1459 comments found.
Hi,
I have purchased the theme. Are there already templates for a “coming soon” page ?
Thanks.
Hi,
Thank you for purchasing.
Currently there is no coming soon template. However we noted it and will add it to the next theme update. Thank you.
Hello, Can the ‘Order Food Online’ function be added to any demo. Thanks
Hi,
Thank you for your interest.
Yes technically you can add “Order Food Online” to any demos using WooCommerce plugin.
Hello, thank you for the great them, we had worked with it for a long time, how ever after the last updated we have a weird problem, the css of the menu and slider has been disappeared, can you please reach out ??
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
Pre-sale questions – I have just downloaded Wordpress, version 6.4.1. I’d like to confirm whether this theme is compatible with it ? Also, is it possible to create an “events” section/page with this theme for our live events, with a button to purchase tickets?
Many thanks.
Hi,
Thank you for your interest.
Yes our theme is compatible with WordPress 6.4.1 and you can also create an event page with an option to add a purchase ticket button as well.
Thank you. Is it compatible with Open Table too?
Yes it’s also compatible with Open Table.
Hello. Pre-sale question. Taking a look at the mobile version (Asian Restaurant demo), I didn’t see any jquery animation or transition effects. I would like to know if all the transition effects developed on the desktop version can also be available on mobile. Thank you
Hi,
Thank you for your interest.
Yes you can enable the animation on mobile as well but we disabled it as it’s not quite considered as user friend UI approach for mobile devices. Thank you.
Hi. Is there any solution to not to load “kirki-inline-styles” in head section? Too much codes like this otherwise. See below link:
view-source:https://grandrestaurantv6-8.themegoods.com/steak/
It would be good to load with separate CSS file instead.
Regards
Hi,
Thank you for purchasing.
We will look for the solution and will release the update soon. Thank you.
Hi, after importing the demo the header menu is displaying like this, pls chk screenshot https://snipboard.io/FtDZoN.jpg and after scrolling some down our menus section is like this https://snipboard.io/Xw4Aot.jpg
Hi,
Thank you for purchasing.
Technically demo importing process will try to get data from demo server. However sometimes, WordPress might not import parent menu items correctly due to large amount of menu items in our demo sites.
However you can modify or remove menu items from WordPress Dashboard > Appearance > Menus.
I have installed the theme but i can’t create a new page or edit any page. I get a blanc screen. Checked all the plugins but it’s in the theme. When i delete the theme I can open and edit pages. I have installed the new theme that is some days old. Is it possible that there’s an error? I bought this theme 3 years ago, but the website was hacked and now we are setting up a new one so i have no active support.
Hi,
Thank you for purchasing.
Please make sure you update to the latest version of theme and all required plugins. It will fixes this issue. Here is instruction about how to update theme https://docs.themegoods.com/docs/grand-restaurant/getting-started/how-to-update-the-theme/
Hi, where can I hide/delete the horizontal bar above the header on the home page with this informations : “732/21 Second Street, King Street, UK +65.4566743….” and the “Reservation” button on the same page ? Thank you very much for your work, this theme is impressive !
Hi,
Thank you for purchasing.
You can customise header elements using Elementor. You can also find detailed instruction about “Setting up header & navigation menu using Elementor” here https://docs.themegoods.com/docs/grand-restaurant/header/setting-up-header-navigation-menu-using-elementor/
Thank you for your answer. I can create a new header bar on a new page, but I can’t change or delete the header bar of my home page. How can I do ?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, is it possible to work (customize) with this theme on a local host server like WAMP? If yes, are there any limitations?
Hi,
Thank you for your interest.
Yes you can customise the theme on localhost server without any limitations.
Okay.. Thanks for the info.
Hello there, I have tried to change typo in the content, under the editing i see the right typo which i created, but after saving it, on the site i see the old typo. Why?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How to change the domain associated with the purchased license? Can’t get support
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
how to change registered domain for the theme license – we have changed our domain but cannot seem to find the way to update the purchase code in theme options. It keeps saying “registered on other domain” we changed our domain and old domain is no longer connected to the website.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Thanks for this! I see also now there is a licence manager link in theme options that I missed.
Thank you and glad you got it sorted! 
Hello, I am uploading my menu of dishes in each category, but the order of the dishes is set automatically. How can we make the dishes appear according to the order we want?
Thank you
Hi,
Thank you for purchasing.
If you prefer to use a plugin to order your WordPress custom post type posts, you can try the “Simple Custom Post Order” plugin. Here are the steps to use this plugin:
1. Install and activate the “Simple Custom Post Order” plugin from the WordPress plugin repository.
2. Go to “Settings” > “Simple Custom Post Order” in the WordPress admin panel.
3. Select the custom post type you want to order from the dropdown menu.
4. Drag and drop the posts in the desired order using the arrows next to each post.
5. Click the “Save Order” button to save your changes.
Once you’ve saved the order of your custom post type posts using the “Simple Custom Post Order” plugin, the posts will be displayed in the same order on your website.
Hello. Pre sales question. How can i test or check how Table Booking Management and Appointment Booking Engine works?
Hi,
Thank you for your interest.
Please see the video overview for appointment booking plugin here https://www.youtube.com/watch?v=Ie4y9dp-tIw
Hello we are facing serious issues with the contact forms and reservations suddenly without having change anything , can you please help us.Everything else works great
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I’m considering purchasing your theme. But before I made my decision can you please tell me which plugin & version you are using for Product add-on and options? Like https://grandrestaurantv6-7.themegoods.com/pizza/product/genovese/
Also is it possible to add multiple add-on for a single product?
Hi,
Thank you for your interest.
Yes you can add multiple add-on for a single product. The theme is using this plugin https://wordpress.org/plugins/advanced-product-fields-for-woocommerce/
I saw your template and I like it, I’m thinking about buying it, but I have one question. If I have Product A and for example 2 variants on the product page, is it possible to display them in a pull-out shopping cart ? because now the product and price are displayed but without the selected variants. https://prnt.sc/5tT1GwiQabF_
Hi,
Thank you for your interest.
Unfortunately the cart section doesn’t support product variable. You can customise these variables options on a single product page.
I dont know how to unlink a domain with my purchase code, I activated the theme on a staging domain now its tied to it and now its live it wont let me use the same code.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Is there any way to import just one page of the demo (like the main page)? I don’t want to get all the pages of one demo.
Hi,
Thank you for purchasing.
You can use Elementor templates options to import each demo templates individually to see if it’s working. Please see detailed instruction from here https://docs.themegoods.com/docs/grand-restaurant/demos/import-single-demo-page/
