Hello there hope you’re having a good day!! I hope you can help. I purchased your theme on behalf of a client and it now graces their website they are SO happy with it. It’s been a year since I built it – and even though I told them they need to go in periodically and update, etc. – they didn’t do that so they came to me to make an update and everything was a hot mess! I’ve cleaned it up to the best of my ability – updated all the plugins, purchased a plugin that needed renewing, etc. – but for some reason when I try to edit the site through managed Wordpress, it gives me the error message -

There has been a critical error on this website. Please check your site admin email inbox for instructions.

I’ve been told this is an issue with the theme but I’m not sure. Is there anyway you could take a quick look and see if I’m missing something? I am happy to provide login information if I can do it privately let me know…

Please let me know if this is something you can help with. Thank you SO SO SO MUCH!!!

Cheers – Jaimi

how can i know if there is a wp bakery builder?

Presale question: which slider does this theme use? Revolution Slider or is there a slider pre-baked in the theme?

I have install and activate the plugins. But when I import the demo data, it shows:

[ERROR] Failed to import “canola2” (Media) [ERROR] Failed to import “dsc20050727_091048_222” (Media) [ERROR] Failed to import “dsc20050813_115856_52” (Media) [ERROR] Failed to import “Bell on Wharf” (Media) [ERROR] Failed to import “Golden Gate Bridge” (Media) [ERROR] Failed to import “Sunburst Over River” (Media) ......

How to fix it, please let me know. Thank you!

Hey,

Im having some trouble installing images on the homepage in the grayhouse slider.

Can you explain how to do this?

With kind regards, Deidre

Installed theme, homepage looks completely different. Doesn’t seem to be an option to easily access the layout shown in demo. Tried to do support request at http://support.crazycafe.net but the site is down.

hello crazycafe. we need some details about the grayhouse theme.

1. is the theme gutenberg compliant ?

2. is it uploadable at wordpress.com (not asking about wordpress.org) ?

3. does the theme come with gdpr compliance ?

4. do you provide CSS coding support too after installation ?

5. is it compatible with any real estate plugin ?

6. does it contain css 3 and html 5 ?

7. is it compatible with google maps ?

8. any advanced search facility in the theme ?

9. is it compatible with any real estate plugin ?

Hello, i just have purchased this “wonderful” theme. But i can’t import demo data, because when i hit import demo data buttom, it stucks on “Importing, please wait!” then, i do it mannualy and i got this error too..

I’m really unhappy with this theme, and i want a refound, i need my money back ASAP.

PD. If you don’t have a functional product, please do not sell it.

If you don’t refound me… i’ll give yoy a super bad rating

Hello, I tried to import demo data. As a result, I saw the message “Error: Internal Server Error (500)”. Hike your site crazycafe.net/ is no longer active, and because of this, data import does not work. I tried to manually install from the folder, but did not. How can I import demo data?

Look at mail please

Hi, i send email to support. please reply ASAP

Hi,

I need help recreating the homepage. I dont know where to put this short code [grayhouse_slides arrows=”false” dots=”true” autoplay=”false”].

My homepage does not pick up any slides that I create.

Thank you for help

Hello i want to install demo content from the preview. Can you help us if we gave administrator credientials?

Hi, I’m trying to use a background image as this one http://static.crazycafe.net/grayhouse/wp-content/uploads/2017/10/slide-1-1024x537.jpg. But I can’t do it until now. Could yo help me?

Hello there,

I’m having trouble setting up the theme. I also encountered problems when I wanted to download demo content. Can I install the admin information?

Purchase Code – 79fcd670-b097-47dd-8548-7499fdd33080

I’ve uploaded the pictures on backend but unable to see them on frontend. Kindly check and resolve this issue.

Link: http://www.kapconinfra.in/project/boutique-residential/

Purchase Code – 79fcd670-b097-47dd-8548-7499fdd33080

Demo is installed but header menu is not as menu. Please fix.

I’m a little bummed. I just installed this theme, and have been doing everything I can to get the homepage to look like your demo version. With a full length picture top to bottom, being edittable, and so forth. Is there any tutorial information on how to build with this theme? If not, I’d like to return the theme

Hello, I wrote to your email but haven’t had any response yet. I need help with some customization for the theme very simple stuff. Let me know if you need my code, or anything else thank you for your help.

Dear support team, I am currently having trouble changing some colors which are default for the team such as the yellow color in most of the template.

Please let me know what can I do to fix this, regarding my previous problem I’ve already fixed it.

Thank you so much for your time!

Take care Juan