QuanticaLabs

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836 comments found.

i did not find the child theme included in the download package. please advice.

Hi, I have a bug at the timetable widjet at homepage at mobile version, just for one day I don’t get the timetable I only get this message “no classes for today” but only at mobile version, at desktop everything is fine. Do you know how could I fix this? I have tryed to upload latest theme version but it breaks my page. http://www.tennis-park.net Thank you.

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

How easy is it for a user to modify the monthly calendar to update class times? I’m looking for a WP theme like this one, but need the calendar to be easy to modify by someone with no HTML skills.

You can add as many columns (weekdays) as you would like to but if you add too much, the table will be squished. You can add more events and use categories in the shortcode to display only certain of them. Calendar is showing all hours assigned to weekdays as long as you won’t remove them.

What user level can modify the schedule? Can it be an author or contributor, or does it have to be an administrator?

You need the same user level as for creating/edit posts. In case you’ll need to change that, our support team will help you.

srm1503

srm1503 Purchased

I would like to use the sidebar header. But I wish to have a different header for each page. I’m aware I’ll need CSS in page builder on each page, but do not know what to input. Can you please advise? Great theme. Thanks

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

srm1503

srm1503 Purchased

thank you. topic created via the forum. shall await reply.

hi, I have a problem, I installed the theme and I clicked on “import dummy content” key, but I can’t see the demo. why? Please Can you help me?? thanks

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Sticky Post not working , http://prntscr.com/b9unty it should came to the frist post but it does not do that

When you try to change a slider photo or logo when you do insert into post it wont work

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

hi guys, a little stuck here:

Just updated the theme to the latest version, but Visual Composer is no longer working, life-site now stuffed up.

When I click on VC update instructions, it takes me to your support desk, but as my support just expired, as I discovered, I can’t access that.

Not looking for support actually, just a working update. Surely I don’t have to pay $41.30 to get a working update on the theme and its components, correct?

That would be a first.

How can I please solve this issue properly and fast?

Thanks

oops, apologies.. I was able to log into the read-only forum and find the instructions… thanks

It’s good to hear! You’re welcome!

Any chance you guys will be updating the menu styling form mobile devices? The dropdown is a little tacky, no? Otherwise I’m in love with the features, design and functionality.

Yes, we’ll probably provide an update for mobile menu with next theme version in a few weeks. Thank you!

Hello,

We’ve been using GymBase version 7.3 (with Wordpress 4.5.2) and now we need to change class schedule after a long time but unfortunately timetable doesn’t change as I add new classes and class hours. Should we upgrade the theme for working theme? Or how we can resolve this problem? I hope we don’t need to buy extra support for a working theme again…

Hello,
It’s hard to say what is wrong in your case. We’ll need to investigate that. You can update theme to the newest version and check if that will help, if not, please extend support period and create new topic on our Support Forum, our team will help you with that.

hi, why appear this blank space in three columns

http://prntscr.com/bpv060 http://prntscr.com/bpv0uk

What is the error?

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

I have just updated to latest theme but wpbakery visual composer will not update to latest version and so coding is broken. please advise asap

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

I try to update my theme and it breaks my entire site. how do i properly update the theme? i haven’t updated since version 5.

Hello,

Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

domgarga

domgarga Purchased

Hi, have purchased the full-featured Timetable Plugin (http://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836) to enable the half-huor feature which is not supported by the theme. How I can replace to the existing timetable of Gym? My support expired on yesterday but I hope you’ll still reply. Thx

Hi, please create a topic on our support forum under timetable plugin category. Our support team will help you.

Are you telling me to have the demo look the same as advertised I have to pay extra?

Ok. Thanks. Confusion on my behalf.

I am having a problem where the main page shows a lot of text (as shown in the screenshot I emailed you) and all the ‘posts’ have repeated 4 times – e.g membership cards window, whats next window, etc (as shown in the screenshot I emailed you).

You’re welcome!

Hi. after being instructed I can only get an answer to problems via the forum and not via email here is my post: I am having a problem where the main page shows a lot of text (as shown in the screenshot I emailed you) and all the ‘posts’ have repeated 4 times – e.g membership cards window, whats next window, etc (as shown in the screenshot I emailed you). Any help would be appreciated. Cheers

Hi,
The support forum is here: http://support.quanticalabs.com I’ve already gave you this link before. Please register an account and create a new topic, we’ll answer as soon as possible. Thank you!

Hello On the classes page, please how could i do to display several trainers when clicking on the button (i’ve several trainers for the same classes in my admin , but only one is displayed) http://quanticalabs.com/wp_themes/gymbase/classes/#gym-fitness-trainers thanks

Hello,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

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