7oroof

7oroof supports this item

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This author's response time can be up to 2 business days.

70 comments found.

ademac

ademac Purchased

Hi , On the site www.grubstaker.co.uk the main page images do not resize to work on iphone, what is the reason for this please

Hi @ademac

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

ademac

ademac Purchased

i will resend, I did before, the images on all the sub pages without the revolution slider do not resize on an iphone. I think this must be a new bug because they used to work on the website www.thecustomhousepub.co.uk and have now stopped have you tested on latest WP version updates ?

Hello,

Kindly send the issue and our developers will investigate.

Regards

Hello, I have a problem with my Google map API key. I entered a map into 2 different pages but my key doesn’t work and I see 2 errors in the console : js:99 You have included the Google Maps API multiple times on this page. This may cause unexpected errors. Dh @ js:99 maps.googleapis.com/maps-api-v3/api/js/32/1a/intl/fr_ALL/util.js:238 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys vC.j @ maps.googleapis.com/maps-api-v3/api/js/32/1a/intl/fr_ALL/util.js:238 maps.googleapis.com/maps-api-v3/api/js/32/1a/intl/fr_ALL/util.js:238 Google Maps API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required vC.j @ maps.googleapis.com/maps-api-v3/api/js/32/1a/intl/fr_ALL/util.js:238 js:38 Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

My website is installed in Local at this moment and will be in an external host before the end of this week but can you help me now ?

Thanks in advance,

Carine

Hi @lillipopshd48

Thanks for using Granny.

In order to investigate the issue and provide the necessary help, you must give us online demo of your website.

Thank you, we look forward to serving you!

Best Regards.

Hello, I am working with the active child theme but it does not recognize the changes I make in style.css of the child theme and keep those of static.css. Thank you!

Hi @carlosharrysoul

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

or create a ticket: https://7oroof.com/support

Thank you, we look forward to serving you!

Best Regards.

neli666

neli666 Purchased

Hello,

I just purchased the theme. I’m trying to open a ticket but I cant login in to support page through envato use and I cant even create an account. I would need some assistance . Can you please let me know how can I contact you?

Hi @neli666

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

Hi, When I add a “CMS menu restaurant” on a page with a preset layout, the list of the selected category appears in a not chosen order. Is it possible to order them in a personal choice ? Thanks in advance, Carine

Hi @lillipopshd48

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

I just send it to you. Thank you for your help !

Dear author, I thin You was having some problems in programming this theme. It seems to be impossible inter the main image into a menu item. If I try to do this, it opens not the usual media gui but another one with three tabs (upload from computer, Url, and media library). This is not the problem: if I insert the right image and save there is no possibility to close that gui and return to meni item. In addition the theme is very, very, very, very slow.

Hi @qd_design

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

Hello I have two problems First with reservatoin system, where I can find additional help? the second problem is the lack of Polish characters in the head section. Where is the change option?

Hi @rafalski1975

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

hello, I bought you a theme,

installed on WP,

but the license for visual composer is not active

How do I activate a license?

Hi @namongale

Thanks for using Granny.

Kindly send link+admin access to email: 7oroofthemes@gmail.com

Thank you, we look forward to serving you!

Best Regards.

Hello, It seems that on the iphone and ipad the background image added in the Page settings > Page title section is not displayed correctly. Here are some screenshot of your theme on ipad.

https://preview.ibb.co/iuzmQd/1.jpg
https://preview.ibb.co/mcZaJy/2.jpg
https://preview.ibb.co/epmpdy/3.jpg

The title background looks blurry and enlarged too much. How can the problem be fixed.

Regards

Hi @Cloniconx2

Thanks for using Granny.

Kindly submit a ticket: https://7oroof.com/support/ and provide the link to your website and WP login details for closer investigation.

Thank you, we look forward to serving you!

Best Regards.

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