11 Reviews
fantastic customer support! I highly recommend this product.
Author response
Thanks alot.
Excellent template Highly recommended!!!!
Author response
Thanks :)
I really like this theme design, but I especially appreciate the support from the developer. He is very quick to respond to questions, very helpful and knowledgeable, and just generally a pleasure to work with. I highly recommend this theme!
by Koler 6 years ago
So I am happy for 200% and I will be a regular customer of this team and therefore I want to write this response.
The beautiful design and accurate code speaks only about high quality of their product. Guys from the Templatation team helped me very much when I addressed to their support. I received the first answer in 5 minutes, I was very surprised such fast reaction in the day off!!!
Actually all my questions were because of my not attentiveness and setup of my server. As it was my hosting provider and also many others underestimate characteristics of the server and it causes some difficulties by demo content import. I strongly recommend not lazy and to read documentation or the data base which is provided by the author.
Thanks for your attention to clients once more!!!
Not worth.. It was just waste of money
Author response
Hi,
Whats the exact issue did you faced. Can you list just one thing that theme does not do which it says it does ?
And if you think it doesnt worth your money, I will be glad to refund your money. Just raise refund request please.
Customer support has been very helpful in accommodating my needs and helping me fix issues that I have!
Author response
Thanks alot :)
We Paid $59 for this theme. It will NOT download to our Wordpress that is hosted by GoDaddy. Please help immediately!!!
Author response
Hi,
Please contact here for help http://templatation.com/support/ with your WordPress wp-admin details, I will install/setup it for you.
And its my request that please reconsider the rating once I setup the theme for you. Its not fair to rate theme 1 star without even giving me a chance to help you. I hope you understand.
Great customer support
A nice theme, and i got immediate support
Author response
Thanks alot :)
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