Discussion on Grill and Chow - Fast Food & Pizza Theme

Discussion on Grill and Chow - Fast Food & Pizza Theme

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Mikado-Themes supports this item

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116 comments found.

trex182

trex182 Purchased

Why see this: This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy’s support department!

Hi there,

Ticksy is no longer in use for more than 2 years, we have switched to another support system and we have also notified all our users about this more than once, so unfortunately your ticksy account is probably no longer in use.

If you need any assistance with the theme, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Hello. I’d like to reset my license but I can’t submit ticket. Can you please help? Thanks!

Hi there,

Thanks for writing in!

Please note that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Thank you.



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Hi. I installed everything ok and imported demo content, however there’s a section above the navigation that disappears after the theme downloads and I don’t know why. See here https://prnt.sc/1vg2233. How can I fix?

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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We understand there is a major problem with rev slider and WP Bakery plugins in WordPress 5+ that wont be fixed until WP 6. That means WP Bakery won’t work, and any changes saved in rev slider will break the slider. Is this true in your theme, or have you coded a hack? Thanks.

Hi there,

Thank you for reaching us!

We couldn’t reproduce these issues on our installation. Changes in Revolution Slider are saved correctly and the WPBakery is working as intended.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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Hello, is it compatible with Elementor? If not, what visual composer do you use? is it a visual editor? Thanks.

Hello,

WPBakery page builder has a frontend editor as well, but it’s disabled by default, however, you have an option to enable it. Please check this article for more info – How To Enable WPBakery Frontend Editor.

If you have more questions, just let us know.



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I see, ok thanks.

Hi again,

You’re welcome, and do let us know if you have additional questions.



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shebbyx Purchased

Hi, I finally managed to finish my website but noticed that the loading time has drastically slowed down. I was wondering if I update the wordpress and woocommerce to WordPress 5.8.1 & WooCommerce 5.6.0, will this solve the issue? https://dxdworld.com have a look please, i need to deliver to customer asap.

Hi there,

Please check this article – How To Speed Up Your Website.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.



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finc

finc Purchased

Working hours in Mikado Options > Restaurant > Working Hours

it is not there anymore, time changes :)

finc

finc Purchased

It is Mikado Options > Reservations where you can find the Working hours

Hi there,

We are glad that you’ve managed to resolve this in the meantime.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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finc

finc Purchased

Can I change the logo size?

Hi there,

Please check this article – How To Set The Logo Height.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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finc

finc Purchased

In where I can translate the Mikado Opening Hours Widget. Its not in the theme. Using Loco to translate.

Hi there,

In case you can’t locate some label inside the theme please try adding translation for Mikado Core plugin and search for the label there.

If you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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finc

finc Purchased

Classic Widgets helped!

Hi there,

We are glad that you’ve managed to resolve it in the meantime.

In case that you are running latest WordPress version, please note that we haven’t tested our theme with WP 5.8 yet, however you can try using Classic Widgets plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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Hi, apparently your theme needs some updates because after some plug in updates, widgets area is not working at all, and definitely is related to the theme code, I am trying to send you a capture screen but is not possible for expired support. I think is not ethical to charge for support for this kind of bugs on the theme.

Hi there,

We haven’t tested our theme with WP 5.8 yet. You can try using this plugin as a temporary solution if you run into issues with it, or wait until we release an official update.



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Hi, Can i just buy the candy store theme without the other demo’s ? As I will just need that ? And could that effect the price? Kind Regards.

Hi there,

Everything you see on our live demo site comes with the demo import. There is no option to buy just the part of it, and unfortunately, there is no way to offer a discount. We don’t have any active campaigns for this theme at the moment, but you can always subscribe to our newsletter to receive notifications about the latest news and discounts here: https://qodeinteractive.com/newsletter

Let us know if you have any additional questions.



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Its not one click demo so beware of this! They are going to want to to upgrade your entire system with documentation that takes you around in circles and when you have exhausted yourself trying to figure all this out your one click demo still does not work! I don’t have time for this, support is at the least a day away and I needed a working theme yesterday!

You can remove this post I got it to work,

Hi there,

We’re glad you could manage on your own.

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Hi, when is the next update for the theme planned?

Hello there,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress and you can always check the article in this link.



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Hi there,

I m trying to preview the demo but only i m seeing is the purchase page..not the demo… is this theme still supported?

Hi there,

Yes, we are still supporting it. You can see the demo on this link: https://grillandchow.qodeinteractive.com/

Let us know if you have any additional questions.



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Hello i wanted to ask you is there a possibility to remove the Cart icon on top of the header in the menu? from the “Pizza Home” demo.

And also the “Book now” and “Open Now” ?

Hi there,

Yes, you can remove these elements.

Let us know if you have any additional questions.



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Good evening, I bought the theme and installed it, but the Mikado options did not appear. Can you help me

Hi there,

Thanks for taking an interest! Have you installed the Core plugin and all the plugins that come with the theme?

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Why dont you update this theme on a regular base? WP Bakery is updated a several times but it wont update because its included in the theme

Hi there,

Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out, but if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.



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Hello, While importing the demo data I am not able to import default Burger Home slider.

Hi there,

Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328637-What-To-Do-If-Your-Sliders-Are-Missing-After-Importing-The-Demo

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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Hi guys, i have a pre-sales question. We like to buy the theme but as i see the last update was 6 November 19 and the Woocommerce support is up to 3.6.X while todats woocommerce is 4.1.x The same applies to wordpress version also. Is this going to work with the latest wordpress and woocommerce? Thanks in advance.

Hi there,

Thanks for taking an interest!

Due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.



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