6 comments found.
Five days ago, I sent an email asking how to modify the color of the product description and How can I let the product description be on the left instead of the center, but not replied, can anyone help me?
Hi mate,
The last email we received from you was Oct 11, 2021.
And we responded quickly and gave you detailed instructions on Oct 12, 2021
Did you receive that email?
Kind regards!
I sent emails and attached my website on October 22 and October 25, but you did not reply!!!! And I also wrote my question in your comments, but you still did not reply to my question!!!
Q1:How can I let the product description be on the left instead of the center? Q2:How to change the color of the product description word?
Why did I send you two emails and leave a message with my question, but you didn’t answer any questions. My after-sales service is still five months away. Is this your service attitude?
Hi mate,
We did not receive any emails from you on October 22 & October 25.
Are you sure you sent it to: shopilaunch@gmail.com
Can you provide any screenshots that emailed us successfully?
We did not receive those emails from you.
If not, please send your support request with some images + URL for that page via: shopilaunch@gmail.com
We will check it for you!
Thank you so much.
Kind regards!
Hi, i need a support about the Purchase banner for the social proof in the left corner. What can i do to make it less recurring? People tell us it’s so difficult to navigate the web site easily. Thank you.
Hi mate,
We have responded to your email! You can check your email.
Kind regards!
No Shopify Theme was downloaded. Only a purchase certificate. Please send me the Shopify.zip file including all standard .liquid files and template
Hi mate,
After purchasing it successfully, you just need to download it:
https://help.market.envato.com/hc/en-us/articles/202501014-How-To-Download-Your-Items
Kind regards!
Hi,
Your .zip file does not work when importing to Shopify. I have tried downloading all of the different options available, and when importing to Shopify I get a message that a .liquid file is missing from the Theme template.
Thanks, Razz
Hi mate,
No need to worry, extract the file you downloaded from ThemeForest.
In this package include: guides, licensing, samples data and source.
You need choose one of all options which you want in SOURCE folder and set up for your website.
- Step 1: Please unzip the file Gyoga_v1.0.0.zip
- Step 2: Click folder Gyoga_v1.0.0, and then click folder Theme-Packages
- Step 3: Click folder source and select file .zip you want
Kind regards!
I apologize for my confusion, I should have drilled down into the files more. Thank you!
Hi mate,
You are welcome.
Enjoy it!
Kind regards!
Congratulations…Nice work..GLWS
Thanks so much
Good luck!
Thanks so much
nice work
Thanks so much