147 comments found.
wp bakery is asking to purchase the license to use the theme. Idea idea how to ignore it?
Hi there,
Lara here.
Just ignore/close the message it is just a notice from the WP bakery page builder plugin that will not limit the functionality of the theme.
Kind regards,
Lara
Hello,
Wanted to add that I am receiving this error in the Redux Health Check.
Fatal error: Uncaught Error: Call to a member function get_error_message() on array in /home/customer/www/nerdsology.com/public_html/wp-content/plugins/gravity-core/redux/redux-core/inc/classes/class-redux-helpers.php:1129 Stack trace: #0 /home/customer/www/nerdsology.com/public_html/wp-content/plugins/gravity-core/redux/redux-core/inc/welcome/views/health-report.php(34): Redux_Helpers::compile_system_status(false, true) #1 /home/customer/www/nerdsology.com/public_html/wp-content/plugins/gravity-core/redux/redux-core/inc/welcome/class-redux-welcome.php(265): require_once(’/home/customer/...’) #2 /home/customer/www/nerdsology.com/public_html/wp-includes/class-wp-hook.php(310): Redux_Welcome->heath_check(’’) #3 /home/customer/www/nerdsology.com/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(’’, Array) #4 /home/customer/www/nerdsology.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/customer/www/nerdsology.com/public_html/wp-admin/admin.php(259): do_action(‘tools_page_re in /home/customer/www/nerdsology.com/public_html/wp-content/plugins/gravity-core/redux/redux-core/inc/classes/class-redux-helpers.php on line 1129
There has been a critical error on this website. Please check your site admin email inbox for instructions.
This may or may not have anything to do with my question about the form, but thought I would bring it up none the less.
Hi there,
Lara here.
I responded to your emails.
This will be a database malfunction/duplicate issue.
Kind regards,
Lara
Attempting to get the form submission field to work but have not had any success.
Have tried multiple browsers, etc. It appears there is nothing coded to trigger the submission action when clicking the button…it is just an image.
Can you please help me to get the submission for users to signup?
Also, not sure if this is connected to it but I am seeing this error when accessing certain elements: The “redux-open-library-context” plugin has encountered an error and cannot be rendered.
Thanks
Hi there,
Lara here.
I responded to your emails.
This will be your server setup that does not allow access to a required send/process PHP file that is not part of the WordPress file tree.
Kind regards,
Lara
Is this a regular coming soon theme? Does it interfere with my installed theme?
Hi there,
Lara here. Thank you for your interest in our theme.
Gravity Coming Soon is a theme and not a plugin. It will replace your current theme.
You have to use 2 WordPress installations ( 1 for our coming soon theme & 1 for your final theme).
This kind of method is always recommended. In case you have a fatal error while editing your final theme then the instance with our coming soon theme will be completely unaffected by that.
Working with classic coming soon plugins on the other hand might be simpler to handle but would not protect you against that kind of situation and potential offline time that can cost you a potential client.
Kind regards,
Lara
Hello,
Thanks a lot for the theme, looks great and works very well.
Could you give me the name of the library you use for the “waves” background. I would like to use it on a standalone basis for another website I am building.
Thanks
Hey guys, sent an email couple of days ago, haven’t got a reply so I have to ask here. Subscription form – where is the file? I am not using mailchimp or anything like that so it’s really important to get an access to that file. Thanks.
Hi there,
Lara here.
The ticket was already answered 2 days ago. Please check your inbox.
Kind regards,
Lara
Hello, I would like to ad scrolling as an option on mobile so the visitor can scroll to the different sections of the page instead of having to only use the navigation arrow. How would I go about setting this up?
Hi there,
Lara here.
This is already set up for all overlay sections on mobile devices. We kept the transition normal between the intro/home screen to the overlay sections to keep the vibe of the gravity layout.
Kind regards,
Lara
I am trying to get around the issue of video not playing on mobile. Would it be possible to upload WP Media manager and then add a snippet of code somewhere to allow the video to play from my wordpress host? Here is an example of another theme that does this and it plays in mobile…https://themes.webdesign-flash.ro/acora/video-background-homepage/
Hi there,
Lara here.
We decided to not include a video background on mobile devices because of 2 things.
1. High data transfer on mobile devices. Users tend to instantly leave a page due to auto-playing videos simply to save mobile bandwidth/data volume.
2. The video is extremely cut on the sides of mobile phones. To fully fit the portrait screen the vide screen video has to scale a lot in height. That means in the end you only see about +- 50% of the video screen estate.
Therefore we deiced to replace the video with an image on mobile devices.
However, we could figure a solution for you out. In case you still want the video on mobile.
Please reach out to me via the support form on this page in case you want a mobile video implementation.
Please let me know when you have any questions left.
Kind regards,
Lara
Hello, thank you for the reply. I have emailed you for further help. Let me know that you have received it 
Got it. Please take a look at your inbox.
I cannot for the life of me figure out how to get the Gravity Theme’s built in forms to work.
I’m using Godaddy to host and I’ve had them check everything on their end and it all seems to be fine. SMTP and PHPmail() both are sending so I don’t think it’s a server setting.
