688 comments found.
I’m really having problems with my installation when I’m trying to use the Theme setting. Help me no please.
: Attempt to read property “base” on null in /home/u250771769/domains/sinfulcontact.com/public_html/wp-content/plugins/buddypress/bp-members/bp-members-notifications.php on line 211
Warning : Attempt to read property “id” on null in /home/u250771769/domains/sinfulcontact.com/public_html/wp-content/plugins/buddypress/bp-core/classes/class-bp-admin.php on line 769
Hi. I have a presales question. I like what I see and I am thinking of purchasing, but in my case, I need two types of members who will have two different experiences:
Member Type 1) These types of members can be called (operators). Operators register for free and then use a dashboard to create a listing for their experience (think about it as them creating a listing on Airbnb or Viator). When these operators log in their dashboard shows them what tourists apply to join their listing, and they can approve or deny the approval, or contact the tourist for more info.
Member Type 2) Let us call these members (tourists). They will pay for a membership, get to connect with other members and look at the listings created by operators. They can filter by country, category, tags, etc. When these tourists log into their account their dashboard should show other tourists that they can ‘friend’, they can follow or apply to listings by operators and see when they post in a feed (kinda like Facebook), and see messages and upcoming events.
Please let me know if I can do this setup with this theme. I understand this might need some customization on my end, but I don’t want to purchase and then these features just aren’t available.
Hi Jamaica,
Thank you for considering our Gwangi theme for your project!
For Member Type 1 (Operators), you can utilize the compatibility with [Paid Memberships Pro](https://www.paidmembershipspro.com) to create a system where operators register for free and use a dashboard to manage their listings. Paid Memberships Pro will also assist you in setting up a payment feature for Member Type 2. With the BuddyPress integration add-on for Paid Memberships Pro, you can further customize the experience for different membership levels. Please reach out to the Paid Memberships Pro team directly (https://www.paidmembershipspro.com/contact/) for specific queries regarding restrictions and features.
For Member Type 2 (Tourists), BuddyPress (https://buddypress.org/) and BP Profile Search (https://wordpress.org/plugins/bp-profile-search/) will be your allies. BP Profile Search allows you to create custom fields for profiles of Member Type 1. This way, the tourists will be able to filter the search. This, coupled with BuddyPress, enables tourists to connect with other members, view listings, and have a personalized dashboard experience.
While custom development is not covered in our support, you can explore these plugins and their documentation to tailor the user experience to your specific needs. We recommend checking out the links provided and reaching out to the respective plugin authors for more in-depth guidance.
As you know, Gwangi is a theme. We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. Buying Gwangi will help you get the same style and easily customize the general appearance of your website.
If you have any more questions or need further assistance, feel free to ask. We wish you the best with your project!
Best regards,
Hey guys,
Two questions 1. When people register on my website will they see all the people who registered on your platform or will they see only people registered on my website? Is it possible to do that they can only see people registered on my website? I need to build a small community with specific needs. 2. Do you have a horoscope search option?
Thank you
Hi alikdn25,
Thank you for your interest in Gwangi theme!
Regarding your first question, when users register on your website using the BuddyPress plugin, they will only see other users who have registered on your specific site. The users shown on the Gwangi demo are placeholders and are there to illustrate how the interface will appear when your actual users join your community. Rest assured, your community members will only interact with individuals registered on your website.
As for your second question about a horoscope search option, You can filter by horoscopte thanks to BP Profile Search. This plugin allows you to create several custom fields such as “City”, “Country”, “Age” and “Horoscope” and use them as filters to search for specifics members.
BP Profile Search allows you to create search forms that can be displayed on your pages, like the one in our Dating demo. You can edit the search forms by visiting “Users > Profile Search” in your dashboard, where you will find every existing profile search forms.
To learn more about BP Profile Search forms, please read the following article from our documentation: https://doc.themosaurus.com/add-new-fields-to-homepage-search-form/Feel free to reach out if you have any more questions or if there’s anything else we can assist you with.
