Avanzare

Avanzare supports this item

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This author's response time can be up to 2 business days.

58 comments found.

I want to buy your template, i’m wondering what themes are available at this moment, i can see that some other ones are “coming soon”. Does that mean if i buy it now, that i can download the other ones when they become available?

Hi,

the theme is a WordPress coming soon theme. You get exactly what you see on the demo pages.

Kind regards,
Lara

Sorry, i didn’t get that. I need a portfolio page for my video/animation works

There are no already integrated portfolio elements in gravity.

Kind regards,
Lara

jarhead

jarhead Purchased

Great theme. The theme comes with the WPBakery Page Builder plugin. After installing the theme, it asks me to activate the WPBaker Page Builder plugin. Where do I find my activation code for WPBaker Page Builder?

Hi,

you don’t need an activation code for the WPBaker Page Builder plugin. It will directly work out of the box.

Kind regards,
Lara

jarhead

jarhead Purchased

Great theme. The theme comes with the WPBakery Page Builder plugin. After installing the theme, it asks me to activate the WPBaker Page Builder plugin. Where do I find my activation code for WPBaker Page Builder?

Hi,

you don’t need an activation code for the WPBaker Page Builder plugin. It will directly work out of the box.

Kind regards,
Lara

jarhead

jarhead Purchased

Great theme. The theme comes with the WPBakery Page Builder plugin. After installing the theme, it asks me to activate the WPBaker Page Builder plugin. Where do I find my activation code for WPBaker Page Builder?

Hi,

you don’t need an activation code for the WPBaker Page Builder plugin. It will directly work out of the box.

Kind regards,
Lara

jarhead

jarhead Purchased

Great theme. The theme comes with the WPBakery Page Builder plugin. After installing the theme, it asks me to activate the WPBaker Page Builder plugin. Where do I find my activation code for WPBaker Page Builder?

Hi,

you don’t need an activation code for the WPBaker Page Builder plugin. It will directly work out of the box.

Kind regards,
Lara

Hello, is it possible to have the mail form right in the first page?

Hi,

it is possible to have both forms on the first page.

Kind regards,
Lara

Hi,

I try to apply a different background on each page / section or I can’t. Either I apply the same background everywhere. Either the background is visible in live preview but doesn’t apply later. Can you help me ?

Thank you !

Hi,

the background is always the background from all sections.

The sections are an overlay over the background.

There is no way to add a unique background to each section.

Kind regards,
Lara

Neen17

Neen17 Purchased

Please I have send u emails and I didn’t get a proper answer. Could you please tell me why I can’t use the contact form or the subscription form, or even scroll the page ? And don’t please tell me to go to the documentation. I did all I was ask to do but it does not work

Hi,

I have sent you an answer.

Please understand that we do not work on weekends. Therefore you haven’t received a response until now.

Our maximum response time is 2 business days as you can see on the following page.

https://themeforest.net/item/gravity-multipurpose-coming-soon-theme/19758632/support

But we normally respond within 24 hours ( excluding weekends ).

Kind regards,
Lara

Neen17

Neen17 Purchased

I have seen it and I do understand but the answer you gave to me does not help me. I really love this theme and I just want to use the forms, scroll the page and change the weight of the police because it is too small.

Hi, as I said in the email. The problem was based on the CSS class.

You can easily change the font style via the included Yellow Pencil style editor.

Please let me know if I can help with something else.

Kind regards,
Lara

Just purchased the theme. I urgently need your help/ support. I’m unable editing the content – since the WPBakery-Backend doesn’t show any content. Pls let me know how to proceed. Right now I can only make changes vis the Classic-Editor.

Hi,

please send me your WP Dashboard login credentials via the contact author button on this page that I can investigate this issue.

This will be the fastest way to identify the problem.

We can also offer German support if you would like.

Kind regards,
Lara

Hi there! I’m considering buying the theme. Is it possible to add further sections via visual builder (e.g. about, team, etc.) and an own page for imprint (necessary due to legal reasons)? Thanks in advance for your quick feedback!

Hi,

you can add as many sections as you like.

You can also add as many pages as you like but you can only link with buttons to the imprint page.

Kind regards,
Lara

So my site looks great so far. I can’t get it to publish though. not sure what I’m missing. I’m hosted by Bluehost and I installed the theme.

forget it haha I’m dumb

Alright, please let me know when I can help with something.

Kind regards,
Lara

eraygor

eraygor Purchased

Hello, my theme gives me this message when I try to install it. The theme is missing the style.css stylesheet.

eraygor

eraygor Purchased

Sent.

eraygor

eraygor Purchased

Haven’t heard back yet. Did you receive the message I sent?

Hi,

I answered your email.

Kind regards,
Lara

Hi. I installed the theme, everything is apparently fine, but suscribe and contact forms don’t seem to work: nothing happens when the fields are filled and you click on the arrows to apply (for the suscribe form, I tried both the file and the Mailchimp possibilities, none worked).

Hi. I sent you my data yesterday, could you investigate, does it work now ? Best regards.

Hi. Could you revert to me asap? It’s quite urgent. Thanks.

Hi,

Please check your email inbox.

Kind regards,
Lara

PIPno

PIPno Purchased

Hi! Will this come with an upgrade that supports GDPR when it comes to collecting data?

Hi,

we already working on an in-house solution but for now, you have to use third-party plugins.

Kind regards,
Lara

PIPno

PIPno Purchased

Thanks so far! Do you have a how2 guide for “Contact form 7” that supports use of the “WP GDPR Compliance” plugin? I just want it to be centered and with the same CSS styling. :)

Hi,

unfortunately, we do not have such a guide but our contact form system does not store any data.

It directly creates an email and sends it nothing is stored in the WordPress database.

It should meet the GDPR regulation standards.

Kind regards,
Lara

WebGuys

WebGuys Purchased

Hi – I am trying to edit this theme, and to begin with – import the demo content. I import demo content and literally nothing happens – the site does not load, it just circles the loading graphic without ever loading the site. Help.

Hi,

Please send me your WP login creditals and a link to your page via the contact form on this page?

Have you activated the freeze option via the theme options?

Kind regards,
Lara

WebGuys

WebGuys Purchased

Sent Lara. Thank you for your help.

WebGuys

WebGuys Purchased

And to answer your question – yes, I’ve tried activating it – the site does nothing – it never loads, it just circled the loader infinitely. Thank you for your help.

Hello! I am a potential buyer and I would like to know if the background image can be changed to one that I have. Thank you! Have a nice day ahead.

Hello, is there anyone that can help me with this? :)

Hi,

I’m sorry for the delay. I had a health issue.

You can use any image you want.

Kind regards,
Lara

Hi, will it be possible to add a woocommerce plugin for this theme after a purchase? thx

Hi,

Gravity is not Woocommerce ready. I would not recommend using it with the Gravity theme.

But it is possible to integrate it but it would take a lot of time to integrate it. Coding skills are required.

Kind regards,
Lara

Hi package installation keeps failing for plugin. I’m on WP 4.9.8, please help. Need to get this done asap

Hi,

please send me your wplogin creditals via the contact form on this page that I can investigate the issue.

Kind regards,
Lara

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