Discussion on Gravity // Multi-Purpose Coming Soon Theme

Avanzare

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70 comments found.

I’ve seen a variation of this comment on here already. The WPBakery Plugin is requiring me to buy a license in order to use it. It was my understanding that this should work out of the box.

If this isn’t working, I’m severely hamstrung in being able to edit the first page. Particularly the logo.

I hope you can respond quickly.

Thanks,

Andrew

Hi,

You don’t need an activation key.

I’m sorry for the inconvenience the problem is based on the version of the WPBakery Plugin.

It doesn’t work with the latest version of WordPress in some cases. We updated the plugin.

Please download the theme again from ThemeForest or contact me via the contact form on this page that I can install the latest version of the plugin for you.

Kind regards,
Lara

HI How can I upgrade without loosing my info?

Best..

Hi,

just remove the old theme and upload + activate the new theme.

But I would still recommend a full backup of your WordPress content. Just in case something unpredictable happens.

Kind regards.
Lara

Hi, good evening. I’m having issues with my audio button. It doesn’t autoplay and when the page loads. Also the button’s initial state is “Paused”. I really need this issue to be solved soon. Did anyone have issues with this?

Thanks!

Hi,

I already answered your email.

Kind regards,
Lara

The theme is not working, it is just a basic wordpress blog, I have installed everything..

Hi,

the theme is working you just have to follow the installation process exactly like written out in the documentation.

If you only see the blog interface you haven’t followed the documentation.

Kind regards,
Lara

Please send a refund

Hi,

the theme is working you just have to follow the installation process exactly like written out in the documentation.

Kind regards,
Lara

I want to use the particle effect outside of your theme, because my client likes it so much. Can you make that possible please?

Hi,

I wrote you an email.

Kind regards,
Lara

Hi, I saw this in your subscriber form code when i used the classic editor – [/vc_column_text][grcs_vc_subscribe_form form_mode=”file” subscriber_list_output=”crytek1@live.de bananan@late.net trander@lp.com” css=”.vc_custom_1536764370562{margin-bottom: 2.76em !important;}”][grcs_vc_social_icons icons=”%5B%7B%22mode%22%3A%22url%22%2C%22icon%22%3A%22fa%20fa-facebook%22%2C%22icon_title%22%3A%22Facebook%22%2C%22icon_url%22%3A – is your theme sending my subscriber list to these foreign email adresses?

Hi,

normally the email should be replaced. And there should only be one email, not 3. The form only supports 1 email, not 3.

Could you give me access to your WP admin dashboard that I can investigate the issue?

Please send the login via the form on this page.

Kind regards,
Lara

pra11

pra11 Purchased

Hello Avanzare team,

I have been struggling to contact you from over a week now. I contact you through ENVATO support and also left you an email.

Kindly respond a little faster if you can.

I really need the help.

I understand there was a weekend, and you might not be working on the weekends, but I have been trying to hear from you since before then.

I hope you have my contact details, as I just purchased your theme in the last week.

Hi,

I’m a little bit confused.

I answered your question already 5 days ago.

I said it is not possible to add text into the down arrow.

There were no additional question or have I overlooked something?

Kind regards,
Lara

wp bakery is looking for me to purchase license, I thought it was included?

Hi,

We purchased a wp bakery page builder extended license for our theme. You don’t have to purchase an additional license to use it. Just ignore the message.

I understand this message is always a little bit confusing we are working on a solution to remove this plugin message.

Kind regards,
Lara

Hi Avanzare, Just wanted to understand something. We normally use a Coming Soon theme to display maintenance activity and I am intending to buy this as I love the effects. However I use Visual Composer. If I install this and WP Bakery takes over, will I be able to use it for other templates? Same for Yellow Pencil Pro? Thank you.

Hi,

you can use the plugins with other themes. It will be fully functional.

But if you use it with other themes you have to buy an additional license for your theme or you would break the license agreement.

Kind regards,
Lara

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