638 comments found.
Assisting on attempting to recover 2 websites using Grand College Theme that have error when activated. I have been unsuccessful finding purchase code within the ORG. WP Theme shows Grand College Version: 1.03. Need assistance finding a way to find proof of purchase for support, or instructions on updating theme. I have followed https://goodlayers.ticksy.com/article/1893/ but still you need to provide purchase code for support. Looking forward to hearing back from you. Thanks!
Hi,
In order to fix the issue, you must update the theme first and please note that only the person who purchased the theme can obtained the updates, following this : https://goodlayers.ticksy.com/article/1893/
IS there a way to find out purchase or code from within the plug-in itself? If any recommendation on how to find the purchase owner will be appreciated. Thanks!
Sorry, it is not possible to find the purchase code in the theme/plugin itself.
You need to log into the envato/themeforest account that was used to purchase the theme to find this code.
Is this theme mobile friendly?
Unfortunately, we don’t have responsive ability for this theme.
how to create a child theme
Hi,
You can create one as shown here: https://codex.wordpress.org/Child_Themes
I have created one and uploaded it here for you: https://we.tl/t-wHhEIM9ArZ
This theme is not mobile friendly at all which is affecting Google Ranking (SEO) To get a great disposition on google it is a primary requirement to have the site responsive. Please update this theme.
We have a new client, a school that uses your theme ‘Grand College Version 1.10’. Unfortunately, no one can tell us who bought this version, when and how. We would like to help this school and buy and install the latest version of this theme. Is this even possible due to the age of the version of the installed theme? Has the database structure changed? What would you recommend?
Hi,
This should be no problem. You can get a new version and update to existing site. To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
hello: 1- do you offer from end course builder ?
2- can hide a course if it became old?
3- can admin block an instructor with his courses, and keep them in students dashboard?
4- can prevent instructor from deleting a course if some one enrolled it ? if yes for all I will purchase it thank you
Hi,
This theme is meant to showcase courses, there are no student/instructor features.
This theme is not mobile friendly at all which is affecting Google Ranking (SEO) To get a great disposition on google it is a primary requirement to have the site responsive. I can see an Issue in my webmaster dashboard https://postimg.cc/dk2F9Cqg
PRIVATE TICKET #3085655 Please check the ticket. In addition, please update the theme regularly as it is important.
Hi,
We’ve replied to your ticket.
We also update the theme regularly to fix any issues 
Hello. I would like to inquire about your site before purchasing it. I have a project that I do, which is a site for memorizing the Qur’an. I want to have a login for the student and another for the teachers. Each teacher has two classes per day. The duration of one semester is two hours, and each teacher has ten students per semester. I want the students to have the ability. I have to log into only one class at a time, and the classes are through the Zoom program and that there are pages for writing students ‘grades, and I want students’ subscriptions to be paid on the site by linking to their bank accounts I need a site that supports 2checkout payment gateway and supports Arabic language, Is your site suitable for my project? ?
First of all, Thanks for your interest
Unfortunately, this theme doesn’t support that :/
I need to ask some questions about the theme before buying it. How can I contact you, GoodLayers?
You can ask us via this comment directly. Or you can contact us via the form in our profile page.
I sent you a message via the contact form on Friday
hm, seems like it didn’t get your message., Can you please try to send again and let me know here so I can check instantly?
Ok, could you check now. Thanks!
Thanks! Our team should get back to you soon.
Hello, a collaborator of mine have made a change in font style, moving on 50 all the value of H1 to H6… but now it’s not possible to change: everything in this page is grey, and none the circle on the bar or the valute in px are editable… it there any tricks to solve and get back?
Please make sure that you update the theme to latest version in order to use with WP5.6 and 5.7 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.6 and 5.7 as well.
i have updated my site to latest wordpress, now the slideshow and the submenu not working. site pasiansiwildlife.ac.tz
managed to upload the updated file, working fine now
Hello, I have a problem with grand collage: now, when I choose appareance – customize (apariencia-personalizar in Spanish) the web menus are not visible, then I can´t do any change. WordPress version is 5.5.1 and grand collage the last, 1.3.0.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache. (or test on other browsers)
Cheers!
Thank you very much. As a result of your advices (disable other plugins) it has worked!.
Problem with personal view, when to much personal. i try click picture personal, the picture show under web only 1/4 picture. How to fix that ?
Hello,
Could you post the page URL where we can see the issue?
But i have a problem, i try to show widget personal on right side. on documentation is very simple, but in my web not showing the picture (only the picture) of the personal. How to fix that ? www.smkn1klk.sch.id (see on right).
- You can change the size of these images in the \wp-content\themes\grandcollege\include\plugin\blog-item.php file at line #273:
"1/4" => array("class"=>"four columns", "size"=>"220x121", "size2"=>"145x85", "size3"=>"220x135"),
Change the 220×121 to any larger image size.
- We will have to login to see why the widget is not working, could you send the WordPress username-password using the form here so we can check:
https://themeforest.net/user/goodlayers
allready send username and password via email good layer. Please check
Support any LMS plugin ?
Sorry but we haven’t tested this with third party LMS before :/
RSS widget don’t work properly with PHP 7.3, error in date.php, before no problem with PHP 5.6
Hi,
Could you provide your wp-admin account back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersHello
Only one cuestion: Is the 21st of October 2019 last update of the theme compatible with PHP 7?.
Hi,
Yes, that’s correct.
Unbelievable, this theme still is not responsive
Hi. Twitter slider not working. Bad Autentication data.. How to fix it ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
But there is no Grand College theme name in list, when opening new Ticket.
Hello,
You need to add your twitter codes in the Page Option section to show your tweets: https://i.imgur.com/MKprJnP.png
Here’s how to get these codes: https://goodlayers.ticksy.com/faq/1895
If that’s not working, please open a ticket in any category/list and mention the theme name in your description.
Thanks.
Hello,
You need to add your twitter codes in the Page Option section to show your tweets: https://i.imgur.com/MKprJnP.png
Here’s how to get these codes: https://goodlayers.ticksy.com/faq/1895
If that’s not working, please open a ticket in any category/list and mention the theme name in your description.
Thanks.
its not responsive template
Hi, i want to buy this theme but i have a question. Can I easily change the entire language of the theme?
Hi,
First of all, Thanks for your interest
Yes, you can do that via localization.
Thank you
This issue is very important for me because my customers is Turkish People. I should be creating Turkish Language website. I have already website for 7 years. I want want to change the appearance.
Can I handle this without any problems? I received another theme from this site and it did not work. The support team was inadequate. Can i trust you ?
Sure thing!, our theme fully supports localization. And if you have any issue, please feel free to submit ticket in our support site. Our team will help looking into that
