi, I’m looking for a theme/plugin that allows me to create a user fueled content and also could be integrated with woocommerce so users can sell those products they made available. A copycat of Discogs, but for other collectibles. Reading the theme description, it seems it could be possible with some tweaking. I’ll be glad to hear what you think.
Hi Wmh90,
Thank you for your interest in our theme.
Our theme is compatible with WooCommerce plugin, which allows you to create an e-commerce. However, only admins are able to post new products. To allow your users to add theirs, you’ll need to add a third party plugin.
Our theme is compatible with WC Vendors Marketplace and WC Vendors Pro. Thanks to this plugin, your users will be able to create their own selling space, sell goods and charge money.
Maybe these plugins might help you to create a similar feature:Note that none of these plugins have been tested with our theme. they might require some extra CSS to make them fit perfectly. However, all should work fine.
Don’t hesitate to take a look at this new theme dedicated to e-commerce: https://themeforest.net/item/mandha-multipurpose-woocommerce-theme/39242908
Best,
Is it possible to buy this theme as plain html and css template instead of wp theme??
Hi Henry,
Thank you for your interest.
I’m afraid it is not possible. This a theme dedicated to WordPress.
Best,
Hello, It looks like “Grimlock for Paid Memberships Pro” is not downloadable anymore, Do you know about this? Is there any alternative?
(Unfortunately, I can’t contact the support team anymore)
Hi! When installing Paid Memebrships PRo, you should be able to download its Grimlock Compatibility plugin by clicking on the notice on the top of the dashboard.
However, note that you can download this plugin here: Grimlock for Paid Memberships Pro plugin.
Best,
Thank you so much for your responsiveness !
You’re welcome Mastergus. 
Don’t hesitate to leave a review, it’s really appreciated!
Also, it looks like the Theme setup is not working anymore. After manually downloading grimlock plugins, I can’t import content (content, widgets, options…)
How could I fix this? Is there any alternative?
Hi Mastergus,
To solve this problem, we need to investigate. The logs must be activated. Then, when you are confronted with this issue, information about this error can be found in the debug.log file.
To go further, please reach our support team on our support forums: https://support.themosaurus.com/
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
It seems like the demo theme setup is working somedays but it is not stable. At the moment, It is not working. Can you confirm?
(There is no log related to this issue)
Hi Mastergus,
I can confirm you the theme setup is stable. If it’s not working, it means there something on a server level that prevents the theme setup from performing correctly.
Don’t hesitate to reach us on our support forum. This way, we’ll be able to guide you step by step to help you find out what exactly is messing with the theme setup.
Best,
i want anyone can write and post wherever he/she wants “after admin approval” is this system available in your theme?
Hi shamiur__rahman,
We recommend you to associate BuddyPress User Blog plugin with our theme.
This premium plugin allows your members to create and manage their own posts from their BuddyPress profile. They can set the title, content, categories, tags, featured image and more. As an administrator, you have control over which fields your members are allowed to fill and whether or not posts have to be reviewed by an admin before being made public.
If you want to build a community site and give your users the opportunity to blog, this plugin is exactly what you need.
Cheers,
Should I install it? Or will the theme be included with it? I saw a list of some plugins on your product page, Will be included with this theme?
Hi,
Please note that no plugin is included when buying the theme. However, the theme setup offers the possibility to install all free plugins used in our demo in order to get the same result. If you want to use a premium plugin illustrated in our demo, you gave to buy it separately and install it. Then, be sure you’ll have the same style as our demo.
That being said, when installing Gorgo and running the theme setup, another plugin will be installed: Social Articles. These plugins serve a similar purpose, but I suggest you to deactivate Social Articles plugin and install BuddyPress User Blog manually that I recommended you. I think it will better suit your needs.
hope this will help you.
hello, could we adapt your project to the market of home food producers? that they could independently import goods there and sell them? and registered visitors are allowed to track their orders? How about language translation? is it possible to translate the system into at least three languages?
Hi Eimiuxxx09,
Thank you for your interest in our theme!
It is indeed possible! I think you might use a plugin like WC Vendors Marketplace to allow your users to create a profile and sell their goods. Be sure this plugin is compatible with our theme. We recently added a demo with Mandha theme: https://wc-vendors.mandha-theme.com/
I’m wondering if another theme of ours might not be better suited for you: Stego. It is a theme dedicated to selling food. Your choice will depend of which style you like as all of our theme can accomplish the same features with the right plugins. They all have the same core.
Concerning the translations, this article from our documentation might catch your attention: How do I translate my website?
Hope this will help you.
Best,
Thanks for answer.