Best regards,
Hi, is this theme fully tested on Wordpress 6.4.x? the description mentions up to 6.2.x Many thanks
Hi Estudio530,
Thank you for your interest in our theme.
Indeed, we’ll update this information in the following days. All is working fine with the last version of WordPress. 
Best,
Hi! I sent you an email with pre sale questions, could you attend it?
Hi,
We just replied to your email. 
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Cheers,
Hi Team is Gamipress or Mycred support available?
Hi Lavrrr4,
Thank you for your interest in our theme. 
Be sure our theme is compatible with GamiPress.
Note that Mycred plugin has not been tested with our theme. However, it should work correctly, but you might need to add some extra snippets to make it fit perfectly with Gwangi.
Best,
I want to add an option to register when you log in to the site directly and it appears in the form of available groups and automatically appears in the group that was selected
Is there a modification option in the form that appears at the beginning of the site with the name (Find your Life partner)
I also want to hide chat and friend requests
And does this data come by email or does it appear in the dashboard
Is there an option available to hide the phone number of the member, but it appears to me in my dashboard
Hi Bassam,
Thank you for reaching out to us!
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
In case you have exceeded your support license: No worry, you can extend your support license anytime from your envato profile in Download tab. More on this in this article from our documentation: How to Extend your Support License? Once your support license is extended, you’ll be able to reach out to us on our support forum. This way, we’ll be able to investigate and find out how solve this.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
Hi there, I would like to know if your theme is able to do the following:
“TeachSwap” serves as a digital hub for teachers desiring a change of scene. Here’s how it works:
Sign Up: Teachers register, entering their school, subject, and years of experience.
Preferences: They set their desired location, grade level, and other specifics. For instance, a New York math teacher might target a switch to California.
Matchmaking: Using these details, “TeachSwap” identifies potential swaps.
Notification & Payment: When a match is detected, both parties are informed. To proceed, each pays a fee to “TeachSwap” to facilitate the exchange.
Connect: Post-payment, both teachers engage privately, deliberating finer details and next steps.
“TeachSwap” transforms the often arduous process of job relocation into a streamlined experience, making position exchanges seamless while ensuring a secure platform for educators seeking new horizons.
Hi AFM248,
Thank you for your interest for Gwangi.
You can achieve most of these features by installing severals plugins. I’ll try to be complete:
You can set any profile fields you’d like in Dashoard > Users > Profiles Fields. For exemple: school, subject, and years of experience.
Then, you could consider adding a Location field and using Google Maps autocompletion by installing and activating BP xProfile Location plugin. It is a very powerful plugin that integrates well with our theme or BP Maps for Members plugin.
Our theme is compatible with MatchPress, a plugin we built. It adds powerful matching features to BuddyPress like Member likes, skips, super likes and conditional private messaging!
Finally, our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.
Note that there is an add-on for MatchPress. With the MatchPress for Paid Memberships Pro add-on, you’ll be able to restrict access to members’ profiles if visitors haven’t yet paid for premium access. In addition, you can limit the number of likes sent per day based on the user’s membership plan, as well as Super-Likes and private messages.: https://matchpress.me/products/matchpress-for-paid-memberships-pro/
Note that the MatchPress will notify the teacher when another teacher likes him in return. The notifications will not happen on their own, the user must go to the swap page and swap user manually to get the Match notification. This topic might catch your attention: How Does Matchpress Match Members?
Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.
Hope this will help you.
Best,
Hello, I’m going to set up your Theme. I don’t want to weight my site from the very beginning avoiding contents and plugin not necessary. I see in the set up process “Import Plugin” and “Import Content” in Advanced mode, is it possible basic mode? what i should or not import to reach my purpose of lighter site? Thank you 
Hi Giovanni,
Glad to read you choose to work with our theme. We hope it will meet all your expectations!
