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Discussion on Grace - Church, Religion & Charity WordPress Theme

Discussion on Grace - Church, Religion & Charity WordPress Theme

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198 comments found.

Hello, I have tried to follow the steps of modifying the CSS to increase the logo size on the main page. Is there any other way to go about it. Thanks in advance!

Hello,

You may specify logo’s height in Theme options> Header> Main Logo> Logo height

If height for your logo should be > 150px, please provide us with your website URL, we provide you with CSS code to increase logo’s max-height.

Thank you in advance.



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I’m also having issues with Events not showing. I’ve submitted a ticket – Michael

Hello Mike,

Your ticket was replied. Please check it.

Thank you.



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Hi guys, when I update to WP 5.5 the site crash a lot, the pages could not be edited and in some pages, the hero crashed and show code. Can you check this please? Regards.

Hello,

It’s due to outdated plugins and WP 5.5.

Please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ – our Support team look into the issue.

This doesn’t require support renewal.

Thank you in advance.



Support Portfolio Website

Hello,

Theme is fully compatible with WP 5.5.

We are much concerned about your comment as any WP 5.5 difficulties you faced are solved by updating bundled plugins (WPbakery and Ess grid) using included Themerex Updater plugin.

Please use the following guide: http://gracechurch.ancorathemes.com/doc/#theme_update

Please let me know if that was helpful.



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Hi, I cant change permalinks in post, event, and page. Any idea how to fix it?

Hi,

Thank you for choosing our theme!

Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you!

Regards.



Support Portfolio Website

Hi support team, I need your help! I upgraded to WordPress version 5.5 and everything went wrong I am getting this message, can you help please. Fatal error: Uncaught Error: Call to undefined function grace_church_get_reviews_placeholder() in /home/potterssheffield/pottershousesheffield.co.uk/wp-content/themes/grace-church/templates/single-standard.php:105 Stack trace: #0 /home/potterssheffield/pottershousesheffield.co.uk/wp-content/themes/grace-church/fw/core/core.wp.php(1254): grace_church_template_single_standard_output(Array, Array) #1 /home/potterssheffield/pottershousesheffield.co.uk/wp-content/themes/grace-church/single.php(22): grace_church_show_post_layout(Array) #2 /home/potterssheffield/pottershousesheffield.co.uk/wp-includes/template.php(732): require(’/home/potterssh…’) #3 /home/potterssheffield/pottershousesheffield.co.uk/wp-includes/template.php(676): load_template(’/home/potterssh…’, false, Array) #4 /home/potterssheffield/pottershousesheffield.co.uk/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #5 /home/potterssheffield/pottershousesheffield.co.uk/wp-content/themes/grace-church/page.php(6): get_template_part in /home/potterssheffield/pottershousesheffield.co.uk/wp-content/themes/grace-church/templates/single-standard.php on line 105 There has been a critical error on your website.

Learn more about debugging in WordPress.

Hi,

Thank you for choosing our theme!

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please submit a ticket at https://themerex.net/support/ – choose “Pre-sale questions” category, it doesn’t require support renewal. Our support team will take a closer look at the issue.

Regards.



Support Portfolio Website

Hi support team! I followed your advice and emailed support team, but its been three weeks now no one got back to me, can you help please

Hello,

We don’t work on weekends. So there may be a delay in reply.

Please expect our reply shortly.



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How do I change the Orange Nav Buttons and Orange backgrounds?

ANYBODY???

The system will not allow me to submit a ticket.

Hello,

Your support ticket was replied. Please check it.

Background image can be changed in Row settings: http://gracechurch.ancorathemes.com/doc/images/vc_row_settings.png Best regards



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How do you disable the site title from displaying under the logo within the header. Is it possible to not have the site title or tagline display within the header?

Hello,

Try adding this code in Appearance> Customize> Additional CSS: .logo .logo_text { display: none !important; }

If you have any further questions, please submit your request at https://themerex.net/support , so our Support team assist you.

Have a nice one!



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After the latest WP update, I can not see WPBakery Builder in backend, I just see the shortcode. My other websites work so I am guessing is theme related, any work around?

Hello,

Thank you for contacting us!

The theme is compatible with WordPress 5.6. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://gracechurch.ancorathemes.com/doc/#theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)

We recommend making a full backup of your website before any updates.

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr

In case you experience any difficulties in this matter, please use option “Presales Question” and provide the purсhase code in the message body. Our Tech Support team will assist you.

Regards.



Support Portfolio Website

I cannot work with wpbackery anymore (front and backend). Do you have an update? Please help … https://www.vz-kaiserwinkl.at/

Hello,

Thank you for getting in touch with us!

