10 Reviews
The second reason is not really helpful support.
I asked a question about how to solve the subject of the Categories ... it did not help me at all !!!
I'm trying to fix it alone...
Author response
Hi,
It seems that you're not happy with the item.
Please send us a refund request https://themeforest.net/refund_requests/new
This is a bad theme, not offer! paartly works with latest WP
header two not works, some feature bugs in the code
The author respont to tickets 3-4 days with no informations...
Blame!
Author response
Hi,
It seems that you're not happy with the item.
Please send us a refund request https://themeforest.net/refund_requests/new
Great theme and also, great customer support (in my case).
Author response
Thanks :)
Customer support has been awesome!
Visual Composer and Revolution Slider both failed to upgrade to the required versions. I had to repurchase these which was an unexpected expense.
Author response
HI,
That plugin is free with the theme and we provide the update.
You should contact us before purchase or the rating.
It's not a bug on the theme. Please check and reconsider the rating.
Its not possible to activate Visual composer and revolution slider
Author response
Hi,
I am not sure about your experience with Envato.
The plugin is bundled with the theme and no need to activate it.
The activation option is only for the plugin buyer.
Please reconsider the rating or we will contact envato.
I required an updated Wordpress plugin by this developer and he responded within two minutes. The support from this developer is amazing. The template design is spectacular as well!
Customer support was quick (within minutes in my case) and solved the problem. I would buy more themes from this developer for this reason. :)
Author response
Thanks :)
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.