Themewich

Themewich supports this item

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508 comments found.

Hi, I purchased Gridstack. I’d like to add a full width image on top of the grid on the homepage. I understand the default is to have all of the homepage content below the grid (with the exception of the page intro slideshow). Can you please advise?

Hi Jennifer,

Unfortunately, customizations are not covered under the support policy, so you’d need to seek the help of a 3rd party developer for assistance with this. However, I can point you in the right direction. The best way to do this is via a child theme. That way you can edit theme files and still be able to update the theme in the future without losing your changes.

http://docs.themewich.com/article/64-how-to-create-a-child-theme

Once you get your child theme, copy template-home.php into your child theme folder and edit the file. You can move the content of the page above the grid to add that full width slideshow there.

Also, did you know we have a dedicated support system? We answer all questions there first, so it’s the fastest way to get support. If you need additional assistance, feel free to start a new topic over there and I’d be happy to help! Thanks!

Get Support

Andre

ygesit

ygesit Purchased

Hi, with the last update, the new image to uploaded in media and editable in the post are displayed croped… u can see the different view in the screenshot at follow link: https://www.dropbox.com/s/14g77q2qmau94ic/Screenshot%202016-07-07%2016.26.59.png?dl=0https://www.dropbox.com/s/14g77q2qmau94ic/Screenshot%202016-07-07%2016.26.59.png?dl=0

U can help me to resolve the problem? Thx a lot Davide

Hi Davide,

What seems to be the issue? I’m having a hard time understanding what you’re talking about. Could you jump on our Support System? I’d be happy to help!

Andre

Can I group many pictures in 1 single portolio item inside a gallery? I want to be able to click the portfolio item in the gallery and see other pictures from the same Project, without going to another single page. Thank you.

Hi phMoschetta,

Do you mean in a lightbox? This isn’t possible with the theme, so you’d need to make some modifications to change this. Customizations go outside the scope of support for the theme, so you’ll likely need to consult a 3rd party developer for assistance with this.

Let me know if you have any other questions,

Andre

I set up the contact layout for the contact page. It says its missing all required php such as contact.php, mailer.php. I already have contact 7 form plugin installed. So, I am not sure why it’s not working.

Hi Joeserinu,

What does the error message say EXACTLY? It sounds like it might be a server issue where wp_mail can’t work without a required library, but I’m not sure.

Also, did you know we have a dedicated Support System? It’s the fastest way to get answers to your questions!

Andre

Index of /contact Parent Directory contact.php mailer.php verificationimage.php Apache/2.4.16 (Unix) OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_fcgid/2.3.9 Server at valleryarts.com Port 80

I don’t have those files. I am not sure why. I already installed the plugin and I am not sure where else to get those files. If needed to, I can create a support ticket.

Ho Joserinu,

Just replied to your support ticket. Thanks!

Andre

Hi,

I was wondering if there a way to include several portfolio’s that each show completely different images. I know you can add filters to the portfolio items but I want a specific page to be related to a specific filter.

For example,

On the homepage, lets say we show image 1, 2 and 3.

And on the about us page, I’d like to show image 4, 5 and 6.

Any help is appreciated.

Thank you.

Hi Zalarus,

WordPress automatically creates those pages for you, you only need to link to them or add them to your menu. You can see this in the demo site:

http://themewich.com/gridstack/filter/identity/

To do that, here’s an example of adding that page to your menu:

http://docs.themewich.com/article/68-how-do-i-add-a-category-skill-filter-page-to-my-site

Also, did you know we have a dedicated Support System? It’s the best and fastest way to get support!

Andre

Is this theme compatible with WP 4.6? Looking to update but don’t want to run into any unnecessary issues. Please advise.

Hi Eodesign,

Yep! It’s compatible with WordPress 4.6. Themeforest hasn’t added that WordPress version tag yet, so I’m not able to update it on the item page. But we’ve been testing ahead of the launch, and just retested after the launch and it looks to be working great.

Also, did you know we have a Support System? It’s the fastest way to get answers to your questions.

Andre

Thank you! Love the theme!

So glad! Thank you! :)

Andre

gedhau67

gedhau67 Purchased

Quick pre-purchase question. Is theme fully compatible with Visual Composer plugin. Please let me know. Thanks.

Hi Ged,

The theme wasn’t specifically designed for visual composer. While it works with the plugin, I can’t give you and iron clad guarantee that everything with the plugin will work as expected as it’s not specifically designed to integrate with that plugin.

Let me know if you have any other questions,

Andre

Hello, Quick question, I just renewed my support because I am running into responsive issues (I’m sure user error) with the gridstack theme and wanted to chat with support about them. However, whenever I try to go to support I get this website error:

A PHP Error was encountered

Severity: Warning

Message: Cannot modify header information – headers already sent by (output started at /home/ajgagnon/public_html/wp-content/plugins/wp_envato_login/classes/Evtl_Init.php:91)

Filename: wp-includes/pluggable.php

Line Number: 1203

Not sure what that means but it won’t allow me to contact you for support. Is there another way I can contact you? Thank you, Kori

Hi Lisaius,

Oh no! I thought we had fixed this issue, but it appears that it’s not fixed for older accounts. Can you contact me directly at support@themewich.com? Thanks!

Andre

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