Discussion on Grand Restaurant WordPress

Discussion on Grand Restaurant WordPress

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1382 comments found.

chrissin2

chrissin2 Purchased

How can you hide prices without having to go to each menu item?

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

hi I bough this theme for a client a few month ago but until today i got to the point there i have to set up the burger maker option, i need to change some items to fit my clients need for example i need to set 7 different meat options, 5 bread options, 9 sides options and 4 salsas when i hit edit the product i dont see where to edit add items there, can you help me showing where should i edit / add those items i need https://ibb.co/h9vY4MT thank you!

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

trburns7

trburns7 Purchased

im getting this error when i try to import demo content

An error occurred while fetching file from: https://assets.themegoods.com/demo/grandrestaurant/importer/demo1/demo.xml! Reason: http_request_failed – cURL error 6: Could not resolve host: assets.themegoods.com.

Hi,

Thank you for purchasing.

It looks like your server couldn’t find our demo server https://assets.themegoods.com/

It’s related to server DNS setting. Could you please contact your webhosting provider to check server DNS setting and make sure it can connect to https://assets.themegoods.com/

Also please ask them to enable fopen and cURL on the server.

Then try to import demo again to see if it fixes the issue. Thank you.

Pour passer de dollars à euros Bonjour à tous, voici la manip’ pour passer en euros € . Apparence → Personnaliser → General → Currency Dans default food Menu Currency mettre € Currency display, mettre After price Et pour finir, Number separator mettre 2 Voilà, je post ceci car j’ai mis du temps à trouver. Bonne journée à tous.

Thank you for sharing :)

Hi, my fonts (default version for V6 (Lato?)) have disappeared, changing for a basic font. I can not change it on Appearance, it does not show any changes. What can be the problem?

Hi,

Thank you for purchasing.

I checked it on our local server and I can select it. Please see the screenshot here https://tinyurl.com/2eo9kttp

Could you please make sure you clear all browser cache and test again please. Thank you.

I just bought your themes, but the demo content doesn’t include all pages, and i submit a ticket, but nobody reply to me and nothing was fixed, thanks!

Hi,

Thank you for purchasing.

We replied your ticket. Could you please continue there. Thank you.

what’s the general time frame to reply your customer’s ticket? and your ticket sys doesn’t work as well, I can only login my account from the same laptop, and other devices cannot login my account and tell me your sys doesn’t have my profile.

Within our support policy. We will response tickets within 24 hours on business days. Your ticket was opened on the weekend so it might be some delay.

We just replied your ticket. Could you please continue there. Thank you.

Seems that the slider is not downloadable: https://themegoods-assets.xxxxxxxx.net/revslider/revslider-v6.6.8.zip 404 not found ;-)

Hi,

Thank you for reporting.

It should be working fine now. Could you please try again please. Thank you.

Hello,

Merry Christmas

In blog, Blog Classic Image Dimensions Image Width: 960 Image Height: 9999 (because you write: Please enter 9999 for auto height.)

Blog Grid Image Dimensions Image Width: 480 Image Height: 9999 (because you write: Please enter 9999 for auto height.)

9999 dont’work and not responsive. When I am with tablet mode or iphone mode, the images do not adjust in height and the image is all distorted. The ratio is not preserved, the image is very long.

How change that? Regards

(sorry for “big” texte, I don’t know why it is like that…)

Hello, I added some custom css and it looks better. But it’s a shame to have to add custom css to a purchased theme. Regards

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, can separate ordering locations be set on this theme?

Hi,

Thank you for your interest.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

How would I go around that if I want to use your theme, can I add an option via JS to toggle during checkout?

Yes I think you can use this plugin https://wordpress.org/plugins/custom-checkout-fields-for-woocommerce/ for that requirements.

Good afternoon. We bought a theme from you, but the import of demo content does not work correctly. We wrote to the support team many times asking them to fix the problem, but nothing was done. Please fix the problem and refund the money.

Hi,

Thank you for purchasing.

When I tried to import demo. It has 503 Service Unavailable error which is server related error.

When a site shows the HTTP error 503, it means that the server is temporarily unavailable to handle a request. There could be a number of reasons why this error shows up but the most common are that a server is undergoing maintenance or there is a surge of requests for that site. In both of these cases, it’s possible that the error will resolve itself in a short period of time. This error does not mean that there is something permanently wrong with the server, it’s only temporary. If in fact, the site is receiving more visits than its allotted bandwidth can handle, an increase in bandwidth will solve the problem.

Troubleshooting For An HTTP Error 503

As we mentioned above, the HTTP error 503 is a temporary server-side error. Meaning that the problem is coming from the server – or servers – the site is running on. This error specifies that the server is ok but that it temporarily cannot process a request.

Please contact your webhosting provider to check server errorlog or firewall settings to see what’s the reason of the issue. Thank you.

Good afternoon. There are no problems with installing and using other themes on our server, only with yours. So the problem is on your side. You don’t want to resolve the issue as stated in your documentation. We just lost our time. So give us back our money.

Hi, I have purchased the Grand Restaurant WordPress theme, this is my mailbox: iplay098310@gmail.com

I was going to manage my license through https://license.themegoods.com/manager/, but I didn’t receive the password setting letter, so I can’t log in.

Later, I re-registered themegoods with frankknow777@gmail.com mailbox, but still did not receive the letter.

Could you help me with this? Thanks!

Hi,

Thank you for purchasing.

We replied your email. Could you please continue there. Thank you.

hi, i try to create an account here : https://license.themegoods.com/manager/ to manage my license registration but look like the system is not sending out email to set new password. could you help me please ! thank you

Hi,

Thank you for purchasing.

Could you please provide a registered email address using the contact form on this page https://themeforest.net/user/ThemeGoods

We will check it for you. Thank you.

hi i reply your email yesterday but still no response. is there any way you can help me de-activate my license on my previous website ?

We replied to you in less than 24 hours ago. Please be patience. We just replied your email recently. Could you please check there. Thank you.

Hi.. I want to buy this theme, is there any discount offer right now?

Hi,

Thank you for your interest.

Really sorry, we don’t have any discount promotion currently.

When adding the menu, I enter pound (£) as the price currency, but dollar ($) is displayed. I also changed it in the theme file but it didn’t work :( How do I fix it

Hi,

Thank you for purchasing.

You can change it from Appearance > Customize > General > Currency

Hi – how do you deactivate email validity check on the themes contact forms?

Yes please can you send us the code and where to deactivate it.

Hi Theme Goods do you have feedback on this?

We replied your email. Could you please continue there. Thank you.

how do I download all the emails for individuals that submitted a reservation form

Hi,

Thank you for purchasing.

You have to install this plugin https://wordpress.org/plugins/contact-form-entries/ to get all contact submission data.

but what about reservation details using the built in reservation form from the theme?

Doukaga

Doukaga Purchased

Hello,

I would like to retrieve my purchase code. It was registered on my old domain (domain to which I no longer have access today, because it no longer belongs to me.). I would like to activate my theme on my new site with my purchase code.

Thanks.​

Purchase code is already registered to domain: www.lesblandicesdedhen.com

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration’s domain from there.

mvf

mvf Purchased

Same here! Is this theme PHP 8+ compatible?

Hi,

Thank you for your interest.

It’s PHP 8 compatible.

Is this theme PHP 8+ compatible?

Hi,

Thank you for your interest.

It’s PHP 8 compatible.

Hi, ! i would like to know if its possible to change the font of the Sizes in the menu:Size (Optional) You can create size options for this menu product ex. small, medium and large.

Hi,

Thank you for your interest.

Yes you can change that part. Thank you.

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