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Discussion on Grateful - Personal Blog WordPress Theme

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220 comments found.

Just wondering also if it’s possible to use a hyperlink in the “about this blog” author section.

Hi, thanks for coming back to me. I already tried this though and it just displays the code, not the link.

Hello.

Please edit this file:

/themes/grateful/includes/widgets/warrior-about-us.php

find this line:

echo wpautop( esc_attr( $grateful_option['blog_description'] ) );

replace with

echo wpautop( $grateful_option['blog_description'] );

Thanks, that’s fixed it.

How can I increase the opacity/darkness on the carousel so that the white heading text shows up better against a white background image? Thanks.

Hello.

Try this css code:


#main-carousel-slider li .thumbnail { background: #000 }

Hello, I have comments section on my blog posts but not my pages. I went to “Screen Options” and checked “Discussion” and “Comments,” then scrolled down and checked ””Allow Comments.” However, comments still don’t show up on my page. How can I enable comments on individual pages? Thank you.

Hi, You can send us your email from sidebar form here: https://themeforest.net/user/themewarriors

and i will send you the link to solve your problem.

Ericsson

Hi guys,

I have had a look around and I do not want this theme. Please issue me with a refund as soon as possible.

Thanks a lot.

Best regards,

Mike

Hello guys,

I am waiting for details of my refund from you. Are you guys trying to keep my money. Please explain.

Best regards,

Mike

Hello Mr Person Who will not even use his name in business communication.

You hide behind your keyboard. Despite doing business with you, I still do not know your name. You have a lot to learn about customer service and business in general.

1. First of all, your instructions were not clear! That is your fault. You are supposed to be a business. I can see that there has not been much activity on your page recently and now I know why.

2. All customers have a right to change their mind. You don’t seem to have heard of refunds and cite the example of returning a refrigerator.

https://www.electronicempire.co.uk/info/money-back-guarantee

Yes, I could return a refrigerator if I changed my mind. This is how we do business.

3. I have made it clear that I want a refund and if you do not send it this will be regarded as theft and I will take the matter further.

When I do receive a full refund I will delete my review and forget that I ever contacted you.

Yours sincerely,

Mike Pitt

Hi,

Sorry, we don’t provide refunds just because you change your mind. We only provide refund if the product does not work as advertised.

We don’t make the rules, we’re just following rules made by ThemeForest https://themeforest.net/page/customer_refund_policy

You do know ThemeForest is a marketplace, right? We don’t own ThemeForest, we simply sell our products in ThemeForest :)

A person with your personality should not be communicating with members of the public.

I have installed all of the plugins and the import data fails to import any media. Please advise.