This demo: https://soap.mandha-theme.com/ it is possible to fully process food production and ordering process? order confirmation, order cycle tracking? How the theme communicates with additional code, as an example, if I need to create additional plugins for my needs? is it possible to create and expand a product filter? and how easily can the structure of all pages be adapted? can the columns be changed easily?
Thanks for answer!
Hi eimiuxxx09,
Please be aware that our demo have been build with Gutenberg editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.
The ecommerce feature will be manage by Woocommerce, not the theme. We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. In case you need to create a custom plugin, you might need as well to add some custom CSS to make sure your new features match to the theme style.
Hope this will help you.
Cheers,
I have you madha theme, but i can not edit any page. Home page not working when i want to edit. Do you have documentation how to instal all plugins, create vendors dashbords like demo version and more?
What i am geting when i trying to edit my home page: https://www.linkpicture.com/q/Be-pavadinimo_2.png
WC Vendors Marketplace broking this page. Because I unactive this plugin and then i can edit page, if this plugin is active i can not. So this plugin not working with this theme? soo told me, that this plugin work good with this theme. 
Hi Eimiuxxx09,
It’s strange that you get that. We need to investigate to find out what exactly is going on.
Can you please reach us on our support forum? https://support.themosaurus.com/ This page is dedicated to presales questions.
Best,
Pre Sale : Hey I want to know that is this theme has article submission from frontend because currently on demo it is not working as it shows page not found.
Hi arpitpundhir,
This feature can be added by installing Social Articles plugin.
We use this plugin on our demo, but we have blocked article creation access to visitors due to many unreasonable article creations on our demo.
We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities.
Best,
hello!
why is not working post article from demo? thanks
Hi Elimedia,
Thank you for reaching out to us.
I’m afraid I don’t quite understand your question. Can you please explain to us what exactly is the issue you’re facing on one of our demo?
Best,
I want to try the demo and post article, or at least to see the interface but I get a 404. Thanks
Hi Elimedia,
This feature can be added by installing Social Articles plugin.
We use this plugin on our demo, but we have blocked article creation access to visitors due to many unreasonable article creations on our demo.
We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities.
Best,
Thank you for your response. I have another question: it is possible to have a membership site with your theme and give access to services (chat, post an article etc) only for premium accounts? Thank you
Hi Elimedia,
You’re welcome.
Our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.
To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to answer you: paidmembershipspro.com/contact
Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.
Best,
Hi really like your theme good work. One question do you have a feature where users can pay to get into certain communities eg the private communities?
Hi Keithkenyan,
Thank you for your kind feedback. 
Our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.
To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to answer you: paidmembershipspro.com/contact
Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.
Best,
Wanted to purchase . My visa card works with Google pay buy not Skrill or PayPal. Can u send me an invoice for payment
Hi Jsey,
Thank you for your interest in our theme.
I’m sorry, we do not manage the selling, Envato team does. I’m afraid there is nothing we could do from our side, but suggest you to reach Envato team.
Best,
Hey
I’m really impressed with this theme and plan to buy it soon.
I would like to check a few things before I buy.
It is possible to use the theme only the profiles with the pages of profiles and filters, disabling in this case the whole part of “social network” and interaction, such as feed, making friends
Hi PluriPublicidade,
Thank you for your interest! 
Be aware that these features are managed by BuddyPress plugin and can be deactivated easily.
Best,
As explained in my 1 star review, this theme is no longer compatible and i would not recommend it to anyone.
There are many other options with updated plugins and support!.
Hi Madman,
We thank you for your feedback although we really think it is unfair to:
- Qualify our theme of “non compatible”: Non compatible with what? We continually update our theme to improve it.
- Devaluing our support: Since you did not contact us on our support forum, as I told you to. If you don’t post your support request on the right place, I’m afraid we’re not able to help you as best as we can.
Anyway, we would really like to give a try and help you. Don’t hesitate to contact us on our support forum: https://support.themosaurus.com/get-support/
Sincerely, Themosaurus Team.
Hey, can you check support please and ticket.
Applying for a refund due to the plugins to use front end posting with theme are now 3 wordpress updates out of sync and it doesnt work as described.
Thank you.
Just no response here or in support! questions from 5 days ago inc tickets. Nothing!
Hi Madman86,
We’re sorry to read your topics on our support forum has not yet been replied. Note that this themeforest page is only for presales questions.
We took a look, but it seems we cannot find any users with the same username. Did you registered on our support forums (https://support.themosaurus.com/) ? Can you please send me the link to get to your topic?
Please note that our response time can be up to 1 business day. Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. You can rest assured that we will handle your request as soon as possible.
Best,
Hey, when trying to post from front end it doesn’t work. Can you help out pleasE?
Hi Madman86,
Thank you for reaching out.
Are you facing this issue on your website? We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,