You can start the setup to select the demo that suits more your needs and at the “Install Plugins” step, you only select the plugins you need. Then, you can skip the import step. Then, you’ll will be able to start from a completely clean install, with all plugins you need. 
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
Hello. The text goes to “Recent Replies” dating.gwangi-theme.com/forums/ , to classic.gwangi-theme.com/forums/ it’s normal
Hello. Adding images to the forum can be done using “Inline Image Upload for BBPress”. Is it possible to make a spoiler to place images and large text or attach a “Justified Gallery”?
Hi Alv1,
Thank you for reaching out.
I’m sorry, I don’t understand your first comment.
Concerning images, you can use this plugin : bbPress Multi Image Uploader.
This plugin will allow you to upload severals images in a reply on a topic. 
Hope this will help you.
Cheers,
Hello. On a 15-inch screen, laptop or in Chrome “View code” change PX – the text is displayed poorly, here is a screenshot disk.yandex.com/i/z05tGWvEBU7ttA
Thanks for the plugin, it works. You can scroll through images in Lightbox using “Ultimate Lightbox”, but there you need to select a specific CSS class, identifier or selector. But I don’t know how to do it for “bbPress Multi Image Uploader”...
Hi Elv1,
Thank you for your feedback!
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
In case you have exceeded your support license: No worry, you can extend your support license anytime from your envato profile in Download tab. More on this in this article from our documentation: How to Extend your Support License? Once your support license is extended, you’ll be able to reach out to us on our support forum. This way, we’ll be able to investigate and find out how solve this.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
can I refund?
Hi,
For all refund requests, please start by reviewing the Envato Refund policy: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- https://themeforest.net/page/customer_refund_policyIf your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.
Thank you in advance.
Hi, how can i hide the “switch user role” button so that users cannot switch their roles?
hi please ignore this question
Hi Angus0,
Thank you for reaching out to us! I’m glad to read you’ve been able to find the answer to your question. 
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
In case you have exceeded your support license: No worry, you can extend your support license anytime from your envato profile in Download tab. More on this in this article from our documentation: How to Extend your Support License? Once your support license is extended, you’ll be able to reach out to us on our support forum. This way, we’ll be able to investigate and find out how solve this.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
Pre sale question:
Is there any feature available to filters members by there geolocation. And what about profile custom fields?
Thanks
Hi Dev-asad,
You could consider adding a Location field and using Google Maps autocompletion by installing and activating BP xProfile Location plugin.
It is a very powerful plugin that integrates well with our theme or BP Maps for Members plugin.
Best,
I’m having issues with BUDDYPRESS with the theme ’’Gwangi’’ . I’ve contacted their support, but it’s been weeks without any response, and I’m stuck. I’m getting messages like “Deprecated: Creation of dynamic property BP_Core::$adminbar_myaccount_order is deprecated in /home/sc1xliw5296/Valorisemoi.com/wp-content/plugins/buddypress/bp-core/classes/class-bp-component.php on line 206”. I don’t understand the problem.
Hi Gleads,
Thank you for reaching out to us!
Sorry. Be sure our team will reply to you as soon as possible.
Best regards,
I am using the plugin Block/Suspend/Report users. It looks good on desktop but I do not like the secuence in responsive version.
Screenshot: https://www.werny.it/blog/wp-content/uploads/2023/07/IMG_0381.jpegThe „Private message button“ moves in a submenu. I want this button instead of the „block user“ button and move the other buttons in the submenu.
Is there any way to do so? Buddypress.org says I have to contact the plugin developer. The plugin developer says I have to contact the theme developer. And I am pretty sure that you will say that I have to renew support :/
Hi studiocreation,
Thank you for reaching out to us!
First of all, please be aware that the Themeforest comments page is dedicated to presales questions.
So, we invite you to post any questions or requests for help on our support forums: https://support.themosaurus.com/ No worry, you can extend your support license anytime from your envato profile in Download tab. More on this in this article from our documentation: How to Extend your Support License? Once your support license is extended, you’ll be able to reach out to us on our support forum.