Advanced Custom Fields “Format Audio” already exists. Advanced Custom Fields “Format Link” already exists. Failed to import Media “tumblr_n6rzwbv3ji1st5lhmo1_1280” Failed to import Media “tumblr_n9hym20RNy1st5lhmo1_1280” Failed to import Media “Best City View” Failed to import Media “Another City view” Failed to import Media “Yet Another City view” Failed to import Media “tumblr_naj3a897XB1st5lhmo1_1280” Failed to import Media “tumblr_n8zm9idM4J1st5lhmo1_1280” Failed to import Media “tumblr_myp92oDsGX1st5lhmo1_1280” Failed to import Media “tumblr_myebteWgAP1st5lhmo1_1280” Failed to import Media “vertical_cloth.png” Failed to import Media “tumblr_n8zm0d48Jx1st5lhmo1_1280” Failed to import Media “tumblr_n8zm0yzydj1st5lhmo1_1280” Failed to import Media “tumblr_n6erylTSnO1st5lhmo1_1280” Failed to import Media “tumblr_mwhdglB25O1st5lhmo1_1280” Advanced Custom Fields “Author Social Profile” already exists. Failed to import Media “bg.jpg” Failed to import Media “tumblr_mwhdohfePJ1st5lhmo1_1280” Failed to import Media “tumblr_myp9enmO9z1st5lhmo1_1280.jpg” Failed to import Media “Happy Kids” Failed to import Media “Work Desk” Failed to import Media “Meeting Room” Failed to import Media “Working Hard” Failed to import Media “484650663” Failed to import Media “104495568” Failed to import Media “tumblr_n1zut5Za4M1tubinno1_1280” Failed to import Media “tumblr_nb1uqtIxbr1st5lhmo1_1280” Failed to import Media “tumblr_nb1up3J7l01st5lhmo1_1280” Failed to import Media “Flying Baloon” Failed to import Media “Love to each a lot” Failed to import Media “Gotta love the view” Failed to import Media “bg-body.jpg” Failed to import Media “SplitShire_IMG_7374-800×500” Failed to import Media “Girl riding a bike” Failed to import Media “Man playing guitar” Failed to import Media “SplitShire_IMG_6596-800×500” Failed to import Media “SplitShire_IMG_8148-800×500” Failed to import Media “SplitShire_IMG_8245-800×500” Failed to import Media “SplitShire_IMG_4681-800×500” Failed to import Media “SplitShire_TORINO_1328-800×500” Failed to import Media “SplitShire-8942-800×500” Failed to import Media “SplitShire_IMG_8914-1-800×500” Failed to import Media “SplitShire_IMG_6136-800×500” Failed to import Media “SplitShire-0507-800×500” Failed to import Media “829d24cf” Failed to import Media “SplitShire_IMG_9951-800×500” Failed to import Media “SplitShire_IMG_4657-800×500” Failed to import Media “SplitShire_IMG_5915-800×500” Failed to import Media “SplitShire_IMG_4030-800×500” Failed to import Media “SplitShire_IMG_9950-800×500” Failed to import Media “IMG_4965-800×500” Failed to import Media “SplitShire_IMG_9572-800×500” Failed to import Media “SplitShire-7379-800×500” Failed to import Media “SplitShire_2747-800×500” Failed to import Media “IMG_9940b” Failed to import Media “IMG_6893b-773×515” Page “Contact” already exists. Page “Shortcodes” already exists. Page “About” already exists. Failed to import Media “IMG_7709b-773×515” Failed to import Media “IMG_8626free-773×515” Failed to import Media “SplitShire_IMG_8790-800×500” Failed to import Media “IMG_6640b-773×515”

Hi, Can you send us your email using the sidebar form here: https://themeforest.net/user/themewarriors

I will send a new data file to your email.

Hello! Before buying … I see that the theme has not been updated for almost two years. Will they make updates? I do not want to buy a theme that for lack of updates becomes obsolete in a short time. Aesthetically it looks great, I would love to use it. I am looking forward to your response! Regards!! (google translate)

Hola! Antes de comprar… Veo que el theme no se actualiza desde hace casi dos años. Harán actualizaciones? No quisiera comprar un theme que por falta de actualizaciones quede obsoleto en poco tiempo. Estéticamente se ve genial, me encantaría poder usarlo. Espero su respuesta! Saludos!!

Hi, We still give all of our themes minor updates and bug fix (if there are new bugs), so you don’t worry if you find a bug in our theme, use Support Service from ThemeForest and we will fix it. :)

Hi,

The titles and categories do not appear on my Carousel Slider. How can I get them to show?

Thanks

Hi there,
I think it’s from plugins that you already installed but not plugins from our theme. Try to disable another plugin except our plugins like: Advanced Custom Fields, Contact Form 7, Redux Framework, WordPress Importer, WP-PageNavi, ZillaShortcodes.
:)

Thank you. I disabled several plugins and it didn’t work.

I tried this theme on localhost and it’s work normally.
Could you please send us your credentials information about your website using sidebar form here:
https://themeforest.net/user/themewarriors

I will try to look into your admin panel.

Hello,

I noticed some of the Grateful demo post titles contain certain words that are bold and italicized. How can I do this?

Thanks, Tivon

Hello, I’m coming to buy your Grateful software. It’s a beautiful template. However, I will want to translate into French certain terms (articles, etc.) that appear natively in English. How can I do ? Thank you for your reply. LARDE Ps: Wordpress has been installed in French version.

LARDE mail : mlarde#orange.fr

Hi there
Thank you for choosing our theme.

You can change the plain text to your language used plugin named Loco Translate.
:)

625/5000 Thanks a lot for your help. For the translation, it’s perfect. I have another important question. I would like in my home page “Grateful” (from a Welcome page) to create and include as a result one or more items that are 2 different things for WP or even incompatible. I have two questions: 1st question – is WPBakery Page Builder for WordPress (formerly Visual Composer) compatible with Grateful – 2nd question – will this pluglin allow me (before buying it) to create under “Grateful” articles in (or after) a page (even static). Thank you for your reply. Best regards. M.Lardé

Hi there,
Sorry, Grateful Theme is not yet supported with WPBakery Visual Composer.

