420 Reviews
As most themes really, some things might not work as you expected. That happened to me, I reached the customer support and they could quickly adress and fix the problem.
So, I am satisfied with support and now happy with a nice theme that is working perfectly.
I am not satisfied with! The template is not working as it should.
Author response
We are sorry if theme didn't bring you expectation you want.
We checked our support tickets, email and you haven't contact us for the issue you have in anyway so we don't know what is cause your issue and we are sure if you contact us we can help you solve that.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
We are sure we can help setting up for you as example and prove that our theme is not broken. But if you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new
I bought this template for the first time, I'm finding it well and it's very simple to manage. Technical support is also very responsive to requests.
Overall performance and Customer Support are really good. Amazing theme support, highly recommended ❤️.
Beautiful theme and great support!
GREAT GREAT SELLER!
I'm trying to activate the theme and I get an error saying "Purchase code is already registered to domain: domain.com" and this is the domain I'm trying to activate the theme on.
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Excellent theme, amazing support, amazing !
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
The template was very easy to set up - our site looks better than ever. Also, the support has been very thorough and helpful - responding within 24 hours every time. Highly recommend!
Author response
Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.
Absolutely excellent customer service - the support team was quick, helpful, and knowledgeable.
Thanks
One of better support and fast!
Ty
