620 comments found.
Is this themes fast loading and work with AMP?
Hello,
We do our best to make all of our themes as fast as possible, but please note there are many factors involved in the website’s speed apart from the theme – the quality of your hosting, caching your content, etc. You can read more on the subject here: https://www.wpbeginner.com/wordpress-performance-speed/
Regarding your other question, although our themes do work with AMP, you can only use them in standard AMP mode, where you install another mobile theme specifically for the AMP version.
Cheers, Meks Team
Hello, in the attached image, https://picallow.com/coin-femmes/ which file in the theme should be edited to remove or modify the authors, date, or view count? Thank you.
Hello,
You need to go to Theme Options > Main Layouts and you’ll find options to hide or display various meta data for each of the four post layouts.
Cheers, Meks Team
Hello, there are some troubles with MEKS plugin:
WordPress Meks Smart Social Widget plugin <= 1.6 – Cross Site Request Forgery (CSRF) vulnerability
Please fix, thank you.
It would really be important to have a updated and actual version now…
Cheers, Chris
Hello,
We’ve submitted an update and it’s still in review. We expect to have it approved soon.
Cheers, Meks Team
Hello, the update of the homepage using injected code is not working. Using posts module, have one post used for a banner since the first day of installation. Changed the banner and link a few times in the past. Now it does not save the new code, the old one still appears after save and reload. Please check and advice, thank you. Cheers, Chris
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you.
Thank you, Meks team
Hello! Is there a way to change the hover color for the sticky share buttons within a post?
Hi,
Here is additional CSS that you need to add:
body .meks_ess .meks_ess-item:hover { background-color: red; }
You can replace this “red” color with desired color
I hope that this helps.
Cheers, Meks Team
Hello, have been using this theme for a veryyy long time and all worked well , but lately getting a 520 Error so happened to stumble upon the error log and it;s filled with just one error :
[17-Jun-2023 19:52:29 UTC] PHP Warning: Undefined variable $module in /public_html/blog/wp-content/themes/gridlove/template-parts/layouts/content-d.php on line 21 [17-Jun-2023 19:52:29 UTC] PHP Warning: Trying to access array offset on value of type null in /public_html/blog/wp-content/themes/gridlove/template-parts/layouts/content-d.php on line 21.
in hopes of finding the cause, can i know how to sort this out or atleast fix it at my end .
Thanks
Hello,
Could you please check if your theme is up-to-date? The latest Gridlove version is 2.1.1 See here for instructions on updating: https://mekshq.com/faq/update-envato-wordpress-theme/?kb=66
Cheers, Meks team
Thanks MeksTeam – just wanted to say the Disable Lazy Loading plugin did work for disabling lazy loading on specific images. It’s a shame it can’t work on CSS as I can’t disable it for each above the fold image, and have just done it for my top pages. Here’s to Wordpress core fixing this issue – I see they ‘refined’ it in WP 5.9 but it’s still affecting all my above-the-fold images other than my logo.
Hey,
Feel free to use this form to open a support ticket providing your website URL and we’ll see if we can help any further: http://mekshq.com/contact/#support
Cheers!
I own all your themes and I need some updates PLEASE
Hello,
If you are having issue with any of our themes, please use this form to open a support ticket: http://mekshq.com/contact/#support
Cheers, Meks Team
I’ve run across the same problem as @schlogo with lazy loading on Wordpress – any indication of if/when the theme might be updated to fix this?
Hi,
This is how WordPress works by default. But there is a handy plugin that you can use to define which specific images you’d like to exclude from lazy loading, here:
https://wordpress.org/plugins/disable-lazy-load/Hope this helps!
Hello,
The latest version of theme v2.1.1 is fully compatible with the latest wordpress version v6.2.2?
Thank you!
Hi,
Yes, the theme is compatible with WP 6.2.x you can do the update. We have an update that is ready with some tweaks and improvements and it should be out really soon.
I hope that tis helps.
