Reviews for Guard Team - Security & Guard

Reviews for Guard Team - Security & Guard

Cart 309 sales
Well Documented

5 Reviews

for Customer Support

Hello, I purchased support for this theme and I am not getting any support response. After scrolling through other posts for this theme I am starting to see there are a lot of issues with this theme. I am too far into scrapping the theme and starting with something else. I really need to get this theme to work properly. So, my question is, how do I get tech support for this theme? Issues are:

The website takes forever to come up.
There hasn’t been any update since 05/27/21.
The website takes forever to come up.
Periodically lose tabs.
The website takes forever to come up.
Numerous errors with plugins/permalink-manager.
Need to purchase WPBakery Page Builder to update the plugin. This is supposed to be included.

Thank you

for Customer Support

customer support is appalling and it is a disgrace. The author is no were to be found if you want to contact them. They ask you to pay for support and as soon as they get your money, there is no support available.

I should have bought this item!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Author response

I'm sorry that you did not like the topic. We apologize and are ready to return your funds https://themeforest.net/refund_requests/new

for Feature Availability

Great theme that provided us everything we were looking for. Support was fantastic. Alex helped us troubleshoot any issue we had. Would recommend their themes to anyone!

Author response

We were glad to help. Thank you for purchasing our theme.

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