Discussion on Gwangi - PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme

Discussion on Gwangi - PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme

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644 comments found.

Hi Good morning. I bought your matchpress plugin and it doesn’t work with Buddyboss. I tried using your support but it won’t register me.

Please I need an urgent solution or if it doesn’t work…I should know what next step to take.

Thank you.

Hi,

Thank you for reaching out.

Could you please send us an email at sales[a]themosaurus.com with the desired username, email and MatchPress purchased code so we can register you on our support forum manually?

Best,

Hello, I have a question. My client would like to implement membership for purchasing access to the site directory.

Should I implement woocommerce and subscriptions by myself from skratch or is there like a prebuilt demo / feature for this inside the theme?

Thanks

Hi Ipergraphic,

Thank you for buying out theme.

There isn’t prebuilt demo for this feature as it’s specific for everyone. Our theme is compatible with WooCommerce Subscription and PMPro.

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

royravi Purchased

Hi. Is it possible to have html version?

Hi Royravi,

Thank you for your interest in our theme.

Please be aware that our demo have been build with Gutenberg editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.

Unfortunately, there is no HTML version of the theme.

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Thank you for understanding.

Hello,
I need to build a website with the following specifications:

1. There will be 2 types of users: Athletes and Managers
2. There will be membership plans for Athletes. According to their plan they should be able to create a profile page and upload information about theirselves, videos, etc.
3. There will be membership plans for Managers. According to their plan they should be able to view and search among athlete profiles
4. In both user types, there should be restrictions on what they are able to add (for Athletes) or view (for Managers)
5. Recurring payments must be available.


Is your theme compatible with all the above?

Hi Tunik,

Our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.

To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to answer you: paidmembershipspro.com/contact

Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.

Best,

Hello. I tried to create an account on https://support.themosaurus.com/ but it doesn’t work. My credentials are invalid. When I ask for lost password, I get nothing. I did an import of sample data on https://passion2meet.com/, but the “members” part was not imported. Example here: https://passion2meet.com/members-lists/ Is there a procedure to follow to have the same result as on https://community.gwangi-theme.com/members/? Thank you :-)

Hi Alizee,

Thank you for reaching out.

We’re sorry to read you’re facing an issue when registering. Can you confirm me you validated your account by clicking on the link you received by email?

Can you please send us an email at support[a]themosaurus.com with the email address you used to register? This way, we’ll make sure to create your account successfully.

Best,

Hi… I purchased the theme and its a wonderful one but elementor is not working probably and I tried to login to contact the support but they give me error in login data and can’t get a new password via email

Am trying to login via this link: https://themosaurus.com/wp-login.php

Hi,

Thank you for buying our theme. We hope it will meet all your expectations! :)

Please be aware that this is not the link of our support forum. Please try to log here; https://support.themosaurus.com/

Let me know if you’re facing any issue when registrering.

Best,

Signing up for support is a NIGHTMARE. The theme is amazing.. but there are bugs. When I set a profile to private or friends only – It remains public.

Hi Brandon,

We’re sorry to read that. Can you please tell us why exactly you weren’t able to register a new account on our support forum?

User Profile are manage by BuddyPress, not our theme. Anyway, we are not sure to understand your issue and would like to help you. Once we’ll be able to complete your profile on our support forum, I invite you to report this issue there.

Best,

We think we found your account and all seems to work fine. Can you please send us an email at sales[a]themosaurus.com with the email you used to register? This way, we’ll be sure that you are well registered.

Best,

Hi, questions please:

.1. this is multisite able? Installed on a subdomain

2. I want a membership website where people pay a one time fee and then have access to posts, pages, products? Is this a good theme for that? Anything extra needed?

Thanks.

Hi Homme143,

Thank you for your interest in our theme.

  1. Our theme can work on a multisite network.
  2. Our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.

    To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to answer you: paidmembershipspro.com/contact

    Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.

    Best,

Hope this will help you.

Cheers,

WHY is the site crashing when I delete the footer widget.It wont let me change footer content so I delete it in the widget and the site crashed why.

Hi Eryx,

I’m afraid we don’t have any explanation at this point as it makes no sense.

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

We would like to take a look. Can you please report this on our support forum? https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

Where can I change the colors of the members search? Its all too dark in the mentor demo https://studio-creation.it/search.jpg

Hi Studiocreation,

Thank you for reaching out to us!

Please be aware that the Themeforest comments page is used only for presales questions.

We invite you to post any questions or requests for help on our support forums: https://support.themosaurus.com/

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

My support period is over. Come on: I only want to change the background color from black to white. You can help me with that!

Hi studiocreation,

We already answered some support questions of yours on the comments page.

Our theme uses variables to make the customization easy. Changing the background of posts should help you.

Don’t hesitate to extend your support license to post support requests on our support forum in case you need further assistance.

Best,

Hallo, ich war in der Annahme, das dieses Theme auch BuddyBoss unterstützt. Das funktioniert aber offenbar nicht wirklich korrekt?!

Hi Andreas,

Thank you for reaching out !

We only take questions in English. Could you translate your request to help us understand your concern, please?

