The theme doesn't work with Elementor and the customer support takes over 3 days to respond
Author response
Hi there..
After reviewing the details of the issue, we have determined that it was indeed caused by the plugin's cache memory configuration.
We apologize for any inconvenience this issue may have caused you .
In case you don't satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
the staff is on point!
Author response
Thank you so much for your review! We really appreciate you taking your time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
No realiza la importación de la demo y es un problema instalarla.
Author response
Dear Sir/Madam, we are so sorry to hear that you have a bad experience with our theme. So let us help you to fix that issue. Could you please contact us at https://wpopal.ticksy.com/, our technical support team will check and import demo for you. Hope to have a chance to help you. Best regards.
This one is a Easy 6 stars!! Theme. From the design to the very easy import demo. With the import demo options you can download everything. If you don't have power and it times out. You can download by sections. Outstanding. After designing this theme for my client, she was in tears! I know my client will enjoy updating her site. Will be so easy to update and add her events, video and details.
Author response
Thank you. It's great to hear that. Thanks for choosing our theme.
Very logical layouts! Easy to customize. Excellent customer service. Beautiful template.
Author response
Thank you so much for sharing your experience with Opal. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new website. Our team will be thrilled to hear your feedback!
Great support Very helpful when needed. :)
Author response
Thank you for the great review! We’re so happy you loved our theme and can’t wait to have you back at Opal. If you have any problems and need the technical support, send us email and we're willing to help you, mate!