Hi there. I just bought your theme tonight and did my best to read your instructions. Unfortunately, my site does not currently look like the demo. I want it to look like the demo. Can you please take a look and tell me what I’m doing wrong? thanks.

Site: http://www.beinglouis.net Admin Login: Test Admin PW: test1234

Hi there,
Could you please edit this comment ? I suggest you do not write your credentials information in the comment section, you can send us the credentials information using sidebar form here:
https://themeforest.net/user/themewarriors

We will help you to check your website and don’t forget to send us the purchase code.
:)

Hi thanks. I fixed the issue on my own.

Hello. I have a question. My purchase code is: 850511c2-5add-41db-8244-17c05dd2dd38

If you see my screenshot link below, I have circled two areas in homepage. How do I get rid of those two areas on my homepage?

Screenshot: https://www.dropbox.com/s/6f402x3ylqyqj1d/screenshot.jpg?dl=0

Hi there,
I suggest you to hide it using CSS code because it’s easy to remove that code if you want to show it again.
Copy this CSS code to Appearance > Customize > Additional CSS,

#main-carousel-slider, .social ul { display: none !important; }

Hi, Unfortunately when I try to import advanced-custom-field-export.xml via “Import” -> “Wordpress” I get the following error:

Failed to import “Format Video”: Invalid post type acf Failed to import “Format Status”: Invalid post type acf Failed to import “Format Quote”: Invalid post type acf Failed to import “Format Audio”: Invalid post type acf Failed to import “Format Link”: Invalid post type acf Failed to import “Author Social Profile”: Invalid post type acf

Hi there,
1) Install WP Rollback
2) Rollback ACF plugin to version 4
3) Then import the custom field again

Thanks @budhilaw, it worked!

Hi! I’m currently working on this website: https://thematurebeauty.com/ and I have a problem with the future image (as you can see), it’s copping weird and it’s very large (even if I’ve reduced the resolution). On the slider from the top of the page looks very great, but above and inside the article it looks very strange and I don’t know what else to do, I’ve tried some plugins but still not working. Can you tell me what to do? Thanks a lot!

budhilaw Author Team

Hi,
If you want to get our support, please comment with account that already bought our theme.
Thank you,

Hi! I’m currently working on this website: https://thematurebeauty.com/ and I have a problem with the future image, it’s copping weird and is very large (even if I’ve reduced the resolution). On the slider from the top of the page looks very great, but above and inside the article it looks very strange and I don’t know what else to do, I’ve tried some plugins but still not working. Can you tell me what to do? Thanks a lot!

budhilaw Author Team

Hello,
Your image resolution is very big, you need to lower it. You can use Photoshop or third party online tools to help you change the resolution.
I highly suggested you to make your image resolution same as in our demo site here,
http://demo2.themewarrior.com/grateful/

hello. No work import Advanced Custom Fields.

Failed to import “Format Video”: Invalid acf recording type ... ... ..

budhilaw Author Team

Hi,
1) Install WP Rollback plugin
2) Rollback ACF plugin to version 4.x.x
3) Import the Advanced Custom Fields again.

When you open the site, it reboots it after 1 second. How to fix it?

budhilaw Author Team

Hi,
You can check in our demo here,
http://demo2.themewarrior.com/grateful/

If there is a difference between our demo site with your site, then it’s probably caused by something outside the theme like Plugins.

Hi, I’ve a problem. When I change the background color of the sidebar, the color at the mobilesidebar doesn’t change. It’s ok with pc, but totally different and doesn’t work with mobile. It stays white and now when my text is white on a dark background it doesn’t show at all with mobile version. Can I do something or am I forced to keep sidebar background color white and text black?

budhilaw Author Team

Hi,
Could you paste your website link here ?

budhilaw Author Team

What option did you use to change the background ?

You can use CSS code too:
#jPanelMenu-menu { background: red !important; }
Tivonj

Tivonj Purchased

Hello,

My approved comments are no longer appearing under my blog posts. It only says the number of comments. For example, “There Are 2 Comments.”

They displayed before. I’m not sure what happened or why they disappeared.

Here is my website: https://vonvino.com/

Hi,

Can you still see the comments under Comments menu in wp-admin?

Tivonj

Tivonj Purchased

Yes, I can still see the comments on the backend.

budhilaw Author Team

Thank you for the report, I will forwad the report to our developer so we can fix it as soon as possible.
:)

I will contact you again if I get the patch for this issue.

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