The theme has a quite good design, but it comes with very few Elementor pages. Overall, the Elementor integration follows bad practices, and even if one can say it's fully compatible, it is as the matter a fact quite messy. I give up with this one and looking for another theme with better and more complete Elementor integration.
Author response
Hi Adage,
Thank you for your honest opinion. :)
Our theme is compatible with both Elementor and its pro version.
Please be aware that our demo have been build with Gutenberg editor. In consequence, the imported content will be aimed at this editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.
You should know that we have developed our own blocks called Grimlock (Grimlock Wrapper, Grimlock Query, Grimlock Divider, …). These blocks will give you a lot of customization possibilities. You shouldn’t feel limited.
If you wish to use Elementor, simply import the provided templates like explained in this article from our documentation: Installing the Elementor Demo version Manually. Then, you'll be able to edit your pages with Elementor builder.
Best,
Exceptional theme to build communities.
Author response
Hi adarshbenzlal,
Thank you for your great rating. We're glad to read that Gwangi meets your expectations!
Cheers,
القالب مميز، والدعم الفني والفريق مهتم بالتطوير والمتابعة
تحياتي لكم
The template is distinctive, the technical support and the team is interested in development and follow-up
greetings to you all
Author response
Hi Aiacademy,
We thank you very much for your awesome rating! It really motivates us to continually improve our theme.
Wish you the best.
Cheers,
The basics of the this do not work. Their support platform has not sent me an activation code. When I set a user profile to (Private or Friends Only).. it remains public.
Seeking a refund at this time.
Author response
Hi BrandonLaVere,
Thank you for your feedback. When registering a new account on our support forums (https://support.themosaurus.com/), you have to share your ThemeForest purchase code with us. This code is generated by Envato. You can download this code in your envato profile, in the Download tab.
I'lm afraid we do not understand your issue. We really would like to give a try. First, we'll look into making sure that your profile on our support forum is created correctly so you can report your issue there and we will be able to help you.
Best regards,
Can't say enough good things about the Themeforest folks. Really outstanding products and the support has been amazing.
Highly recommended!
Author response
Hi mslifka,
We thank you very much for this amazing feedback! We're glad to read you've been pleased by our theme and support.
We wish you the best!
Cheers,
The themes are really beautiful. I bought Gwangi and I'm very satisfied with it. If you have a technical problem or a visual improvement to bring to your theme, the team will be available for you. It is really very very appreciable to be supported in case of problems. I often had to deal with Manathan which brought me many solutions. Thanks to him and thanks to the whole team for the excellent work. I recommend this team and all of their work.
Author response
Hi,
We thank you for your great feedback. We're really happy to read such a great rating. We really working hard on our themes and this feedback motivates us!
We are happy to read that our support satisfies you, thank you.
We wish you great success with your website!
Cheers,
by LiaBWP 1 year ago
This theme is worth every penny spent on it. The quality of the design, customizability, features, support and code is amazing. I've been amazed with the ways I've been able to customize it and how integrated everything is. Themosaurus did all the heavy lifting so that I could enjoy designing a very customized site that looks amazing.
Money well spent!
Author response
Hi LiaBWP ! Thank you so much for this kind review. We'll really appreciate your enthusiasm, it gives us all the motivation to continue on improving our item !
The theme it's nice, i like it !
The support also it's OK!
I recomand this theme
Author response
Thank you very much d_alinus2004! We really appreciate the kind feedback and we're also very happy to read that you're enjoying working with our theme!
This is a reasonably good theme let down by poor support and an unhelpful, unfriendly attitude towards customer success.
Author response
Hi boogieboa,
We're sorry if our support policy does not reach your standards. It seems like you have been choosing the wrong medium to get support, which makes looks unhelpful or unfriendly.
To be clear, we do not offer any support via our ThemeForest comment threads. If you need further help, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
You can rest assured that we will handle your request as soon as possible.
Best regards,
This is a beautiful Theme and the support forum is excellent! Always providing helpful information and advise.
Author response
Thank you very much for this awesome feedback Plesey!! We really appreciate!!
It's an amazing idea to combine a social media network with a dating platform. The design is beautiful and the customer support very good. Loving the theme!
Author response
Thank you very much Wappiez, you'r awesome! We really appreciate your feedback and we're glad to read that you're enjoying using our theme!
Now it looks great, easy to use and more bugs fixed, thanks to the authors!
Author response
Thank you so much SarojD! We really appreciate when longtime users provide feedback and tell others how much we care about our products and how much we continuously try to improve.
Cheers !
It is true that nothing is so perfect in life because everything is relative to the personal taste of each individual but for my part I appreciate Gwangi's service and I highly recommend.
Author response
Thank you very for your detail feedback! We're glad to read that you appreciate working with our product and our support team!
tried many themes for communities, this is the best!
Author response
Thank you so much for your kind words! We really appreciate and we'll make our best effort to make our theme even better!
by N9WE 3 years ago
well , I like this theme but customisation is not really the best ..
Author response
Hi MYSTYLENETWORK,
Thank you for your precious feedback !
We're always looking for ways to improve our theme. If you're facing difficulties with the theme options, feel free to ask us for more help on our support forums.
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, walkarounds, code snippets or video tutorials in order to help you to find the best solution.
So, we invite you to register a new account and post any questions or requests for help on our support forums: https://support.themosaurus.com/
Please don’t forget to share your ThemeForest purchase code with us when you register your account.
Please note that our response time can be up to 1 business day. You can rest assured that we will handle your request as soon as possible.
Best regards,
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