ThemeGoods

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199 comments found.

Hi, is it possible to have a custom link for images in galleries/portfolios? so when pressing a button (like share or purchase) sends the visitor to a custom link page.

Mikael

Thank you! Could you choose whatever you want for the direct purchase link? or must it be to a WooCommerce item? To clarify it – I want to send the customer to another website who’s handling the shopping process.

Thank you! Could you choose whatever you want for the direct purchase link? or must it be to a WooCommerce item? To clarify it – I want to send the customer to another website who’s handling the shopping process.

You can add custom direct link so it’s redirected to 3rd party shop site too.

Did something change ? My live chat code was in footer.php file since beginning and it was working just fine.

Today I checked, it was gone. I went to footer file and I see my code is missing.

I WENT in and placed my code here, http://prntscr.com/i313z6

But still it doesnt work.

But still my live chat doesnt show up.

Oh wow, in backend, when Im trying to update file, Im getting this http://prntscr.com/i314p8

Hi,

Thank you for purchasing.

The error happen because code you edited is not correct and cause PHP fatal errors so WordPress doesn’t allow the changes. Please check your code. This is not related to theme at all.

QUBESYS

QUBESYS Purchased

Ok I placed it by going into the file and placing it manually. No issue with code.

QUBESYS

QUBESYS Purchased

I remember I had manually uploaded the files of latest theme package 3 months back. But how come my backend still shows this as 1.8 version ?

http://prntscr.com/i32p3y

Can I download the latest package and again over write and then put back my css file from old version ?

QUBESYS

QUBESYS Purchased

Oh did not know, I will do that. Thanks.

QUBESYS

QUBESYS Purchased

instagram feed doesnt show. Any changes ? http://prntscr.com/i3r7w7

Please make sure you update to the latest version of theme and make sure you remove all cache files in /wp-content/uploads/grandphotography/ folder

QUBESYS

QUBESYS Purchased

MY page has type selected to gallery archive board – http://prntscr.com/i357no

In my page, it shows all in order. I want to change the order, and I see if I drag, I can change the order. But Im not able to take items in 2nd page of gallery to 1st page, as there is no way to see all galleries in backend single page, so i can drag drop as per my preference order.

Is there any way to see it all in one single page, so I can re order ? http://prntscr.com/i35hru
QUBESYS

QUBESYS Purchased

I guess your theme gets pre installed with this and Im able to drag drop the order. But there is no way to take items from 2nd paginated page to 1st page.

With this plugin you can it will effect frontend display order. But if you mean order within its dashboard. I don’t there is any plugin can do that. It’s default WordPress functionality.

QUBESYS

QUBESYS Purchased

So basically one cannot move items from 2nd page to 1st page ?

I guess current workaround would be deleting the items and creating, so it goes to 2nd page,

I will post this in WP forums as a bug.

Hey guys!

Thank’s for this amazing template.

Still, to make it a better template for professional photographers you should add small option.

For the proofing gallery, could you let us set a maximum number for the checked images. As a photographer I shoot a lot during my sessions with clients but they have to pick only 15 photos at the end.

Is it possible for you?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

QUBESYS

QUBESYS Purchased

It seems this never got fixed, https://goo.gl/UcxgXT

Responsive is dead for this page http://prntscr.com/i3sio0

How to fix this ?

I remember asking this since last year too, but your team did not respond to it in helpdesk :(

Hi,

Thank you for purchasing.

Could you please provide WordPress and FTP accounts through my profile form mail here https://themeforest.net/user/ThemeGoods

QUBESYS

QUBESYS Purchased

Have messaged it. Please check

advitis

advitis Purchased

Hi – Why is the title for a blog post H5, when it should be H1?

advitis

advitis Purchased

Every single post has its title in h5. For example http://themes.themegoods.com/grandphotography/demo/awesome-support/

Thank you for your suggestions. We will look for the solution and release the update soon. Thank you for your patience.

advitis

advitis Purchased

Thank you. Similarly, sidebar titles on the same page are using H2, whereas they should not be using a heading tag at all.

mnbild

mnbild Purchased

Hey! I have been using the theme for a long time now and I like it but now it has happened. I can not get the “content builder” on the whole page without ccs or how to explain it. Old setting in “content builder” remains, but can not be changed. This happened when I entered the newest version of the theme.