Please note that the theme includes Themerex Updater plugin allowing you to update all plugins directly in the Dashboard. Ensure that all the bundled plugins are updated to the latest version using these instructions: http://gracechurch.ancorathemes.com/doc/#theme_update

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr

In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Regards.



Support Portfolio Website

Hi there! I’m currently running Wordpress 5.7 is this compatible?

Hello,

Thank you for contacting us!

We have updated WordPress to 5.7 and found no visible issues. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/

Regards.



Support Portfolio Website

Hello I’m currently running Wordpress 5.7 is this supported?

Within the Wordpress 5.7 confirmation can you please confirm if this will be a one time fee?

There is no need to pay a per annum basis for a theme. $59 is a one-time payment.

Regards.



Support Portfolio Website

Hello support team, I’m currently looking 3 things in a theme: a) gutenberg b) to include demo content c) to support wordpress 5.7. The first two are listed under the keys features, but not sure if this will run on wordpress 5.7 properly, if there a way I can get like a some sort of demo I can test, or can you test the theme on wordpress 5.7? maybe you have a church theme similar to this one covering 3 items listed in here? thanks for the help!

Hello,

Thank you for your interest in our theme!

a) Our theme is compatible with Gutenberg page builder. You can create new pages using this editor.

b) Our template has a simple One-click demo data import tool. It allows you to get a precise copy of our demo website. But all clipart images included in this theme are copyrighted to their respective owners. For this reason, we insert their blurred/watermarked versions during the demo data import. However, Our Tech Support team can send you PSD files or the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.

c) We have updated WordPress to 5.7 and found no visible issues. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/ If there is a need, we may create a test theme installation for you so you could access the backend and test the theme with the plugin yourself. In order to proceed, please submit a ticket to “Pre-sales Question” category at https://themerex.net/support/

Please consider also these themes:

1. https://themeforest.net/item/free-church-religion-charity-theme/19757200?s_rank=3

2. https://themeforest.net/item/pastore-church-religion-charity-wordpress-theme/15965050?s_rank=5

3. https://themeforest.net/item/holy-church-religion-nonprofit-theme/20249696

4. https://themeforest.net/item/new-life-church-religion-wordpress-theme/13522936

5. https://themeforest.net/item/hallelujah-church-religion-wordpress-theme/24593619



Support Portfolio Website

Thanks a lot for the support! I have purchased the theme and no issues so far, of course I still have a lot to do :).

I have the received the license and I was wondering if it would be possible to have a pre-prod environment with this license. It will be under the same hosting same domain but running in 2 different Wordpress directories such as pre-prod and prod. Would that be possible to achieve?

Thank you so much for the purchase!

Absolutely! The Regular license allows you to install the theme on your test/development server for testing/development purposes.

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



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tv7x70

tv7x70 Purchased

https://wolnl.nl/ cant update to latest version getting worpdress error

Hello,

Thank you for contacting us!

Please use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our Tech Support team will provide the assistance.

Regards.



Support Portfolio Website

I love this this theme and am considering purchasing a second licence for another website. I’ve had an ongoing issue, however, where changing colours in the theme settings makes no difference on the actual site. The colour behind the header menu is consistently grey, no matter how I change the settings. I don’t want to commit to buying a second licence if this is not a fixable issue. Thanks!

Hello,

Thank you for contacting us!

In case fonts or color styles/schemes (accent styles), for some reason (for example after the theme update) fall back to their default settings/values, then you need to regenerate the styles and colors again. All you need to do is just click on “Save” button – https://prnt.sc/117butq

If the issue persists, you may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check it without support renewal.

Regards.



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i cant seem to find in the online documents on how to change the color for of the drop down menu background. – thanks for the help

Hello,

Thank you for contacting us!

Theme colors are changed in the admin panel: Theme Options -> Fonts & Colors. Please review the screenshot – https://prnt.sc/19jbqvu

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

Hello, do we have slider revolution plugin in the theme? Or else, can we give youtube video instead of image in the home page top image?

Hello,

Thank you for your interest in our theme!

Absolutely! The package contains Slider Revolution plugin that allows you to embed video files instead of the home page top image.

Regards.



Support Portfolio Website

.

Thanks.. Gonna Purchase this

Great! Thank you so much for your purchase!

Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.

Have a great day!



Support Portfolio Website

How can I move the logo to extreme left ?

Hello,

Thank you for contacting us!

Your support ticket has been updated. Please check it at https://support.themerex.net/ticket/50121

Regards.



Support Portfolio Website

Is the red JESUS video clip animation available in the template?

Hello,

Thank you for your interest in our theme!

All the media files on the demo are copyrighted to their respective owners and used for demonstration purposes only.

Regards.



Support Portfolio Website

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