This author's response time can be up to 1 business day.
This is the second time i buy this theme and the reason was because i needed to get the latest version of the theme that supports both latest version of wordpress and woocommerce. Unfortunately i see that still i get the error display of woocommerce that says that this theme uses outdated woocommerce templates and pointing me to this link https://docs.woocommerce.com/document/template-structure/ . The main problem(propably due to this error) is that i cant edit woocommerce pages with Cornerstone. Also Cornestone dont recognize my purchase code from envato, so i cant update it. For example i cant edit with cornerstone pages like this one http://www.9cloud.gr/demo/product/asparagus/. On my other installation with Greenfrersh that i bought almost one year ago i can edit this page.
Please help me with this
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap ! Thank you !
Also on Woocommerce status page i get this error Fatal error: Call to undefined function prepare_request() in /home/cloud/public_html/demo/wp-content/themes/greenfresh/framework-customizations/extensions/bearsthemes-update/class-fw-extension-bearsthemes-update.php on line 81
And all this just by installing latest wordpress version, your theme and demo content.
This theme is compatible with WPML or multilingual?
Hi Yes, Greenfresh is compatible with WPML plugin !
Hello, Is it working with woo 3.3?
Yes, sure !
Hello, first of all, apologize for my bad English.
If I wanted to customize it, could you do the job ?, would the cost be serious?
Could you configure the interface with a payment platform that I contract here in my country?
Hi, Yes, when you purchased GreenFresh, you can contact us to customize your site. We provider this service. Thank you
Well coded, good job!
Thank you !
I had a problem with cornestore I enter the purchase code, but it does not allow use
Hi, when you purchased GreenFresh, you can using Cornerstone without licence code. Because we’ve purchased Extend Licence for this plugin as well. Hope it is clear to you ! Thank you !
I understand that you have the extended license but ask me the cornerstone code I enter the purchase code of evanto but does not enable it
Hi, i need to add topbar widget positions on Greenfresh – Organic Store theme. I enabled topbar from customizer but i cant find anywhere how to add elements or widget there
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap !
Hi, I buyed the theme on another account, but I did not see the featured image option in the pages but in the blog post yes, what happens?
feature image of pages is default. It is should be there. Our support team can help you check it as well, please open a ticket here https://bearsthemes.ticksy.com/ with info your site.
Salve, vorrei sapere come impostare i widget del footer in 3 colonne
Hi I have a problem with the menu offcanvas in the version, shows me the menu of the desktop. How can I solve this problem?
could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap !
I just noticed that my goggle maps are not clickable. I do have my api in my settings and on the actual map. Can you please advise?
here is an example of one of the maps.
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hello, When I select the organic and farmfood demo to install it comes up with a red message that makes it stop. I don’t know what to do from here, its not giving me any further instructions. I bought this a while ago and my website fees lapsed so I am trying to rebuild it. Also, I have never even been able to use this theme and my support is out already. Please help
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Like I said in he comment, my support has run out. I bought this a while ago and have never been able to use it. I tried to submit a ticket with the website, it didnt let me.
sorry, it is rules of themeforest. I think you able get more support times 6 months. To get support from us. Thank you!
Its the rules on the website as well. So you are telling me I have to pay another $40 dollars to get my question answered? When I haven’t even used the product yet?
nope, i just mean is with new support, you can get support from us around 6 months next with any issue. We don’t know why you not use our product when purchased it, because when purchased product, you have 6 months support included. Now it is expired. Hope it is clear to you. thank you!
I can not get all theme option .. But Why?
we are using customize area for setting theme options. Please have a look there. Thank you!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Create Beautiful Logos, Designs & Mockups in Seconds
Design like a professional without Photoshop
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work