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I opened a ticket and expect a very quick reply…........
Thank you for purchasing.
We are working on your ticket. Sorry for the issue and thank you for your patience.
Hi cool theme, but the filterable portfolio dosen’t work, or better if I choose some tag from the drop down menu it redirect me to a new page, but on your demo I see that I have to be an ajax (or somethings dynamic) mechanism. Can you tell me why?
You can enable AJAX portfolio filterable option via Appearance > Customize > Portfolio > Filterable and disable this option “Link Portfolio Filterable”.
Thank you for the great theme.
Does it support more portfolio pages that show different portfolio category or every portfolio page show only the whole portfolio caterogries list?
What I’d like to reach are 2 portfolio pages and each should show different things.
Yes you can use portfolio category page for that purpose. Here is instruction http://themes.themegoods.com/grandphotography/doc/setting-up-portfolio-page/
Look at “Portfolio Category Page Layout Settings” setting.
I tried but I don’t get any Filter menu in this way: I tried all the Portfolio Category Page Templates
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can create samples for you.
Hi! Pre-Sales question for you: My photographer friends and I are planning on building one site and hosting all of our images. I’ve a few questions that would really help me learn more about the theme.
Would it be possible for us to use this theme for each of us to upload images into separate profiles? (Like each of us login and then post stuff?)
The search feature would parse all of our data (titles, tags, etc.) right?
Would it be easy to set up a search bar in the middle of the home page (provide quick access for users to find our stuff)?
Thanks in advance for your help! I love the way the theme looks and works. The demo runs like a boss (quickly and looks great).
Thank you for interesting.
Really sorry it doesn’t build for that purpose so it doesn’t support these features.
Hi! I was wondering if it is possible to modify a galery or portfolio page from a demo to display it without the header image?
Just as seen on the Grand Portfolio theme?
Also, could you point out the main differences between Grand Photography and Grand Portfolio themes?
Is it just the looks or are there features in one of them and not on the other?
Is there any you could suggest more for a wedding photographer’s website?
1. Yes it support that.
2. Basically Grand Photography build for photographers who want website to showcase their works so it has some features which is specially built for photographers.
Grand Portfolio build for creative folks so it has various demos available for photographers, designer etc.
3. For Wedding photographer, we would also recommend this theme too https://themeforest.net/item/grand-wedding-wedding-wordpress/19983430
how to translate the POST COMMENT button? Thanks for reply!
nok, nok ! Is Anybody Home?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I send private ticket (#1341469) , 2 days ago…
Is it possible to try before buy?
Yes of course. You can try it here http://themegoods.theme-demo.net/grandphotographyphotographywordpress
Really disappointed with support team.. They take days to answer simple questions!
I checked your ticket and the last teply is coming from our support staff 3 days ago so basically we are waiting for you reply!
Yes, and I answered Sanjeev on October 24 saying that the solution you provided didn´t work.
You can check your ticket here https://themegoods.ticksy.com//ticket/1344571/
The last reply is coming from Sanjeev 3 days ago and he is waiting for you reply.
Hi, Is there any options for a gallery or portfolio to have a before and after slider on pictures? I am a retoucher and would like to show my before edit and after edit images. Thanks.
Yes you can use these plugins.
I am considering buying this theme.
- Is it compatible with Q-translate plugin ?
- Is it possible to include a custom link instead of Buy link in the pictures ? Basically i would like to include pictures on the front page, linked to internal pages.
- Do you provide advices on the image sizes for optimal quality vs loading time ?
Thank you !
1. Yes it support the plugin.
2. Yes you can do that using Revolution Slider which is included in theme.
3. Yes we recommend image at 1440 px resolutions.
Thank you ! Sorry to go so much into details, but I I want to make to sure I understand the functioning of Portfolio.
On the home page, would like to I include :
1. A simple slider/slideshow on top
2. Some text
3. Pictures linked to pages dedicated to categories of service (one page for wedding photo, one page for family, etc..).
If I understand well I can create one portfolio per category of service, and include the portfolios on the front page ? Like the grid “More portfolios” at the bottom of this page : http://themes.themegoods.com/grandphotography/demo/portfolios/lovely-couple/
Not sure if I am very clear, thanks in advance for your patience and support :))
Nevermind, I managed to test on the demo and it matches what I want. It’s great to test it on demo before buying it. And I love your category system for portfolio and testimonials, it’s perfect ! Looking forward to work on my new website with you theme
Thank you for purchasing and hopefully you will enjoy using our theme.
Regarding portfolio items with the content builder.
Would it be possible to offer an option to create a gallery within the portfolio item. Right now I have to create a separate gallery to display it then inside the portfolio item. That’s not the best option, as it get’s messy and I have a gallery, which I do not want to show outside of the portfolio item.
It would be great if I could simply create a gallery with the content builder within the portfolio item.
Thanks very much!
Thank you for your suggestions. We will look for the better solutions and release the update soon.
Thanks for the fast solution! Your support and updates are perfect!
Hi, is it compatible with “WPBakery Page Builder for WordPress (formerly Visual Composer)” ?
Yes it does. However if you want to create the same design as you saw on our demo site. You have to use theme content builder.
Pre-sales question – The animated image strip on the bottom of every page – I can’t find it using cont builder or anywhere else in the dashboard (your back-end demo) – Is it buried in the template and not easily turn-off-able? It’s kind of obnoxious, although I’m sure your programmers are proud of it. Wouldn’t really want that, but I don’t want to go hacking code to get rid of it.
It’s called footer photostream part which you can disable it via Appearance > Theme Setting > Social Profiles.
I would like to know if it is possible to have three level gallery,ex.
1) gallery with one photo for every photographer, click on one photo of photographer A and go to point 2
2) gallery with one photo for every shooting of photographer A with text bio,
clicking one photo of shooting Y go to point 3
3) gallery with all photos aobut shooting Y of photographer A
Yes you can. We called it collection page. You can see example here http://themes.themegoods.com/grandphotography/demo/pages/collection/
Hello, the template is great, I need to change and add more options in the contact field how can I change and add more items? thanks!
Hi, my instagram feed is posting correctly but on top of the feed this message is showing up: /!\ error getUserIDFromUserName. /!\ error empty username or access token.
Hi, I like the following demo, but I’ve couple questions before buy your theme:
1) Can I remove the white bar in the footer that appears with title, description and two buttons of each image?
2) When I click on menu icon it open the left menu sidebar, but appear grid galleries to 3 columns. Is possible to remove them and simply leave the automatic slider images of home pages as background?
3) Can I add a copyright and a link in the left menu sidebar below social icons?
Thanks in advance.
1, 2, 3 Yes you can disable it via theme customizer.
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