129 comments found.
The theme just got an update.
Changes: - added support for WordPress 6.2.x - added support for WooCommerce 7.8.0 - added support for PHP 8.0 - optimized CSS and JavaScript - Small bugs fixed Files: Most of the files in the theme have changed.
Kind regards
“Your theme (Hairdresser Child Theme) contains outdated copies of some WooCommerce template files.”
I think the developers run away
Hi please do open a support ticket at support.anpsthemes.com
Thank you and best regards
Hello! After the last wordpress update there are few issue. I open a ticket few days ago but im still waiting? is officially dead this project?
Hello … Are you still supporting the theme?
If not, please let me know so I can update my site with a different theme.
Thank You! Digital Chica
Hello I just installed this on my multisite and there is no theme options.
Hi, I purchased a hairdressing theme and successfully uploaded it to my website. Unfortunately, it is almost empty. I could see only the logo. There is no menus, no pictures, no texts. It means i will have to create everything from scratch. Please advise what to do. My business is at stack. I look forward to hearing from you.
Hello,
thank you for contacting us.
Once you install and enable the theme and all required plugins, you can install demo content with one click in appearance -> theme options -> dummy content.
If you have any questions, please open a support ticket: https://anpsthemes.freshdesk.com, and we will help you.
Best regards
Hi, thanks for your reply.
I don’t understand what you mean by dummy content.
Therefore, I would like you to install it for me.
Just let me know what I need to do.
Kind regards, Richard Ngangulu-Tubilenzo
Hi, i think I am no longer interested in your product. I want a refund since I cannot use it. Please don’t ignore this message. I look forward to hearing from you as soon as possible. Thanks.
My contact form doesn’t appear to work anymore, only parts of the form display and there is an error at the bottom of the page
document.getElementById( “ak_js_1” ).setAttribute( “value”, ( new Date() ).getTime() );
I’ve tried to troubleshoot it on my own but I can’t find reference to that code or my issue anywhere.
I also noticed when I went to update my fonts that they didn’t save properly, my support is expired but is there a way you can help with this issue?
Hi,
thank you for contacting us.
You can open a support ticket: https://anpsthemes.freshdesk.com/a and if it is a problem in our theme we will fix it.
Best regards
Hello, the Preview is broken on Themeforest. Can you please fix this? T.
Hello,
thank you for contacting us.
We checked it now and it is working. Can you try again?
Maybe there were some problems with the server and you couldn’t see demo previews.
If you have any questions, do not hesitate to contact us.
Best regards
Hello, thank you … Now the errors are gone. Looking good!
Is it possible to use it on 3 wordpress sites? I have a website with a landing page where you can select to visit the academy website or the clients website.. Like -> maindomain.com -> clients.maindomain.com and academy.maindomain.com. They all use the same domain name only 2 sites are subdomains.
Licencing is the Envato domain. We found this: https://themeforest.net/licenses/faq#landing-page-a
If you meant something else, you can contact the Envato support about it.
Hello, Please see https://www.alionapeluqueria.com/ the rev slider it’s not displayed properly. Please provide a fix. On another hand, https://www.alionapeluqueria.com/contact-us/ looks broken too…
Thanks
Hi,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com and provide wp-admin login data, because we only see the coming soon page.
Best regards
I already did it, once logged in, you can see all the pages in the front end.
Can you please provide us with ticket ID?
37520
We already replied on your ticket. If there is anything else, please keep conversation inside a ticket.
Best regards
Hi. I have updated the theme and now Revolution Slider, Easy appointment and some other functionalities are not working anymore. I also sent you a message through the chat, but didn’t have a reply. I understand I didn’t pay for the support but I paid for the theme and I’m expecting a working theme at least. thanks
Hi,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com and we will check it. If it is a problem in our theme, we will prepare an update which you will be able to download from Themeforest.
Best regards
Demo’s not working. Lots of error messages about deprecated functions.
Hi, thank you for the heads up, we will check it and fix the issues. Thank you and best regards
As someone else reported earlier, revolution slider completely broken after update to the latest version of the theme.
Also, the footer on my site gone now. You can see it here: https://www.qiyuansalon.com/
Please kindly advise.
Hi,
thank you for contacting us.
Please check the next article about issue with Revolution slider: https://anpsthemes.freshdesk.com/a/solutions/articles/12000082909
If you have any questions please open a support ticket.
Best regards
Thank you for your quick reply about the Revolution slider. It’s no longer an issue because I removed it after getting sick of dealing with it. Could you please help with the missing footer? Thanks!
Hi, please do open a a support ticket at support.anpsthemes.com, in the mean time we will check the current demos. Thank you and best regards
the demo shows some errors i cant see the full demo of the theme
Hello,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com and include valid purchase code, site URL, and wp-admin login data.
Thank you and Best regards
Hi I upgraded the theme and now the revolution slider is not working. I have everything up to date.
this is what is on the page: setREVStartSize({c: ‘rev_slider_1_1’,rl:[1240,1024,778,480],el:[868,768,960,620],gw:[1200,1024,778,480],gh:[868,768,960,620],type:’standard’,justify:’’,layout:’fullscreen’,offsetContainer:’.site-header, #wpadminbar’,offset:’’,mh:”0”});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[“revslider11”]!==undefined) {window.RS_MODULES.modules[“revslider11”].once = false;window.revapi1 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}
Hi,
thank you for contacting us.
You can open a support ticket https://anpsthemes.freshdesk.com and include site URL and wp-admin login data and we will check it.
Please note that without active support, our support is very limited.
Best regards
Your latest ver 2.1.1 has errors. Much of the short code for bakery builder breaks when updating. Had to revert back to the ver 2.0.2 to make everything look correct.
Hi,
you also need to update anps_theme_plugin.
For further support please open a support ticket: https://anpsthemes.freshdesk.com
Best regards
Thank you for the quick response. Your suggestion fixed the issue. I appreciate it.
please, can filters be added to the shop page ?
Hi, thank you for the input, we will add it. Best regards
Hello … Where can we find documentation on how to utilize the Easy Appointment plugin since it’s not included in the theme’s documentation file?
Hello,
thank you for contacting us.
Easy Appointment plugin is 3rd party plugin which is included in our theme. We don’t have specific documentation for this plugin. You can check documentation on plugin’s page: https://easy-appointments.net/documentation/
If you have any questions, you can open a support ticket: https://anpsthemes.freshdesk.com
Best regards
Hi,
How do I change the page heading on other pages except for the home? I can’t seem to find it anywhere.. Thanks!
Hi, in theme options you have an option called heading options, there can you set the last thumbnail or the first, these setts the front page type, on other pages you can regulate it on each page seperatly in the bottom of the page itself.
Hope that helps, for more help, please do open a support ticket at support.anpsthemes.com
Best regards
Issues with creating pricing section like demo, is there an easier way to do this? thanks
Hi,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com and provide more information what issues do you have.
Thank you and Best regards
is there a way to insert the sample templates from the demos?
Ofcourse, you can install it from appearance – theme options – dummy content, you will find them all there. Just be sure to have all the recommended plugins installed before you do that.
Thank you and best regards
