asked questions, no body answered and it was ignored.
Author response
We are sorry if theme didn't bring you expectation you want.
We have already replied to your ticket here https://themegoods.ticksy.com//ticket/3344713/ on April 11, 2023 and basically we are waiting for you reply.
Looking forward to hear from you and hopefully we can improve rating you gave to us.
If you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new
Customer Support is #1, great work!
Slowest out of the box installation EVER. Admin Dashboard took forever to switch pages... You know when you have too many plugins and everything is bogged down? This is it. Read through the comments before making a purchase here.
Author response
We are sorry if theme didn't bring you expectation you want.
We checked our support tickets, email and you haven't contact us for the issue you have in anyway so we don't know what is cause your issue and we are sure if you contact us we can help you solve that.
We are very sure that our theme works fine with the latest version of WordPress so we are very sure that the issue you had isn’t related to the theme.
As you can see from video screencast here https://www.awesomescreenshot.com/video/10959066?key=91a6b383fc40aca7c4736b8281e5b208
It's our demo site backend and as you can see. It's loading quite fast between backend sections. So the issue you had isn't related to the theme but it might be related to your server performance.
Also may be you are new to WordPress and don't know how to use theme functionalities? We can help you setting up demo contents so you can use it as starting point and replace all demo contents with yours. It will be easier. If you could contact us here https://themegoods.ticksy.com/
Looking forward to hear from you and hopefully we can improve rating you gave to us.
If you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new
I really recommend this theme
they have an amazing customer support
Thank you so much
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Really great theme!
Also want to mention support.
5-star rating for support, customizability, design, and quality of the theme!
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Awesome
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
One of the Worst Content Builder.
Author response
We are sorry if theme didn't bring you expectation you want and thank you very much for your valuable feedback.
We will try to find the solutions and add your requested features to the future theme updates. Thank you for your patience and hopefully we can improve your experience using the theme. Thank you very much.
BTW, we glad that despite the bad rating you gave you still using the theme on your website here http://all.gdcdevelopment.online/ It looks very nice.
If you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new
Please anyone looking to buy this theme, do not fall for the smoke and mirrors in the packaging.
The theme does not actually do any booking tied to woo-commerce. It just adds an item to cart in woo-commerce. What kind of incomplete nonsense is that of a development laziness?
Any one who owns a car rental wants a booking where the pickup time and drop off time will create a product in cart that has a quantity of days or hours related to the selection the user selected on the front page.
E.g if I book for 2 days or 2 hrs, the woocommerce cart product should be updated to reflect that.
This theme only does 2 things which are sooo incomplete on the functional part.
- 1. [the book instantly option] it adds a given product to cart, but does not do actually tie the product to user booking options on the front end.
- 2. It has a booking form that just creates a form post and sends you an email about the booking , but the booking form does not actually integrate with woocommerce or do any charging/payment of order. nothing, just queues it up for your manual processing. If one wanted to buy a rental booking theme, isn't it to order automatically online through ecommerce?
Please developers of this theme, please add an actual booking integration with woocommerce. NOT AN ADD TO CART for a single product and call that booking, that is not booking thats add to cart.
Author response
We are sorry if theme didn't bring you expectation you want and thank you very much for your valuable feedback.
We will try to find the solutions and add your requested features to the future theme updates. Thank you for your patience and hopefully we can improve your experience using the theme. Thank you very much.
Amazing design, flexibility.
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
by hafro 2 years ago
great theme and support, thanks
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Great theme great support team indeed Mr Kor was of so much and help and went an extra mile to solve all my issues. So i can only recommand
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Great support, they even helped me with CSS for more private customization which are not included in theme functions. Great team, great theme" Thanks!
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
It was a little difficult to use, but they were very supportive and helpful.
I think it's safe to buy from abroad.
Author response
Thank you very much for you feedback. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
wordpress theme plugin required uncorrected install
Author response
We are sorry if theme didn't bring you expectation you want.
We checked our support tickets, email and you haven't contact us for the issue you have in anyway so we don't know what is cause your issue and we are sure if you contact us we can help you solve that.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you.
Looking forward to hear from you and hopefully we can improve rating you gave to us.
If you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new