I’m trying to send it to a google workspace email account attached to the domain.
Any help would be greatly appreciated as the forms are pretty much the only reason to use this theme…
Hi there,
Lara here.
I’m happy to assist you with this.
Do you use the same domain for both the email and the website?
Have you tried another email?
Kind regards,
Lara
I just purchased this them and while going through and setting this up I came across this issue and cant seem to get anywhere. Any idea what my issue could be and the cause? its when I active the plugin gravity core I get this every time.
Fatal error: Cannot declare class OCDI_Plugin, because the name is already in use in /home/remodel/public_html/wp-content/plugins/gravity-core/one-click-demo-import/one-click-demo-import.php on line 21
I was able to fix my issue and have the theme up and running. Looking really good for a temp page. Love the theme and very easy to set up once I got my issue dealt with. Just deleted everything and started fresh.
Hi there,
Sometimes these artifacts happen. Some faulty database values for example can break a lot. This can be based on your server setup or just WordPress itself.
Below you find our recommended stack for your backend.
WordPress 6.0.1 OpenLiteSpeed 1.7.16 MariaDB 10.9.1 PHP 8.1 CertBot 1.21.0 phpMyAdmin 5.2.0 Memcached 1.6.14-1 Redis 6.0.16 Postfix 3.6.4
Kind regards,
Lara
Hello,
Please can you tell me which contact form plugin is used for the contact section and subscribe section?
Also, is it possible to use a different contact form plugin such as Gravity Forms?
Please also can you help to direct me to the theme Documentation?
Best regards,
Monica.
Hi there,
unfortunately, I could not validate your purchase.
Could you please contact me via the form on this page so that I can validate your purchase?
Kind regards,
Lara
Hi Lara,
My questions are pre purchase questions. I need them answered before making the purchase, please?
Or perhaps I am right to assume that I cannot use my own choice of contact form plugin? Or you do not know which contact form plugin is used in the demo? In that case I will look elsewhere.
Thanks,
Monica.
I’m sorry I mixed something up.
Both forms are custom-made widgets for the page builder.
You can use the gravity forms plugin however the forms will look different because it is not styled like the gravity theme.
Kind regards,
Lara
Ah I see, that’s no problem. Thank you. My client wishes to purchase this theme so I’ll let them know of the options.
Many thanks,
Monica.
Alright.
please let me know when another question should arise.
Kind regards,
Lara
Hello, when I make any modification from the ””theme options””, and press save, the old default options return again and the modification does not apply, what is the problem?
Hi,
we want the page to scroll normally in both – the desktop version and the responsive version, without having to use the button (Open Overlay). The scrolling behavior should be the same as when I clicked on the button. Not section by section (fading or sliding). We need it urgent. Because the user experience is horrible. Today everyone wants to scroll without clicking on an arrow.
And how can I customize the text in the text slider?
Hi there,
Lara here.
Thank you for your feedback.
Unfortunately, I could not validate your purchase. Was the purchase made on a different account?
Kind regards,
Lara
Hi. How can i show all the slides in mobile. It only shows 2. Even in your demo. Thanks in advance.
Hi there,
Lara here.
This is by design.
On mobile, the overlay sections are merged together for better usability.
Kind regards,
Lara
Great Theme thank you!
I’m happy that you like it ^^
Please let me know when I can help.
Kind regards,
Lara
Halo, i already installed this email to my wordpress website. but why the social media icon doesn’t show up?
Hi,
this is a loading issue of the page builder.
Please download the Font Awesome Plugin for now as a workaround.
We will release a final solution as soon as possible on the official ThemeForest download server.
Kind regards,
Lara
Ok, thanks
next question is, is it possible to add google captcha (image) in contact form?
Hi,
this is not nessacry. We integrated a honeypot captcha into the form.
The honeypot method has nearly the same spam protection withhout the interuption of the user.
https://en.wikipedia.org/wiki/Honeypot_(computing)Kind regards,
Lara
well noted and thankyou Lara
Does it support RTL
Unfortunately not right out of the box.
Kind regards,
Lara
Hello, I have already created WP Bakery website. Can I use your coming soon design at the beginig of website on the same domain? Once open my existing site, I want that people see your Gravity Design in the whole screen. Then there will be a button (for exaple: ” Go Ahead”) & once click that button, will redirect to my existing WP Bakery site on same domain. Can I do this if I purchase your theme ?
Hi,
yes, you can.
But you need 2 WordPress installations ( 1 theme / 1 WordPress installation ) and potentially some server configuration modifications.
Kind regards,
Lara
Hi! How do I make the audio autoplay?
Hi,
unfortunately, you can’t autoplay audio at the moment. Due to the latest autoplay policies adopted by all major browsers.
https://developer.chrome.com/blog/autoplay/We are currently working on a workaround. In the worst case, we have to remove this feature completely.
Kind regards,
Lara
Hello, is there any way that a background in mobile (responsive) can be a video or gif ?
Hi,
I responded to your email.
Kind regards,
Lara