Hi,

Thank you for purchasing.

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Hi! Looking for a photography theme. What are the main differences between this theme and your other best selling one here https://themeforest.net/item/photography-responsive-photography-theme/13304399?s_rank=2

Thanks!

Hi,

Thank you for interesting.

They are different in terms of design, layouts available so you can choose theme which its design match your photography works most.

Hi,

On the “contact us” fill up form, I am trying to have it redirect to a “thank you” page (with its proper link), as opposed to the thank you message that appears under the same contact us link when you click on send. Is that possible? if yes, how can i do it?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

victorgm

victorgm Purchased

I am loading galleries through the category page of the gallery. When they are shown, the galleries are shown to me and when pressing a new page with all the photos of the gallery is opened. Is it possible to force or make the galleries category page by clicking on it activate ilightbox directly without having to open another page?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

victorgm

victorgm Purchased

Thank you very much, in the end I have already solved it :)

ok great! :)

Hi, a simple question, i had the theme on my website and all works well but i testety it on Gtmetrix and i notice that it took over 5 seconds to get this file: wp-admin/admin-ajax.php?action=grandphotography_custom_css. Is ok? there somenthing i can do to speed up this? Thanks

Hi,

Thank you for purchasing and your info. We will look for the way to improve this issue and release the update in the future. Thank you for your patience.

winetrade

winetrade Purchased

Thanks!

QUBESYS

QUBESYS Purchased

The frontpage gallery block goes haywire when photo changes, one big one small, see the video here, https://youtu.be/UJef4GkgqAA

Let me know how to fix this.

QUBESYS

QUBESYS Purchased

but the issue is not with smaller, its actually images on hover showing bigger than container width height.

Can you try suggested solution I first to see if it fixes the issue?

QUBESYS

QUBESYS Purchased

Ok I guess that showcase module is trying to mess up anything that is vertical, no matter low or high res.

wiolip

wiolip Purchased

hello I bought this theme but i have problem witch archive grid. It doesn’t look very good . it should be grid 3×3 thumbnails but i think is a problem with my blog http://www.myownphotostory.pl/category/fotografia/

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Anas_7

Anas_7 Purchased

Hello,

I just buy your theme from and i want to download the demo content but when i enter the Evanto token i get this message here : “We can’t find your purchase of GrandPhotography theme. Please make sure you enter correct Envato Token.”,

Can you please help me?

Thanks,

You are welcome ;)

Btw, Could you help us rate for the theme please?

Anas_7

Anas_7 Purchased

of course i will, you guys deserve 5 stars for your work and support

Thank you very much :)

Anas_7

Anas_7 Purchased

Hi,

I have some problem with importing demo data’s, it’s been 2 hours now that i wait and still nothing happened.

Is this normal and how much time it take to import data ?

Thanks

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Anas_7

Anas_7 Purchased

Thank you very much for your help, it works now Thanks for replay and help

victorgm

victorgm Purchased

Is possible change slug for /gallerycat/? How do I do it? I see that in the DB and the code you also refer to this slug.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

lecce360

lecce360 Purchased

Instagram is stop working again. Dear Sir when I bought the theme you solved the sameproblem with un update and said me that in the future the problem will not come back. But after updatig the theme instragram stream disappears agai. My support time is over and I think that IS NOT A GOOD POLICY oblige myself to buy a new license for a problem that is not my fault

lecce360

lecce360 Purchased

is there anybody out there?

Hi,

Thank you for purchasing.

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods I will check the issue for you.

I did it. Waiting for yours. Thank you

vidacz

vidacz Purchased

Hello Guys.. is there any way how to make transparent menu in the galleries? For example in th Gallery Masonry 4 Columns Wide ?

Could you help me how to do that ?

Thanks Martin

Hi,

Thank you for purchasing.

You can create a page then select “Gallery” as page template and select the gallery you want to display in page option.

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