Discussion on Grand Magazine | Blog WordPress

Discussion on Grand Magazine | Blog WordPress

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275 comments found.

hello. this is urgent. i purchased this theme for a website 2 years ago. now that domain is expired. i want to use this theme on my new domain. an error is occurring when i import the demo that this theme purchase code register to my previous domain. which is expired. please help how can i use this theme on new domain

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration there.

Hi, how can I utiilize shortcode in the theme html adverts positions of the theme settings?

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

is there any possibility to change the domain from demo domain to real one without me buying the support? i want to test the theme which i wasn’t able to so far before buying the support extension. if not then its ok

Could you please provide your purchase code using the contact form on this page https://themeforest.net/user/ThemeGoods

I will check it for you.

Sent thank you

thank you for the support i was able to work it out after all your help!

neel37

neel37 Purchased

Hola me gustaría pedir el reenvolso de una licencia que compre por error y me.gustaria ayuda para que mi página esté como en la demostración

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

misero Purchased

Hi, I can’t manage widgets anymore! Wordpress doesn’t let me handle them as there are several errors. In front-end is all ok but in back-end i can’t to admin widget areas.

Hi,

Thank you for purchasing.

Please install this plugin https://wordpress.org/plugins/classic-widgets/ it should fixes the issue.

AFBueno

AFBueno Purchased

Hello, Envato Market plugin needs to update from 2.0.6 version to 2.0.7 version but it says that the compatibility with WordPress 5.9 is unknown ¿It’s safe to update? Sorry if it is not the right place to ask.

Hi,

Thank you for purchasing.

Yes you can update to v2.0.7 without any issue.

z33k3r

z33k3r Purchased

I’ve posted tickets multiple weeks old without even a reply saying they’ve received the ticket. The current issue, if anybody has the same issue, is that the dev wrote a call to a function before checking the validity of the function in widgets.lib.php! This is sloppy editing and lack of review. I hope this isn’t a security issue as it does break the site if not addressed manually. I’ve not received any response on correcting the issue in the public release… or at all for that matter. Regretting spending a renewal on support… since I have to support the theme myself!

$category_image = z_taxonomy_image_url($category_id);

if(function_exists(‘z_taxonomy_image_url’) && !empty($category_image))

Hello Theme owner,

We have install Grand Magazine | Blog WordPress theme and it’s plugins as per your documentation and followed steps to import demo(demo import done successfully). After importing there was no hompage or any other page we can access to change hompage layout. We also checked theme settings and widget section to change layout. Also this theme doesn’t have elementor or any other plugin to create homepage.

Can you please help us with this issue.

Thanks

Hi,

Thank you for purchasing.

We replied your ticket with detailed explanation. Could you please continue there. Thank you for your patience.

Does this theme have a page builder right now?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

Hi Guys,

We don’t see any options for homepage layout for multiple categories can someone please help here?

Hi,

Thank you for purchasing.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Hi, i was trying to find the demo content file to upload where i can find this as its not included in the folder i downloaded. I would like to make it look like the demo site

Hi,

Thank you for purchasing.

You should be able to import demo contents from Theme Setting > Demo Import.

Hey :)

it doesn’t really have such kinda option at my end it asks for us to upload the file. https://imgur.com/a/i4oGdqx

Could you please make sure you activate the theme from Theme Setting > Registration.

If you have already did that. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Where are the release notes of the last update?

Hi,

Thank you for purchasing.

You can view the changelog from here https://themeforest.net/item/grand-magazine-news-blog-wordpress/19054317

I know I can, yet that is not updated since March… :)

Hi if I activate a child theme all the theme settings are lost, how can i backup the theme settings and import it back? Do i have to do each option one by one ?

Hi,

Thank you for purchasing.

You can use this plugin https://wordpress.org/plugins/customizer-export-import/ to export all theme cusomizer settings.

Recently the following script have caused delays in this theme loading. Over two seconds is added to the load time. How can this be resolved?

/wp-admin/admin-ajax.php?action=grandmagazine_script_custom_css

Hi,

Thank you for purchasing.

We will look for the solution to optmise this issue and will release the update soon. Thank you for your patience.

Hi there, is there a way we can translate the ‘load more’ button and the text: ALL POSTS ARE ALREADY LOADED! ?

I am using a child theme…

So, you want me to upload my website because you need to know where it is? I don’t understand it. You guys built this website, so what’s the problem? You know where the file is, you know what I am talking about, so what’s the reason you want me to upload my whole website to you while it is NOT finished yet? What kind of weird support is this?

https://themes.themegoods.com/grandmagazine/demo/

Use this one. Scroll down and you’ll see a LOAD MORE button on the homepage. Now: can you please help me understand where I can translate this?

Again: can you please help with this?

Hello?!

Hi, how can i save all my theme settings and transfer to a child theme?

Hi! Great theme.

We’re using this theme for a scifi magazine since many years ago, but now we have a problem with the postlink of featured big post in homepage: the link don’t works (only in video mode).

Link: https://otiumzine.org/

All cache plugins (autoptimize, cache enabler, async javascript) are deactivated and deleted. Do you know how can we solve this problem?

Thanks!

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods

We will check it for you.

We’ve already sent the message. Thanks!

Hi, how can I add photo credits to featured images? Or is there a way to show a featured image caption?

Could you please provide URL of your site please. I will check it for you.

I made the changes manually, is it possible to exclude a category from the homepage without editing the code?

This plugin https://wordpress.org/plugins/wonderplugin-exclude-category/ will help you exclude some categories on homepage.

(DELETED)

Hi,

Thank you for purchasing and really sorry for the delay during weekend. We replied your ticket. Could you please continue there. Thank you for your patience.

Thank you so much for prompt response! The support service is the fastest in Envato!

Hi, I’m getting an error in the wordpress admin under menus, whereas i can’t drag any of the menu items to sort out my wordpress menu.
Uncaught TypeError: k.menuList.sortable is not a function at Object.initSortables (nav-menu.min.js:2) at Object.init (nav-menu.min.js:2) at HTMLDocument.<anonymous> (nav-menu.min.js:2) at e (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:2) at t (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:2)
Uncaught TypeError: jQuery(...).sortable is not a function at HTMLDocument.<anonymous> (theme_script.js:143) at e (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:2) at t (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:2)
theme_script.js: 143 jQuery( ".pp_sortable" ).sortable({
I’m using wordpress version 5.6 When I deactivate the theme my wordpress menu works, can you tell me how I can resolve this?

Okay found a temp solution till a theme update, Edited functions.php file in the theme on line 302 and removed the inclusion of ‘jquery-ui-core’ now all menu and widgets are draggable.

Hi,

Thank you for reporting.

We will check it and release the update very soon. Thank you for your patience.

We checked it and the issue shouldn’t comes from our theme code. Our theme support the latest version of WordPress v5.6

Please check and update all 3rd party plugins you are using. It should fix the issue.

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