28 comments found.
Can you please let me know how many Inodes including all plugins does the theme require?
Hello, thank you for contacting and for your interest in the theme!
For correct theme functioning and demo content import please ensure that your server meets the requirements: PHP version at least 7.4.x, enabled directive “allow_url_fopen”, “FS_METHOD” – “direct” and the following minimum requirements for memory limits:
max_execution_time 300 memory_limit 128M post_max_size 64M upload_max_filesize 64M max_file_uploads 128M max_input_vars 5000
All the plugins that are required to make your site look like our demo one are included in the theme package.
Should you have any questions about the theme functioining and setup please feel free to contact our support team at http://seaside-themes.com/
Thank you!
So how many nodes does it require in total?
Hello!
We can’t name the exact amount of inodes as it depends on many factors such as the content, the amount of the temporary server files, the optimization plugins and other.
OK, thank you. However, there is a 75,000 inode limit on my server. Is it possible to ask for a refund in the case theme, all associated demo content and plugins exceed or come close to that number? Thank you.
Hello!
The mentioned limit should be enough, however in case if the limit is exceeded you can submit a refund request at https://themeforest.net/refund_requests/new
Hello, is this slider LayerSlider in free version works or you have to pay license for this LayerSlider to change background / text ? Someone who bought this theme asked me for help and I was not able to adjust LayerSlider design
Hello, thank you for contacting!
Layer slider that comes with the theme is a bundled version provided by the plugins’ developers. You can read more about bundled plugins in the Envato article.
Bundled plugins offer the same core features and functionality as the standalone version of the item. So the bundled version of Layer slider allows you to create your own sliders, which is the exact core feature. There is no limitation as to how many sliders you can create, or what content your sliders can have.
To activate a slider there is a need to use its purchase code. There is no need to purchase the plugin as purchase code is required to achieve automatic updates but not needed to make your slider work. We are the owners of an extended license and have no rights to provide the purchase code for users but of course we provide you all necessary updates. Usually the latest slider updates are included to the new theme version.
Should you have any other questions please feel free to contact our support team at http://seaside-themes.com/
Thank you.
Can I trial the demo site as administrator??
Hello, thank you for contacting!
There is no trial theme version and we can’t provide access to our demo site admin panel, appreciate your understanding.
We can recommend you to look through the theme DOCS and besides our support agents will gladly answer your questions concerning the theme functioning and provide desired screenshots of the WordPress dashboard, please feel free to contact us at http://seaside-themes.com/
Thank you.
Hello from Seaside-Themes team!
We are glad to inform that Green Industry theme is now updated to version 1.1.1 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at http://seaside-themes.com/
Thank you.
Hello. I saw the “Energia Word Press” theme on another website and I would like to know if you have support for this theme. When I went to buy on the other site, it appeared as unavailable
Hello, thank you for contacting and for your interest to the theme!
The theme is sold on TemplateMonster exclusively and is temporary unavailable. Our developers are working on the theme update to make it compatible with the current WordPress version and the updated theme version will be available for sale at an early date.
Thank you.
Does it support WordPress 5.3.2 ?
Hello, thank you for contacting!
Yes, current theme version is compatible with current WordPress version.
Should you have other questions please feel free to contact our support team at http://seaside-themes.com/
Thank you!
Everything working fine, just the Theme Settings > General > Content Tab when clicked the page options goes blank?
Any help?
Hello, thanks for contacting!
Please submit a the personal request with required credentials here and our support agents will take care of the case.
Thank you!
I have submitted ticket, please reply asap
Hello again!
Thank you for ticket submission – it is answered at the moment, check please.
Please feel free to contact our support team in case you have further questions.
Thank you!
Can i add search widget like tour blog search option trip destination
Hello, thanks for contacting!
Such functionality isn’t available, though you can use a third party plugin for this purpose, we just can’t recommend any at the moment as we haven’t tested mentioned plugins compatibility with the theme. Likely you can try installing it to see whether it will be helpful to you (sometimes plugins work fine just out of the box). Appreciate your understanding.
Thank you!
Hey, I have submitted a support request through the form, kindly look into it asap. The support request is about broken Theme color settings page.
Hello, thanks for contacting!
We received your request, our support agent has just sent you a response. Please check your inbox and Spam folder.
Please don’t hesitate to ask further questions. Thank you!
When try to add post categories the color scheme is appearing…already contacted through the form..but no reply yet…
Hello, thanks for contacting! Please note, that response time might be up to 2 business days, though we surely do our best to reply to the requests as fast as possible. Appreciate your patience and understanding.