Concerning your request, if the plugins’ authors don’t want to help you, I’m afraid it requires customization work. We wrote an article about that and I think it might catch your attention: https://doc.themosaurus.com/do-you-offer-custom-development/
Best regards,
pre purchase question please
1. media storage issue
a community site requires lots of storage space for member uploaded videos etc.. Since no wordpress hosting provider offers the required storage package nor video streaming infrastructure.
cloud based video stream and photos provider is a must to support a large scale community site
bunny stream is a good cloud media storage provider.
That’s what holding me back from buying this theme license.
Please integrate bunny stream API into your theme.
It will auto upload all site uploaded media to bunny.net cloud. it also auto process uploaded media and creates adaptive video resolution to viewers.
2. there is a buddymeet addon to buddypress . this provides video conferencing for buddypress members. in a browser but it doesn’t come with an icon .
Can you add that for me after purchase?
3. Missing event module in buddypress.
being able to schedule events in a community is a core feature.
which event plugin can i use that is integrated with buddypress and compatible with your theme?
Best Regards
Hi simonsitto999,
1. To integrate video, we recommend to create a YouTube channel. YouTube videos are easily integrated.
2. We thank you for recommending this plugin. In acse you buy our theme, don’t hesitate to create a feature request in our support based forum.
3. We use The Events Calendar and The Events Calendar Pro for our demos. This plugin can be combined with an add-on providing features specific to community websites: User-Submitted Events for WordPress. This add-on will allow users to create their own events and share them on your website. For more, you can always ask directly to the plugin authors or visit their website. They will be more informed and better suited to help you: The Events Calendar support
Best,
I ask for a refund but i still waiting for it. Give me my money back
Hi Jhova86,
We replied to you. 
At this point, we’re waiting for your feedback to determine what exactly is the issue.
Have a nice day,
Can I get a refund? This isn’t working for me.
Hi Adchix,
Sorry to read our theme doesn’t suit your expectations.
For all refund requests, please start by reviewing the Envato Refund policy: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- https://themeforest.net/page/customer_refund_policyIf your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.
Thank you in advance.
Hi pre-sale question. Is it possible to set a default Profile Photo and default Cover Image with this theme? Thank you
any chance of a reply to this as I want to buy the theme, thank you
Hi,
Thank you for your interest in our theme.
There already is are default profile and cover images. You can change them by creating a child theme or with a php snippet in case you wanna use yours.
Please note that customization work is not part of the support we will provide.
Best,
We are using Classic demo. These options 1) and 2) below in theme options ( Buddypress section of Customize page) are special for Gwangi theme and make it stand out compared to other Buddypress themes, but seems not working now. These information are displayed anyway whether you tick the box or not. Great if you can take a look and check in your demo site!
1) Remove the number of members, member types on Member search (Member Directory) page. 2) Hide the Groups count, Group action text, Group types on the Groups directory page.
Hi Fungody,
Thank you for reaching out to us!
All is working fine on our side. I think a third party plugin might mess with this feature. Note that it might be a cache issue.
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.
In case you have exceeded your support license: No worry, you can extend your support license anytime from your envato profile in Download tab. More on this in this article from our documentation: How to Extend your Support License? Once your support license is extended, you’ll be able to reach out to us on our support forum. This way, we’ll be able to investigate and find out how solve this.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
Thank you for your swift reply. We turned off the security plugin we are using and actually that is the only 3rd party plugin. But we installed Buddypress a week ago and it is Buddypress Ver.11. Do you think this could be the reason of our issue?? Because we also tried some codes to hide member count which are available on the web, and nothing works. Hope you guys make this Gwangi theme officially compatible with Version11 soon.
Thank you for this beautiful theme anyway…
Hi, be sure our theme is compatible with the last version of BuddyPress.
We made a fresh new install on our side to test this feature, but all is working fine.
I’m afraid at this point we need to investigate. In order to do so, don’t hesitate to reach us on our support forum.
Best,