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I am having an issue with the schedule in the theme that I’m hoping you can help with. You can take a look at the page here: http://goo.gl/fZcQZo
If you look on Tuesday near the bottom, you will see that there are 3 classes but there aren’t any separators between them. Is there a way to fix this?
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, nice theme.
One question, i need an “editor” role to be also a “calendar manager” or something similar.
Is this possible ?
Thanks a lot.
Hi,thank you!Please try for example with this plugin: http://wordpress.org/plugins/user-role-editor/
Just purchased and trying to download/unzip/import. I’ve watched the video but I don’t have speakers/sound.
Are there written instructions anywhere?
The video is without sound. In case you have any problems/questions about theme, please use our Support Forum. Thank you!
If you buy this theme, can I get a file with an example of content, such as in the demo Live Preview?
Hi,Yes, xml file is included.
Hi, I’ve purchased the latest version of your theme but after installing it, setting up homepage and blog page, adding the widgets on homepage, etc., news are not showing on left column of homepage. Am I missing something?
Hi,Please check if you’ve [latest_post] shortcode added on your home page and if you’ve any posts added under ‘Posts’.
Thanks for your reply. But I don’t see any sidebar called “Sidebar Home Left”. Only “Sidebar Home Right” which I’m using for an ad banner. Check here: http://grupoiconica.com/site/
Just go to Pages->HOME->Edit and add in page content editor [latest_news] shortcode.
Awesome!!!. Thanks a lot. Enjoying your theme very much!!!
You’re very welcome! Btw. If you would like to give a feedback on item, please take a moment and rate it in your Downloads section.
OK, i fix this already.
Ok, good to hear that!
Is it possible to have different colors for classes in timetable? For example cycling red, cardio blue…?
Yes, you can set color for class on class edit page under ‘Options’ box. In case you’ll need more help, please use our Support Forum.
Hey guys, I think I finished the website using this theme, what do you think, does all work well? http://livadacentar.com , any comments welcome!
ps. to creator, what is this file doing? (numbers instead of dots) ”..............-header.php.wpseobak” its dated 30.10.2013. looks a bit weird?
Your site is looking good, thank you for sharing url. About mentioned file it has been generated by some plugin and it isn’t a part of theme.
how do to translate “timeago” .
Need help! I cant find where I need to go to start a support ticket!
This is dumb! You guys dont even answer your support tickets! I had already found it and sent a ticket over days ago. Can someone hlep me or not?
Please send me url to your topic on our forum, I’ll check it. We’re answering all questions up to 24h (work days).
Notsure I follow. the url of my website?
No – the url of our support forum topic from our forum: http://support.quanticalabs.com Where as I assume you have created a topic.
i did not go to the forum i created a support ticket! You wasting time I need help!
I dont know the URL
You didn’t create support ticket in my system, you’ve probably did that on Envato support. That ticket won’t come to me – that’s separate support system regarding marketplace issues, not items issues. You need to create topic on my support forum, as I’ve wrote in my first comment above – http://support.quanticalabs.com You can find my support rules here: http://themeforest.net/item/gymbase-responsive-gym-fitness-wordpress-theme/2732248/support
GOOGLE FONTS in 3.8
Hello, I updated my client’s wordpress install and the Google Fonts have disappeared
Hello,Works good for me, please send me url to your site, I’ll check what could be wrong.
i’ve installed an all new Wordpress and this wonderful theme, but no demo content appears, although it has been installed.
Maybe you can help me!
Thanks, but on your site there’s an “Error establishing a database connection”
Yes, you’re right. The problem has been resolved. Feel free to ask on Support Forum.
Hey folks, great theme but need some help.
I need more than 5 classes on the timetable it it’s not letting me. I have registered, logged in etc to the support forum but it’s still saying I have no access to the GymBase cat.
Hi,If you’ve purchased more than one item from us, you need to verify you another purchase using this form http://support.quanticalabs.com/account/verify_purchase/
Found that, thanks. Still can’t find how to have more than 5 classes though Any idea?
You need to add more classes under ‘Classes’ submenu in admin area.
Hello! I can not insert the contact form. Appears all mangled. What can I do to fix it?