We received your requests, our support agent has responded to them, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Hello i submitted Support Ticket 2 days ago not even get replay from the support team yet
Hello, thanks for contacting!
Our support team works Monday to Friday, that’s why we didn’t get back to you earlier. Appreciate your patience and understanding.
We received your request, our support agent has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Hi, Do you guys have HTML version for this theme?
Hi, thanks for contacting!
We have only a WordPress version of Green Industry theme, appreciate your understanding.
Thank you!
Hello,
I tried emailing support but I haven’t received a reply. Is it possible for you to include the live preview as a demo site to use in the theme?
Hello, thanks for contacting!
Demo content is provided in the main theme package – in fact the easiest way to make your site look like our demo one is to import demo content. The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site. You can find this file in the Demo content folder you downloaded from the Themeforest.
Please note, that all the images are not included and are substituted with placeholders, as according to our license we can’t redistribute them. Please install the WordPress importer plugin, then proceed to the Tools-Import-WordPress, upload file and import. You’ll need to import the Content itself and the theme settings.
The sliders are imported separately, so you need to install the slider plugin and import the slider sample file. The theme comes with a demo slider content import file. After you import it, you will have the same slider as we have on our demo, except that the background images will be absent and you will need to add your own instead. Our license does not allow us add background images to the download package, but all the other slider elements and settings, including timings will be imported.
The theme documentation contains rather detailed instructions concerning the demo content import (you can find it at the DOCS folder you downloaded with the theme archive – please open index.html file in any browser)
In a case you experience difficulties with the demo content importing, please contact us directly for personal assistance. Please send us a message to helpdesk.seasidetms[at]gmail.com with relevant WordPress and FTP credentials and our support agents will be happy to help you with the theme set up.
Thank you!
General theme settings / content page does not work. writing to the page when I log in, it suddenly disappears.
Hello, thanks for contacting!
These issues are caused by the newest WordPress version 4.9. An update for this is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://seaside-themes.com/ and our support agents will provide you with the latest theme version right away. Appreciate your patience and understanding.
Thank you!
I created a support ticket. I expect news from you. thanks for everything!
Thank you for the ticket submission, our support agent has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Thank you for your support. I returned again, but by e-mail. can you check?
Thank you for your interest.
the problem has been eliminated.
You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.
One page navigation not working in google chrome. http://barrioterracruz.cl/web/
Hello, thanks for contacting!
We received your support request, and our support agent has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Hello! Does your theme work with Visual Composer or other page builder?
Hello, thanks for contacting!
Visual Composer (Page Builder by wpbakery) isn’t included in the theme package and we can’t guarantee its compatibility with Green Industry, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
For the demo we used our own Visual Content Composer with a huge custom shortcode collection. Here you can see the screencast demonstrating how easily shortcodes can be managed from the back-end. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements, for instance, add elements of other pages to your home page.We always keep all components included in the theme package up-to-date and make sure they are working properly.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
My review won’t appear until there are enough votes – so until then, here is a quickie. This is a great theme for a person new to Wordpress. I purchased the theme along with the support and so far it’s been worth it. Support has always responded within the day, and they actually help! You can give them your login details and they go in and inspect the issue you are having. The theme customization is organized and not too daunting which is very important since the company website we are designing is not a ‘green’ company. 5 Stars! Sar
Thanks for your words, it’s a pleasure to be helpful! We are glad to hear you find the theme be easy in use, as this is what we meant it to be. Please feel free to contact us should you have any questions!
Hi. I’m interested in purchasing your Green Industry theme. But I’m wondering before i buy it, can you edit the theme colours? Thank you. S
Hi, thanks for contacting!
Yes, theme color options are completely flexible, all colors can be changed using handy color settings, both globally for the whole theme and on-page too. Please see the screenshot of some of the settings.
Please don’t hesitate to ask further questions. Thank you!
That’s great, thank you so much. I bought it already and saw the features in the ‘DOCS’ documentation from the template download. I haven’t installed it yet because I haven’t upgraded my Wordpress site. But I can’t wait to get started! We aren’t a ‘green’ company, but the layout is really clean and professional, so I was hoping I could tweak it to match our branding and I think we can from the looks of things. Thank you. – Sar
Thanks for your reply!
Should you need any help with the theme installation and setup – please feel free to contact our support team, we’ll be happy to help you.
Thank you!
Congratulations! Nice Work, Good Luck With Sale
Thanks a million!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you very much!