Regards, Meks Team
hi I have bought the theme, I chose skip at the moment after importing plugins but I’m unable to import any demo or find the button to import demo theme in theme options.I don’t want to delete all content by resetting WP, what do I do to get the option to install domo
Hello,
We’ve already replied to your email. We suggest keeping the conversation in one place to make sure we don’t miss anything. Thank you!
Cheers, Meks Team
I want to open a ticket on https://mekshq.com/contact/?envato_item_id=17990371 but the buttons are not responsive.
Hello,
Thank you for letting us know. Our team is investigating the issue and it should be resolved soon. In the meanwhile you can reply here and let us know how we can help you.
Cheers, Meks Team
Thanks for the swift reply. On /wp-admin/admin.php?page=gridlove_options&tab=33 in the section ‘Header ad slot’ the following error appears: Field failed to render: htmlspecialchars(): Argument #1 ($string) must be of type string, array given. What could cause this?
Hi,
1. Please check if you have the latest version of the theme. 2. Please you have installed the theme properly. 3. We have fixed the button problem on our website so you can open a ticket.
Cheers, Meks Team
Wann kommt neues Theme ??
hello, I would like to include in the cover a title shortened to a certain number of characters, followed by ”...”. Is this possible and if so, how do I do it?
Hello,
Please open a support ticket here: https://mekshq.com/contact/#support and our team will assist you as soon as possible.
Cheers, Meks Team
Hello, is it safe to update to WP 6.2?
Hello,
We haven’t had complaints so far, but make sure to create a backup before updating just in case anything goes wrong. Let us know if you find any issues.
Cheers, Meks Team
I have purchased the Gridlove on February 24 and I have sent 3 support request through your item support page since then. However, none of them has been replied yet. I kindly ask you to check my support requests (all for the same issue) and get back to me. Thank you!
Hi,
We have replied to all of the questions already. Can you please check your spam/junk folder, just in case?
Thank you very much for your reply. I have checked the spam folder once again as you suggested but there is no message from you. May there be any email service issue? I have already sent you a General Contact message with the subject “Alternative Email Addresses”. Do you think trying another email address can work?
Hello,
Thank you for sending us alternate emails. We will try to send our replies to those addresses.
Cheers, Meks Team
Hello, It appears that you replied all my support requests right on time. The problem is on my side. I use Microsoft Outlook client to manage my emails and gmail marked all your replies as spam before Outlook could deliver. I never check gmail’s web mail so I didn’t see your replies. I am going to reply your first message which was sent to me on Mach 13. I am so sorry for any inconvenience that I might cause.
Hello,
Don’t worry about it – these things happen 
The important thing is that you’ve detected where the problem was.
Cheers, Meks Team
In the “Category Template”, when I choose “Load more button” or “Infinite scroll” as pagination, the Archive ad (between posts), which I set to 4, creates a blank post on the 4th position of the additionally loaded posts when using a responsive adsense ad. Is this a bug or unavoidable?
Hi
I have responded to your ticket few hours ago so we can continue our conversation there.
Cheers, Meks Team
I am confused. I did not open a ticket. Where did you respond? Please let me know.
Oh, sorry, we had the same question today.
Can you please check your plugin settings?
You probably have “category” word removal settings inside your SEO plugin – this is my lucky guess .
If this is not helping, please send us a support ticket to https://mekshq.com/contact/#support so we can help you.
Regards, Meks Team
I don’t use any SEO plugin on my site. This issue happens only with Adsense ads.
Never mind, I changed to a numeric pagination where this problem does not occur.
I’m glad you solved this.
Let us know If you need anything else.
Cheers, Meks Team
when this going to update to work with WP 6.1 and upcoming 6.2 and php 8.2
Hello,
Thank you for reaching out. Our themes are updated as needed and so far we’ve had no complaints. If you are having any particular issues, please open a support ticket here: https://mekshq.com/contact/#support
Cheers, Meks Team
Hi, What would you recommend if we want to insert custom css and javascript in a post?
Hello, the theme is ready for the Wordpress 6.1.1 or we must remaining any update from your part? Thank you!
Hi,
Yes, our theme is compatible with the latest version of WordPress (6.1.1) everything should work.
Cheers, Meks Team