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

And how can I modify the details on the HOME Page from the MENTOR Demo install? Cannot find the infos in the widgets

Hi,

Please be aware that our demo have been build with Gutenberg editor. In consequence, the imported content will be aimed at this editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.

Be aware that we only take support request posted on our support forum. So, we invite you to post any questions or requests for help on our support forums: https://support.themosaurus.com/

Best,

I want to translate some stings on this theme from English To German, since some strings will not be translated automatically (years, submit, Lost your password, ecc).

How can I do that?

Hi StudioCreation,

Thank you for reaching out to us!

This article from our documentation might catch your attention: Translating a Single Word.

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

Hi, i just wondering if you guys are planning to create a native mobile app that syncronize with this wordpress in the future? or it’s imposible? thx

Hi Assalole,

We do not plan to make an app. We dedicate our work to WordPress which is not dedicated to make an app.

Actually there are some third party plugins that might help you convert your WordPress website into an app, but I wouldn’t recommend using them as they are not notable for providing great performing apps. You might mostly end up with a sluggish version of your responsive website that might frustrate your members.

The most notorious system is AppPresser but there are others. For more, please read the following post: https://www.wpbeginner.com/showcase/best-plugins-to-convert-wordpress-into-mobile-app/

Our suggestion is to create your very own mobile app with a framework such as React Native and try to reach the WP-API activated on your website. Sadly, this will obviously cost you, but this will have a real mobile feel and perform very well.

Cheers,

tima369 Purchased

Hi,

1- I plan to buy the theme. I want to make sure it supports RTL because I have an Arabic site, and if any RTL style issues have been reported before.

2- Could I use poedit to translate the theme?

3- Is there a demo to look into Admin Panel in order to understand the level of customizations.

Thank you

Hi Tima369,

Indeed, our theme supports RTL.

You can use Poedit to translate your website. I think this article from our documentation might catch your attention: https://doc.themosaurus.com/how-do-i-translate-my-website/

I’m afraid not. However, as you might know, all Gwangi demos are using the same theme, only customizer options are different. Moreover, our demo have been build with Gutenberg editor. It is the default editor for WordPress and it is recommended for many reasons, including its ease of use, speed and lightness.

Best,

ZIPHOM

ZIPHOM Purchased

Brilliant theme! I purchased it months ago and I’m still very happy with it. There’s additional functionality that I need for my platform. Do you provide any customization work and if you do, how do I go about requesting it?

Hi ZIPHOM,

Thanks a lot for your kind words!

Unfortunately, we do not provide customization work. If you want to go further, we advise that you hire a freelancer to do it for you.

We don’t have a dedicated freelancer for this kind of work either so If you’re on a tight budget, we recommend you to require the services from Fiverr. This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

Best,

How do I customize the page title? I want to place images as in the demonstration.

Hi Tayronasoft,

Thank you for reaching out to us!

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

Hi

Gwangi does not seem to be compatible with php 8 (look ok on the front but critical error when trying to edit page, customizer or going in admin) Do you plan to make Gwangi compatible with php 8 soon ?

Thanks

Regards

Johan

Hi Johan,

Thank you for reaching out to us. :)

Be aware that we added this to our to do list.

We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.

So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/ This way, we’ll be able to help you find out from where exactly this issue is coming from and how we can solve this. Please don’t forget to share your ThemeForest purchase code with us when you register your account.

Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.

Best regards,

anounog

anounog Purchased

may be you have been sending activation to my website email, just to let you know that the site it’s actually down and i can’t see anything may be that’s why i didn’t receive nothing from you in my regular email, use my regular email that i send in my last message, j......@yahoo.com

It has been send to this address. Did you check your spam?

Specific Questions 1> Can Data Be Uploaded in Groups with all these 15 Fields? Around 1500 Members in Approx 10 Groups. New Members will also fill up these 15 Fields Sample Data PFA https://easyupload.io/3yt725 2> Can The Theme be applied for a Alumni Website? 3>Users Should be able to search members based on these fields and connect to each other. 4> Images can be added by Members. > 5>Payment gateway for New Member Registration.

Hi Sudhiranjandas,

Thank you for your interest in our theme.

1. Upload data

Note that groups are manage by BuddyPress plugin. As this question is related with the use of this plugin, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: https://buddypress.org/support/

2. Alumni website

Indeed, this theme could perfectly fit as one of its main feature is to create a community.

3. Search members

Our theme is compatible with BP Profile Search plugin which allows you to search a member depending on profile fields.

4. Allow users to uploads media

Our theme is compatible with MediaPress and rtmedia plugins. If you are looking for a Media Gallery solution that provides pleasant experience for your users, I’m sure one of these plugins will suits your needs.

5. Paid users

Our theme is compatible with Paid Memberships Pro, which allow you to restrict content or areas of your website that will only be displayed to premium members. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions.

To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to answer you: paidmembershipspro.com/contact

Please note that no premium plugin or add-on has been included in our theme package. Our theme is compatible with different premium plugins but they have to be purchased separately.

Best,

Thanks- also is the theme compatible with wp-bakery?

Hi Sudhiranjandas,

I’m afraid our theme is not compatible with WP Bakery.

Our demo have been build with Gutenberg editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.

Best,

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