Discussion on Grand Tour | Tour Travel WordPress for Travel and Tour

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489 comments found.

​Hello how much you charge me to update my site with latest plugins and theme version ? My support just expired

Hi,

Thank you for purchasing.

There is no additional charge to update theme. It’s free lifetime update once you purchased our theme. Here is instruction about how to update theme http://themes.themegoods.com/grandtour/doc/how-to-update-the-theme/

Hi, nice theme! Is there a way you can highlight dates available / not available on the calendar?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

Hi i want to remove some of the field in tour search template how can i do that ?

Hi,

Thank you for purchasing.

It would required editing core theme’s plugin code for that. If you are familiar with PHP, CSS coding.

Hello, I would like to know if it is possible to organize the tours grid (home page for example) by date of the tour itself and not the date it was published. Is that possible?

Hi,

Thank you for purchasing.

It would required editing core theme code to change that part. You can also use this plugin https://wordpress.org/plugins/intuitive-custom-post-order/ So you will use drag&drop to order tour items from WP Dashboard.

Thank you for all the great support so far. I have a quick question: One of my pages freezes my computer when loading. Is this due to the theme set up because there are so many pictures? http://uppervalleyfun.com/daytripcategories/ Thank you.

Hi,

Thank you for purchasing.

It’s working fine on my end. However it’s loading very slow because of image file size. Could you please try to install this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ And run thumbnail regeneration once. It should improve your page loading time a lot.

dimeond

dimeond Purchased

The top layers in the hamburger menu are not clickable, is there any workaround for this?

Hi,

Thank you for purchasing.

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

[Pre-Purchase Question]

I see there are few types of payment options available like PayPal and Credit Card. Does the theme have supported plugins to complete these payments or I have to do some manual plugins or setup to make them work?

I have not used Credit Card payment yet. What will be the procedure? When the user selects Credit Card and pays, it will come into my direct account? Do I have to give my account number as well?

It depends on how you setup your payment method. For example if you selected PayPal, it will go through your setup Paypal account.

I am talking particularly about the Credit Card payment. How will that proceed?

germanllop

germanllop Purchased

I’m trying to install again my theme cause I’m going on production but I got this message: We can’t find your purchase of GrandTour theme. Please make sure you enter correct Envato Token. If you are sure you enter correct one. Please open a ticket to us so our support staff can help you. Thank you very much.

I’m doing a fresh install because I’m getting this msg: ( ! ) Warning: Parameter 2 to grandtour_search_posts_where() expected to be a reference, value given in C:\wamp64\www\webtravel\wp-includes\class-wp-hook.php on line 286

germanllop

germanllop Purchased

Hello, I installed a plugin called Custom css-js-php and it fixed the issue but I don’t think that’s the way, I also got the problem where the search box doesn’t get translated, just when it’s within a template page, but not when I use it on the page builder.

Hi,

Thank you for purchasing.

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods I will check the issue for you.

couple of quick questions

1) does the theme have a mega menu? 2) does the theme support maps on multiple pages with multiple pins on each map – or drawing lines for a trip? 3) does the theme have header options so it can include address, telephone number etc?

Hi,

Thank you for interesting.

1. Yes it support mega menu.

2. You would required using additional plugin for that requirement.

3. Yes you can enable top bar which contained address, phone number informations.

Can I see options 1 and 3 in action at all please?

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