Hello! On my home page the slider2 not appear or load the image. What can I do to fix it? Site: www.adrianobetelli.com.br
I’m sorry, but I really expected a lot more from a commercial theme that I paid for, and this Theme has so many bugs and so many problems, it’s kind of hard to even know where to start. I ended up erasing the majority of my work on it in attempts to get the Classes to work correctly. The SLIDER majorly sucks.
The reason people BUY a commercial theme is they want ease of use and easy customization. IF I KNEW PHP, I’D HAVE MADE MY OWN DARN THEME!! Any kind of customization is so complicated, it ends up messing up other things in the structure of the site! Changing wordage on the site is so unwieldy and so all over the place, that I’m STILL running into things that have not gotten translated because I CAN’T FIND THEM. I’m about to give up and go to 2014 or something just to have something that works!
1) I did the whole translation thing, and translated everything, but still “LATEST NEWS” must be in some other file or folder or who knows what. How do i change it to “Ultime Novità”? And where is “No upcoming classes for today”?
2) Is the Classes Accordion menu and the upcoming classes widget finally working? I put a week’s worth of classes in, only to have it tell me there are no upcoming classes on the front page, and automatically accordion out to only the first one, making it look like only that one has an explanation or picture. Is there a way to keep the accordion all closed or all open as default until someone clicks on a class?
3) TIMETABLE has never worked, which is super frustrating as it is one of the only reasons people will go to the site. Can you please tell me how to get it to work? It’s updated, and I have now even RE-ENTERED EVERY CLASS yet again and it still doesn’t work.
4) SLIDER – is it possible to put in images that are less tall so the slider isn’t hogging the screen? At this point, I have major overlap of the content under the slider onto the bottom half of the slider and have no idea how to move the content under it DOWN.
5) Last time I got “help” from you, it asked me to go to a certain link to give you my login information, (“Hello, I’m afraid I will need your website credentials to figure what’s wrong with your classes. If it’s possible please send your website credentials, by using our contact form and include link to this topic.”) When I filled out the contact form included in the link, I got an email back from them saying “Thank you for your message to Envato support. First, I do want to apologize for the delay in our reply.
In this occasion, the author must have meant to send the credentials through the contact form in his/her profile page, as we are not able to provide technical support or help for individual items here at Envato Support.
Please log in using your marketplace account and then you will be able to contact the author directly via his/her profile by visiting the link below:
themeforest.net/user/Quanti… | Scroll down to the bottom right, there is a form for contacting the author.”
SO WHERE THE HECK DO I SEND THE AUTHOR A DIRECT EMAIL? PLEASE ADVISE! THIS SHOULD NOT BE SO HARD!
We’ve already answered in your topic on support forum. You can find contact form on my profile page: http://themeforest.net/user/QuanticaLabs (right sidebar).
I love your theme and concept.
Is any way can you add ecommerce to pay your class listing online?
can you customize?
Thank you! You’ll need to use some plugin for this purpose. Such a functionality isn’t implemented.
I have a problem.
the slide with images in INTERNET EXPLORER is above the content of the news and do not understand why you do not see.
Can you help me?
Please check our answer here: http://support.quanticalabs.com/forum/topic/7336/problem-with-internet-explorer#post-34194
I love your theme but the only thing missing is a booking possibility in the timetable classes. Is there a way I could achieve that easily if I buy your theme?
Many thanks in advance for your answer.
Hi,It may be available in the future as an update but right now I don’t have plans to prepare such a functionality. You’ll need to find some plugin, which will help you to archive that.
Upon delivering the new website to client, while he started playing around with the Gallery, the items suddenly come up in a single column. How can this be changed so there are multiple columns as in the demo site?
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Please also post your site url. Thank you!
Cheers, created a post!
Hi there I was asked by the client if it would be possible to have two calendars as they have two rooms(halls) and they would like to have individual listing for those parts of the centre. Please let me know how to do that?
Hi,Yes, you can use many timetables. Here is the description of how to do that: http://support.quanticalabs.com/forum/topic/1712/timetable-for-three-different-fitness-centers-in-same-website#post-8301
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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